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Courtyard Phoenix Camelback

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#48 of 174 Hotels in Phoenix
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Courtyard Phoenix Camelback
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271 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Phoenix Camelback
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Showing 269: English reviews
Seattle, Washington
Reviewed 31 January 2017

Service was good-timely and friendly. And, the location was close to the airport, Scottsdale, and great shopping. Nordstrom Rack and is even next door plus supermarket, banks, etc. Biltmore Mall close by and Marshall's, too!

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Helpful?
Thank joycelynd2015
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for telling other travelers about our friendly staff and our great location. Our neighborhood is filled with many shopping and dining options, many within walking distance. With our close proximity to the freeways, guests can easily travel to events and attractions throughout the valley. Please visit again.

Louisville, Kentucky
Reviewed 24 January 2017

The location was convenient for my purpose, with many shops and restaurants near by. The staff was super helpful and and made the stay very enjoyable. Unfortunately it was a cold, rainy weekend in Phoenix so I didn't get to check out the pool, but it was lovely to look at.

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Helpful?
Thank Kathie C
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Your review is appreciated and our team will be pleased you found them helpful throughout your visit. Many guests return because of our great neighborhood filled with shops and restaurants in the heart of Phoenix. We look forward to your return.

Phoenix, Arizona
Reviewed 23 January 2017

You always get the white glove treatment with the management and staff at the Courtyard-Camelback! The staff is friendly and always goes out of their way to help. Paul King deserves kudos for the care he provides.

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Helpful?
Thank ISMCONF2016
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

All of us are happy you had an exemplary stay while in Phoenix. Thank you for recognizing Paul as an outstanding associate. We are happy to have him lead our team by example. We appreciate your sharing your stay with other travelers so they can make informed decisions.

Colorado Springs, Colorado
Reviewed 22 January 2017

We planned to stay here while my husband was to have cataract surgery at the Dr.'s who were just across the parking lot. We requested 1/18 and 2/1/17 and they were full on 1/18 so we booked for 2/1/17 or so we thought. When I went to look at my reservation, they had reserved it for the day we had...

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Helpful?
Thank GirlfriendMovinup
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for sharing your experience. There is a fine line between honoring the booking guidelines and managing a customer's expectations. Your feedback is appreciated so we can develop our team.

Garden Grove, California
Reviewed 21 January 2017

Not anywhere near the price you pay. It feels like you are being taken advantage of when the same room is drastically different price every time you stay there. Rooms smell funny and they need updating. There was no mention of my elite status when I checked in. Over $300 a night for a Courtyard is ridiculous.

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Helpful?
Thank stevecourse
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for your feedback. In Phoenix, rates do vary based on the seasons as major organizations plan trips to get away from the cold weather and people plan vacations to do the same. We are happy to offer lower rates during times in the year when occupancies are lower.

Anaheim, California
Reviewed 19 January 2017

What would have been a nice stay at a hotel in a very nice location was ruined by a heater that would go to air conditioning on its own. I told the front desk when we left in the morning and it was the same when we returned that evening. When I set it for heat, it would heat until...

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Helpful?
Thank Fred Y
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for sharing your experience. We are pleased your stay was good and thank you for the feedback so we can make corrections.

Gold Canyon, Arizona
Reviewed 18 January 2017

Not impressed, Bed, mattress, etc. needs updating. For a Courtyard I would rate below average. Needs new carpet outside bathroom. We've stayed in a lot of Marriotts and this one is not up to Marriott standards.

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Helpful?
Thank ljgrah
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for your loyalty to Marriott hotels and for the feedback. In 2017 we will be redecorating our hotel with new carpet, beds, and decor. This will allow us to bring a new level of comfort to our guests.

Carlsbad, California
Reviewed 17 January 2017

We stayed 3 nights in town for a sports event. Pros: The hotel is walking distance from yummy eateries and fun shops. Room temp was just right. Had a fridge. Cons: The room was average size, the King bed was lumpy and the 'front desk' button on the phone didn't work. I had to call on my cell to ask...

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Helpful?
Thank 140map
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

Thank you for sharing your experience and for the feedback so we can make improvements. We appreciate your business.

St. John's, Newfoundland
Reviewed 8 January 2017

I had stayed at this hotel several times before and on this visit decided to return. The positives are the location (I prefer this part of town), the nature of the property (rooms in a square around a central pool area and patio), and the price point. This is an area of Phoenix where there are pricey (or over-priced) properties....

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Helpful?
1Thank RAKlein
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

The best compliments we can receive are having our guests return as well as recommend us to other travelers. We are honored to have earned your trust and confidence. Your detailed review provides good information so future guests can make an informed decision. We look forward to seeing you again.

Phoenix, Arizona
Reviewed 23 December 2016

This hotel affords great value and ticks all the boxes. Great room, great bed, great breakfast, great staff. Area has great restaurants and lots of great shopping in the area and fairly close to the Biltmore Fashion park or go take a hike up Camelback mountain.

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Helpful?
Thank redbearwa
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this review

We are pleased your visit was a memorable one and trust you will return! Our neighborhood does have some of everything including nature, shopping, arts, sports, and great dining. Something for everyone! Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of the upscale Biltmore area, the newly renovated Courtyard Phoenix Camelback Hotel is your Phoenix, AZ vacation hideaway. Walk to a variety of restaurants and shopping meccas such as Camelback Colonnade, Biltmore Fashion Park and Town and Country Shopping Center with its weekly Farmers Market. Enjoy world class golf at the JW Camelback Resort or Arizona Biltmore Golf Course. Free High Speed and Wireless Internet ... more   less 

Additional Information about Courtyard Phoenix Camelback

Address: 2101 E Camelback Rd, Phoenix, AZ 85016-4712
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 9,620 - ₹ 31,217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Phoenix Camelback 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Courtyard By Marriott Phoenix Camelback Hotel Phoenix
Phoenix Marriott
Phoenix Courtyard
Hotel Style:
#11 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Phoenix Camelback staff and other travellers.
1 question
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Saint Louis Park, Minnesota
16 days ago

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Questions? Get answers from Courtyard Phoenix Camelback staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the courtyard”
 of 5 bubbles gwardbeeler, 12 Mar 2017 | Read review
“Go to a different hotel.”
 of 5 bubbles GirlfriendMovinup, 21 Jan 2017 | Read review
“Ask for a room facing into the courtyard/pool area”
 of 5 bubbles RAKlein, 7 Jan 2017 | Read review
“My preference is for upper floor on courtyard side. The parking lot side can be noisy.”
 of 5 bubbles DonM532, 30 Nov 2016 | Read review
“Do not stay here until they upgrade it”
 of 5 bubbles GaDawg44, 20 Nov 2016 | Read review
5 of 5