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Phoenix Airport Marriott

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Phoenix Airport Marriott
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353 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Airport Marriott
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Showing 347: English reviews
Reviewed 29 September 2016

very special treatment,excellent food and safe for the individuals. Cooperative staff, specially at the front desk and at the restaurant. Full free shuttle provision at any time to the airport. Worth to stay here for business.

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Helpful?
Thank Vaishali U
Detroit, Michigan
Reviewed 27 September 2016

The exterior of this hotel looks good. The landscaping gives you the impression of high end hotel. However, the room decor is another story. It really looks dated and it is time to update the room in order to keep up the Marriott brand. We were at the 12 floor and got the mountain view. It was a pleasant surprise...

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Helpful?
Thank 08180326
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you very much for choosing to stay with us and taking the time to provide your feedback. We are glad that you enjoyed the sense of arrival as well as the mountain views from your guestroom. I will share your comments regarding breakfast with the appropriate department heads. We look forward to welcoming you back on your next trip...

Kingston, Massachusetts, United States
Reviewed 21 September 2016

Everything about this place is dated and tired. The decor is a lot of brass and wood; the carpeting feels dirty. My hotel room has beaten up furniture and reeks from the bleach used with the linens. The wifi is unusable for even basic web browsing; i am using my mobile hotspot to write this review. There is a tremendous...

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Helpful?
Thank Matthew S
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Mathew, We appreciate you selecting to stay with us and for providing your feedback. Our goal is to meet and exceed the expectations of all our guests and we have fallen short on your stay. Your comments will be shared with the appropriate department heads to ensure that the guest rooms experience and WiFi are addressed. We look forward to...

Michigan
Reviewed 17 September 2016 via mobile

Typical airport hotel. Clean, nice sized room. HUGE complaint...the shuttle to the airport. The driver was listening to a very inappropriate radio station! VERY racist. Very insulted. If I could have gotten out, I would have. I am sure I am not the only one that felt that way.

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Helpful?
Thank J W
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First thank you for choosing to stay with us and providing your feedback. We were sorry to learn of your shuttle experience. Please know your comments will be shared with the appropriate department head to ensure the shuttle experience is enjoyable for all our guests. We look forward to welcoming you back when you travels bring you to Phoenix. Warm...

Greenwich, Connecticut
Reviewed 25 August 2016

A one night stay. Had to pay for wifi (which I didn't), breakfast, which I did. Room dated. Bed good. Try a lower priced chain, this hotel not worth the extra cost. Shuttle bus never showed up. Had t take a taxi ($20).

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Helpful?
Thank busdevoffice
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First thank you for choosing to stay with us. We pride ourselves on meeting and exceeding the expectations of each of our guests. For the convenience of our guests we do provide complimentary WiFi in the Lobby and Lounge area. I certainly apologize for your shuttle experience. I will address this with the appropriate department head to ensure this is...

Reviewed 11 August 2016

This Marriott is exceptional -- excellent accommodations, free shuttle to and from the airport, friendly staff, and reasonable rates. The concierge lounge on the twelfth floor was comfortable and well stocked. A++++++++++

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Thank Kenneth H
Tampa, Florida
Reviewed 10 August 2016

We arrived after driving from Holbrook by way of Sedona. Tired and rattled by Phoenix traffic, we were greeted warmly by staff and checked in quickly. Help with the bags was needed and the valet was friendly and helpful. We lost power in the hotel due to strong storm, but drinks and limited food options were available. Hall lights and...

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Thank ktmccb
Reviewed 10 August 2016

So we had a 5 hour layover waiting for a flight to the Caribbean and I used points to stay at the Marriott. The good news is that the shuttle runs 24 hours a day and will pick you up asap. The bad news is that going back to the airport limits you to on the hour and on the...

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Helpful?
Thank Matt B
Reviewed 8 August 2016 via mobile

Customer service was absolutely amazing from the second I walked in the door! I was immediately welcomed by staff and was checked in with smiles and a nice room!! The pool is big and clean! I would definitely recommend this hotel for a stay! Conveniently located right off the freeway and EASY to find!!

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Helpful?
Thank quadcityfoxburn
jbhatti, General Manager at Phoenix Airport Marriott, responded to this review

Dear Valued Guest, We appreciate your wonderful comments and glad to hear that your stay was enjoyable. We value your input regarding the service you received from our associates and look forward to be at your service when your plans call for a visit to Phoenix area, Warm Regards

Greenville, South Carolina
Reviewed 23 July 2016 via mobile

Right next to Sky Harbor Airport! Very closed to downtown and about a 15 min drive to Scottsdale. Places to print boarding passes as well and a bar and small dinner as well as much and breakfast. There is a hotel van that will take you to the Airport.

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1Thank FrankBowiePatterson
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for choosing to stay with us and taking the time to provide your feedback. We pride ourselves on meeting and exceeding the expectations of each of our guests and are delighted we were able to show you the level of service we strive for. I look forward to sharing your feedback with the staff. We look...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 10,784 - ₹ 21,568 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Hotel Style:
#16 Family Hotel in Phoenix
#68 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Airport Marriott staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use Marriott and get to the Gold lever so you can enjoy more perks including an upgraded room.”
 of 5 bubbles KiheiSands, 16 Nov 2016 | Read review
“Choose front side or backside very good scenes”
  • Botanical Garden
 of 5 bubbles 571vaishaliu, 28 Sep 2016 | Read review
“Find a newer hotel property”
 of 5 bubbles MatthewS576, 21 Sep 2016 | Read review
“Side away from the freeway if possible - not hugely important.”
 of 5 bubbles erikkieser, 17 Jul 2016 | Read review
“The wifi is free if you have a Marriott Rewards account.”
 of 5 bubbles INeedAVacayStat, 13 Jun 2016 | Read review
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