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Pointe Hilton Squaw Peak Resort

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Traveller (771)
Room & Suite (325)
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Overview
  • Excellent37%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“hole in the wall”(333 reviews)
“water park”(455 reviews)
“mini golf”(215 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Pointe Hilton Squaw Peak Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Pointe Hilton Squaw Peak Resort
Special Offer: Double Points, Every Stay
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,657)
There are newer reviews for Pointe Hilton Squaw Peak Resort
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3,538 results
Traveller rating
1,208
1,187
663
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1,208
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663
314
166
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All reviewshole in the wallwater parkmini golflazy riverriver ranchbedroom casitacoyote campaunt chiladassports poolspring breakswim up barmain poolfamily vacationtennis courtslounge chairslarge poolliving area
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11 - 15 of 3,538 reviews
Reviewed 1 week ago

Booked the Pointe Hilton during a last-minute trip to Phoenix. Upon arriving we were upgraded to a suite because they did not have any open single rooms. Check-in was a little slow but the attendants were kind. We stayed in the north building which was...More

2  Thank ReaganMurphy
Reviewed 1 week ago

My 12 year old daughter celebrated her birthday with 14 of her closest friends at the resort last weekend. Ricardo who was at the front desk, was so incredibly helpful and sensitive to our needs to entertain that number of girls in the room we...More

1  Thank baysdesignconcepts
Reviewed 1 week ago via mobile

We stayed at this resort for six nights during the first week in April. My husband and I traveled to the resort with our sons, ages two and four. I will say I was very nervous about our stay due to the negative reviews. We...More

Thank Amy K
Response from JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak ResortResponded 1 week ago

Thank you, Amy K, for taking the time to provide this very thorough and candid review regarding your recent stay at the Pointe Hilton Squaw Peak Resort. We realize you have choices in the Valley of the Sun, and researching our local resorts can be...More

Reviewed 1 week ago

We didn’t have a very good stay this time around although we have stayed at this hotel in the past. The river ranch (waterpark on the grounds) was not nearly as clean as it has been in previous years. They also did not do as...More

Review collected in partnership with Hilton Hotels & Resorts
Thank jodiemajerus
Response from JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak ResortResponded 1 week ago

Thank you for taking the time to share this review, jodiemajerus. Based on the communication you had during your stay and this additional commentary, we clearly missed the mark on responding to your needs and resolving the issues. I am truly sorry for this. I...More

Reviewed 1 week ago

Food at the resort is very overpriced and not that good. Location is good for easy on/off express and close to the airport. The mini golf and other amenities that are included make it a good spot for the whole family to enjoy.More

Thank Shelley R
Response from JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak ResortResponded 1 week ago

Thank you, Shelley R, for this feedback. It's disappointing to know you didn't enjoy your dining experience. Our executive chef has taken note of your comment to ensure the quality of food served in all outlets meets his high standards. I am happy to know...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 144 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#14 Luxury Hotel in Phoenix
#39 Family Hotel in Phoenix
#42 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 144 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#14 Luxury Hotel in Phoenix
#39 Family Hotel in Phoenix
#42 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (771)
Room & Suite (325)
Pool & Beach (184)
Dining (44)
Family and Play Areas (9)
Amenities (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
burghputz
20 March 2018|
AnswerShow all 2 answers
Response from JonMcFarland-GM | Property representative |
Hello, Our guest service desk can assist with transportation from your room to the River Ranch. They will just need a little notice to ensure they are available. If you have any further questions, or need additional... More
0
Votes
crpyc
3 March 2018|
AnswerShow all 7 answers
Response from JonMcFarland-GM | Property representative |
Hello! All pools are heated, during the cooler months, to approximately 82°. If you have any further questions, please do not hesitate to contact us directly at 602.997.2626. At your service, Jon
0
Votes
MKCleveland
28 February 2018|
AnswerShow all 4 answers
Response from JonMcFarland-GM | Property representative |
Hi. Thank you for your loyalty to the Pointe Hilton Resorts. All pools are open year-round and heated to approximately 82° during the cooler months. I can assure the pool areas will be well used during your visit. We look... More
0
Votes
Room Tips
"North building is preferred by other TripAdvisor reviewers, but Building 2 (with the 2K numbers) was very..."
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"North building is newly renovated and has a private pool"
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"The suites are a must. Parking is convenient and free."
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"some rooms face the pool area, many face an inside courtyard which is quieter"
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