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It is need of an up date.Badly! Looked like a small amount of blood on the Sheers. No remote for the TV. Asked the maid but she did not understand or she just never returned. After an hour went to front desk, it took 15...More
Response from JulieM7934, Guest Relations Manager at Comfort Suites Phoenix NorthResponded 1 week ago
Thank you for feedback, I apologize for your bad experience you had with us, We have new ownership and we will be going through a complete renovation starting in November 2018. We hope you will give us another chance.
An older but nice place to stay by the 17 fwy. Rooms are of decent size, everything works and is well maintained, and the good breakfast gets you off to a good start in the morning. They offer coffee, tea, and water to drink 24/7...More
Response from Julie M, General Manager at Comfort Suites Phoenix NorthResponded 13 August 2018
Thank you for your feedback! We hope to see you again.
DO NOT STAY HERE
I'll start with the positive: The attendant at the front desk was friendly and helpful. And then there was uh, uhm, well, that's it.
Now I'll take you on a tour of the rest of our night ...
1) Elevator: Call...More
Response from Julie M, Manager at Comfort Suites Phoenix NorthResponded 8 August 2018
Thank You for your feedback, I apologize we didn't meet your standards. We have recently have been purchased with a new owner and management company and with that said we will be going through a renovation with in the next few months. We hope you...More
Having left the other Bada Book, Bada Boom hotel in Tucson, we headed to Phoenix to see our daughter and the new grand baby. We arrived about 11a.m. and usually when we arrive early, the hotel has at least one room we can get. Not...More
It was easy to find and quiet. I know it's right by the freeway, but we couldn't hear any traffic in our room. The hot breakfast had nice variety and the whole family loved it. We did see some shady characters more by the freeway...More