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Extended Stay America - Phoenix - Chandler

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Extended Stay America - Phoenix - Chandler
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31 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Reviewed 9 January 2017 via mobile

Rooms were ok although carpet a bit smelly. There was no hair dryers available. Mattress very firm. No workout equipment had to go to other hotel. Staff were friendly. It was very noisy all around me. No sleep Would not go back

Thank Beverley P
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. We apologize that there was not a hair dryer in the room, as they are upon request, and the carpet did not have a pleasant smell. To uphold our company's high standards, we will ensure all guests are informed of what amenities...

Tucson, Arizona
Reviewed 2 January 2017

Understaffed,one person at check-in, one housekeeping, as you checked-in the front desk person ran to help housekeeping clean your room and then return, poor room quality, 2 hour delay for room cleaning with waiting line at check-in, pet friendly with no disposal cans, had to move rooms,

Thank cchuck22
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies for being understaffed, the poor room quality and a check in delay. We can assure you that we are in the process of hiring more associates to help us provide exceptional service to all of our ESA guests. The staff and I appreciate your...

Orland Park, Illinois
Reviewed 1 January 2017

In comparison with other affordable hotels, this hotel is lacking. The only positives I can say is that some of the staff members are friendly and helpful, and it was quiet for the five nights I was there thanks to a young lady who took me around and showed me several rooms before I chose #302. It's also cheaper than...

Thank Quiet_Night
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

I appreciate you taking the time to write a review of your experience with us. We are disappointed to hear that you did not have an enjoyable stay with us due to multiple issues. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with...

Phoenix, Arizona
Reviewed 17 September 2016

I had to find a place fast, they had a very cozy room with a kitchenette which was an additional nice add on. Walking distance to food, shopping and anything else you could imagine. Convenient to I-10 access. Staff very helpful and friendly. I had to add 1 day to my stay and it was quick and easy. Clean rooms...

Thank TravelJohn092
Reviewed 13 September 2016 via mobile

Great place to stay. Very good customer service. Rooms are very clean and comfortable. The staff here at Extended stay America in Phoenix/Chandler are all very friendly and good people. The location is great. You have many good restaurants to pick from that are close by.

Thank Jason W
Reviewed 24 August 2016 via mobile

I stayed at this hotel because I have enjoyed ESA other locations. This one was ok. More expensive due to location. I was harassed by a guest while quietly trying to be alone under pergola outside. The pets are to much. Every time I walked through front lobby, the night person was always entertaining any guests with pets and they...

Thank Nik D
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide our guests with all the comforts of home, so we are disappointed that other guests were bothering you and there was pet hair on the floor due to the congregation of pets in the lobby. Your comments were reviewed by our...

Gilbert, Arizona
Reviewed 21 August 2016

I was at this location and experienced problems throughout my stay but the customer service by Peter at the front desk was exceptional. Peter went above and beyond for the guests exceeding in customer service to make sure everyone was satisfied. He was always happy and greeted guests in a profressional manner. No matter what came his way he stayed...

Thank Daniel2662
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am thrilled to read how you received excellent customer service. Peter will be informed on the excellent customer service he showing to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Phoenix, Arizona
Reviewed 3 July 2016

We have been staying here at the extended stay america for a while and have had some issues and have gone threw i think around 4 or 5 mangers but it seems as though things are getting better. The new manager Alyssa Coleman is very nice and seems very caring to the guests which was not the case before with...

Thank thatgirl83
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for taking the time to write a review of our hotel. I am so pleased to read your kind remarks regarding our staff and your stay with us overall. Thank you for choosing Extended Stay America. If there's anything we can do to make your stay more enjoyable, please let us know.

Reviewed 25 June 2016 via mobile

Very attentive towards guests and the rooms are nice clean and well kept overall a comfortable place to stay! Both Alyssa and Gianni are quite helpful and accommodate guests, which is appreciated!! Its rite off the freeway in chandler close to everything grocery store restaurants Movies you name it its close

1Thank Conner D
Manager_11525, Manager at Extended Stay America - Phoenix - Chandler, responded to this review

Thank you for posting a review of our hotel. I am glad that you found your room to be clean and comfortable during your visit with us. As well, it's great to hear that you found our staff to be so helpful during your stay. I will be sure to share your kind remarks with our team. Thank you for...

Corona de Tucson, AZ
Reviewed 6 May 2016

First off, I thought I was making a reservation at the other Extended Stay & actually showed up there to check in. When I showed them my confirmation on my phone - they kindly pointed out that it was the OTHER Extended Stay that is only one exit away and ALSO located just off 50th Street. Just my luck. I...

Thank AZMichele

18 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (18)
Hotel & Grounds (3)
Dining (2)
Bathroom (1)
Room/Suite (8)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Chandler

Address: 14245 S 50th St, Phoenix, AZ 85044-6425
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 4,947 - ₹ 11,298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Chandler 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Chandler Hotel Phoenix
Extended Stay America Phoenix
Phoenix Extended Stay
Extended Stay Phoenix
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Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for better options available into the zone”
 of 5 bubbles flavior52, 15 Mar 2016 | Read review
“It's on 14245 South 50th Street, look for the Extended Stay sign”
 of 5 bubbles Drake85044, 26 Sep 2015 | Read review
“handicap room is excelent”
 of 5 bubbles 232arthurk, 11 Jan 2015 | Read review
“Stay somewhere else”
 of 5 bubbles paulcH3387CJ, 12 Oct 2014 | Read review
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