We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed at this property after my regular property was full. And I must say after the great service I have received from this one lady Traci Lopez. After three managers kept saying they were going to handle a situation and calling corporate. She handled...More
Located adjacent to freeway 17, easy to access but not very quiet. The hotel deserves its 3 star rating, however some upgrades have been done. Front desk staff are friendly and efficient but is seems to stop there. The hotel restaurant should be avoided except...More
1 Thank Rick H
Response from Jon T, Front Office Manager at Sheraton Crescent HotelResponded 13 November 2017
Thanks for taking the time to post your review of our property. I am very glad to hear that you found the service provided by our Front Desk to be friendly as well as efficient, I will certainly be sharing your feedback with...More
This Sheraton hotel must be one of the original hotels in Phoenix it's huge! . The lobby is newly remodeled and beautiful with a nice restaurant and bar . Our room #528 had very comfortable beds n pillows. The carpet was worn and our air...More
Response from lori l, Director of Sales at Sheraton Crescent HotelResponded 13 November 2017
Thank you for taking the time to share your feedback with us on Tripadvisor. We are happy to hear that you had a good experience at breakfast and with our housekeeping department, I will be sure to share your comments with them as well. I...More
I stayed at this hotel 3 years ago for a conference. Recently, my daughter turned 18 and all she wanted was to go swimming. I remembered this hotel had a slide so I booked room last minute. It then became a small family gathering (we...More
We got an excellent deal at this hotel and stayed here on a family trip to Arizona. The highlight of the trip for my four-year-old son was the water slide at this hotel. We found the hotel to be a bit dated, but clean and...More
3 Thank PhinleyAnne
Response from lori l, Director of Sales at Sheraton Crescent HotelResponded 14 November 2017
Thank you for your nice comments. We are happy to hear you enjoyed you and your family enjoyed your stay with us.
Hope to have you with us again in the near future.