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Phoenix Airport Marriott

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Phoenix Airport Marriott
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352 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Airport Marriott
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Showing 346: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 March 2015

One of the worst hotels in the country! Lots of broken things and the normal amenities missing! On top of all that when we booked the trip they conveniently forgot to tell us they were hosting an ethnic motorcycle gang of about 100 motorcycles! Racing around the hotel parking lot at all hours of the night!! Be smart! Stay away... More 

Helpful?
2 Thank JacquesBrell
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

We appreciate and understand the concerns you experienced during your recent stay. We apologize for letting you down. Unfortunately we were unable to fully anticipate the needs of the group that stayed with us recently. We can assure you that this was an isolated incident and truly hope to have the chance to redeem ourselves with you in the future. More 

Jacksonville, Florida
Level Contributor
137 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 27 March 2015

Yes, the Marriott Phoenix Airport is an airport hotel. However, I thought it was a little nicer than the usual airport hotels you see. They have all the shuttles and stuff you need for your quick turnaround but it just seems a little nicer. The Concierge Level is nice if you are a premium member. The breakfast was tasty and... More 

Helpful?
1 Thank mkings12
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for the kind words. We are glad you enjoyed your stay and look forward to your return! More 

Carlsbad, California
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2015

I chose to stay at this location because I had a very early morning flight and didn't want to force family members into taking me to the airport. I found the accommodations to be much above expectations. The lobby and restaurant appeared on the newer/remodeled side. I didn't eat there, but I heard people saying it was good. My room... More 

Helpful?
Thank Greg2951
Mumbai, India
Level Contributor
157 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 13 March 2015

I stayed at this property for one evening during an extremely busy time in February. I got to the hotel at about 10.30 PM in the evening and there was a huge queue of people waiting to check-in in the lobby. Initial impressions were a tad disappointing - There was no Valet Parking, no person to help with pulling out... More 

Helpful?
Thank Amit S
ScottDoonan, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for taking the time to post a review of our Hotel. We are very sorry that the service we offered was lacking during your recent stay. While you point out that there may have been extenuating circumstances due to the weather causing cancelled flights, we certainly do not wish to make any excuses for our shortcomings.... More 

DC
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 March 2015

First let me say the positive - the staff at this hotel was above average in being friendly, accommodating, and interested in making sure I had a great stay. Multiple folks were great. But they are "swimming upstream" in this hotel. The room I stayed in and public spaces were very dated and tired. In fact I am surprised that... More 

Helpful?
Thank Suite2100
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

We very much appreciate your feedback about our Hotel and Staff. We will be sure to share your kind words in regards to service with our staff. We are currently in the planning stages of a renovation and very excited about the changes it will bring. We hope you will continue to stay with us in the future when your... More 

Cape Coral, Florida
Level Contributor
146 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 February 2015

Stayed here for a weekend while on business. It was a fine hotel, they had a free shuttle to the airport which was quick and easy. They had a great outside area/pool. The rooms were clean and comfortable. My room however was not ready when I tried to check-in, leaving me waiting in the lobby for an hour or so.... More 

Helpful?
Thank Lrichardson
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for taking the time to post a review for the Hotel. We sincerely apologize for the issues you encountered at check in. Additionally, we have reached out to the contact with the Group to understand where any mis-communication took place. We pride ourselves in providing great service to all of our guests and we clearly fell short in... More 

Ottawa
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 February 2015

I stayed at the Marriott Phoenix Airport for one night as I was on the way the next day to another location in Arizona. As I was being picked up the next day I did not have transportation. The hotel is a "long block" (according to the bellman) from any services or restaurants. I was looking for a snack and,... More 

Helpful?
Thank Canuck648
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for choosing us for your recent stay. It is certainly very disappointing to hear that we were not able to get you a snack during your stay. We will follow up with our staff on options we can offer when our guests are without transportation. We really appreciate you sharing this with us as it will allow us... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2015

Very friendly staff, nice facilities, good to work with on banquets. The shuttle from the airport was quick and friendly. The room was comfortable and the furnishings were nice. The thermostat had a restriction on it that didn't allow my room to get as cool as I would have liked.

Helpful?
Thank IowaCityFamily23
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thanks for taking the time to post a review on our Hotel. We are happy that you enjoyed your stay with us. We will take a look at the restrictions on the thermostat. Visit us again soon and GO HAWKS More 

Greenlawn, New York
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 February 2015 via mobile

In Phoenix for business and this hotel is great. Concierge lounge is very nice with helpful employees. Room was very nice size and very clean. Highly recommend. Very convenient to and from airport. Parking can be tight. But not a huge issue. Bar area is somewhat small, but there is a patio outside to socialize.

Helpful?
Thank mcgladiator
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for taking the time to post a review. We are glad you enjoyed your stay and hope to serve you again very soon. Your recommendation means a great deal to us! More 

Eagle
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 January 2015 via mobile

a free pick-up from the airport was a great start to my weekend's stay. Every employee that I encountered was wonderful. The front desk people handled my reserved check in quickly and without any issues. My room was clean and comfy. (The mattress was great, although I didn't like the pillows. I should have asked for different pillows.) room service... More 

Helpful?
Thank Mphbrown
Jamie G, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for the kind words. We appreciate your business and look forward to your return. Your comments about our Front Desk Staff and Hiram at the Bellstand are really nice to hear. We will be sure to share appropriately. Thanks for choosing Marriott. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 10,967 - ₹ 21,934 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Hotel Style:
#16 Family Hotel in Phoenix
#68 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Airport Marriott staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Find a newer hotel property”
 of 5 bubbles MatthewS576, 21 Sep 2016 | Read review
“Side away from the freeway if possible - not hugely important.”
 of 5 bubbles erikkieser, 17 Jul 2016 | Read review
“The wifi is free if you have a Marriott Rewards account.”
 of 5 bubbles INeedAVacayStat, 13 Jun 2016 | Read review
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