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Sheraton Crescent Hotel

704 reviews
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Traveller (161)
Room & Suite (50)
Pool & Beach (20)
Overview
  • Excellent46%
  • Very good28%
  • Average14%
  • Poor8%
  • Terrible4%
Travellers talk about
“water slide”(56 reviews)
“club level”(38 reviews)
“tennis courts”(38 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Crescent Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (704)Write a Review
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There are newer reviews for Sheraton Crescent Hotel
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Traveller rating
315
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315
196
99
55
27
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All reviewswater slideclub leveltennis courtsfront deskstarbucks coffeemeeting roomparking garagequiet roomrestaurant stafffitness centeroatmealmain poolfreewayconferenceloungeattendeescomputers
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11 - 15 of 692 reviews
Reviewed 17 November 2017 via mobile

I stayed at this property after my regular property was full. And I must say after the great service I have received from this one lady Traci Lopez. After three managers kept saying they were going to handle a situation and calling corporate. She handled...More

Thank Shawn T
Reviewed 13 November 2017 via mobile

Located adjacent to freeway 17, easy to access but not very quiet. The hotel deserves its 3 star rating, however some upgrades have been done. Front desk staff are friendly and efficient but is seems to stop there. The hotel restaurant should be avoided except...More

1  Thank Rick H
Response from Jon T, Front Office Manager at Sheraton Crescent HotelResponded 13 November 2017

Hello Rick, Thanks for taking the time to post your review of our property. I am very glad to hear that you found the service provided by our Front Desk to be friendly as well as efficient, I will certainly be sharing your feedback with...More

Reviewed 5 November 2017 via mobile

This Sheraton hotel must be one of the original hotels in Phoenix it's huge! . The lobby is newly remodeled and beautiful with a nice restaurant and bar . Our room #528 had very comfortable beds n pillows. The carpet was worn and our air...More

Thank Sharkbaitbaby
Response from lori l, Director of Sales at Sheraton Crescent HotelResponded 13 November 2017

Thank you for taking the time to share your feedback with us on Tripadvisor. We are happy to hear that you had a good experience at breakfast and with our housekeeping department, I will be sure to share your comments with them as well. I...More

Reviewed 1 November 2017

I stayed at this hotel 3 years ago for a conference. Recently, my daughter turned 18 and all she wanted was to go swimming. I remembered this hotel had a slide so I booked room last minute. It then became a small family gathering (we...More

Thank jolenemoler
Reviewed 21 October 2017 via mobile

We got an excellent deal at this hotel and stayed here on a family trip to Arizona. The highlight of the trip for my four-year-old son was the water slide at this hotel. We found the hotel to be a bit dated, but clean and...More

3  Thank PhinleyAnne
Response from lori l, Director of Sales at Sheraton Crescent HotelResponded 14 November 2017

Thank you for your nice comments. We are happy to hear you enjoyed you and your family enjoyed your stay with us. Hope to have you with us again in the near future. Lori

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 135 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Family Hotel in Phoenix
#54 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 135 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Family Hotel in Phoenix
#54 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (161)
Room & Suite (50)
Pool & Beach (20)
Dining (9)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sunfun2492
30 January 2018|
AnswerShow all 2 answers
Response from Tracy R | Reviewed this property |
Yes, they do. 42" Hope this helps.. Enjoy!
0
Votes
kellygaston
8 January 2018|
AnswerShow all 2 answers
Response from Virginia M | Reviewed this property |
Yes
1
Vote
Quilpole
22 December 2017|
Answer
Response from Sharkbaitbaby | Reviewed this property |
I know they take "AAA" or ARP with member cards
0
Votes
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Room Tips
"Executive floors available with extra services for members or for extra cost."
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"SPG floor (8th) very nice. 7th floor also quiet and excellent"
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"Near elevator"
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"Make sure to get something on the 6th-8th floors!!!"
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