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Royal Palms Resort and Spa

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#11 of 174 Hotels in Phoenix
Certificate of Excellence
GreenLeadersBronze level
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Royal Palms Resort and Spa
Royal Palms Resort and Spa
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1,452 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Palms Resort and Spa
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Showing 1,428: English reviews
Princeton, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Pamela P
Dallas, Texas
Reviewed 1 week ago

Absolutely gorgeous grounds. The rooms were nice although need a little updating, but definitely acceptable. Restaurant was excellent! Staff was friendly and always ready to help. Planning on another stay!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank V5229IVjudiths
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for your compliments to our team, as we thrive for 100% guest satisfaction on all occasions. Your feedback is important for us to ensure that every guest has a great experience. I am glad that you will be planning another stay at Royal Palms! We look forward to your return.

Reviewed 1 week ago

We spent three nights here and chose it primarily for proximity to friends we were visiting; my wife and I loved the place, and in fact our friends spent much time enjoying the pool and restaurant with us. It's really a jewel, close to everything (SMOCA, baseball, downtown PHX activities), including wonderful restaurants, but beautifully designed, with curving, heavily landscaped...

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Helpful?
Thank Steve E
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

What an amazing review! It is always wonderful to read such thoughtful comments. We all truly appreciate it. I am glad to read that you and your friends enjoyed fun activities and yet had the opportunity to relax while at Royal Palms. We would love to have the pleasure of seeing all of you as our regular guests.

Arlington, Texas
Reviewed 1 week ago

The Royal Palms met all of my needs, and did so in a prompt, courteous, and positive manner. I recommend that if you're looking for a great place to stay for one night, or for twelve, this is the place where you can unwind, and get away from it all.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brandonf292
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Brandon, thank you for the glowing review! The Royal Palms is definitely a unique resort where guests have the opportunity to relax, unwind and enjoy many activities in order to create that memorable stay. The next time you need to escape for some quiet time, we look forward to seeing you back at our resort!

Phoenix, Arizona
Reviewed 1 week ago

Bought a Groupon for Sunday brunch. The place was packed. Not enough servers, lines, people cutting in, little food replenishing, just TOTAL unorganization. More of a madhouse. Food was just OK. Pricey for the aggravation.

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Helpful?
Thank phxbear1
Moorestown, New Jersey
Reviewed 1 week ago

Spent two fabulous evenings at The Royal Palms Resort! We upgraded to a suite so that my husband and I could have the king room and our college daughter could sleep on the pull out sofa bed. Very quit with stunning landscaping. The pool was perfect as well!

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Helpful?
Thank sandra46641
Humboldt, Canada
Reviewed 1 week ago via mobile

Very nice place, rooms are huge and comfortable. Resort complex is like an island - between pools, lounges and areas to sit all over the resort you never feel like your at a hotel. With camelback mountain in the background it's very picturesque. Only drawback is the lack of things to do that are within walking distance. You can walk...

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Helpful?
Thank pkst2016
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

We are grateful for your wonderful feedback and for taking the time to share your recent experience at the Royal Palms, thank you! It is great to hear that you had a relaxing time and enjoyed the ambiance of the resort. The next time you stay with us, please know that we are more than willing to drive our guests...

Central NJ
Reviewed 2 weeks ago via mobile

Beautiful spa, grounds are amazing, everywhere you turn are photo ops. With that being said if you were looking for a full-service resort for fun with a young family - this is probably not the place for you. Great for a couples trip or spa weekend; I wouldn't bring your kids... you could hear pin drop. Not a bad review,...

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Helpful?
Thank cmc11
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Thank you for sharing your comments with us. We always look forward to reading each guest review and their perspective of our resort. Traditionally, we have been known as a "couples" or a "romantic" resort, however we gladly welcome couples, families for vacations and events. We know that you have a choice when selecting a resort, and we thank you...

Flagstaff, Arizona
Reviewed 2 weeks ago

Let's just say it was our lucky day. This time of year in PHX it is hard to find a decent place to stay in a week's notice, but lo and behold magic travel agent Sue Morley booked my sis and me into the creme de la creme of all places. From the moment one steps into the intimate check...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank OneWomanWest
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

Wow, what an incredible review! It never gets old reading all of the amazing reviews about what our guests experience while staying at Royal Palms. Your review is the best, and I look forward to sharing it with the entire staff.....especially our "French waitress" and "Tony" your breakfast friend. We are glad that you and your sister had a relaxing...

Phoenix, Arizona
Reviewed 2 weeks ago

The hotel staff was amazing and friendly. The hotel is a historic site to see. Amazing views, relaxing, private and romantic. This was the best hotel experience I have ever had. I would recommend for everyone to stay at least one night. You will not regret, you will want to return for sure.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank candelarioc165
Doug F, Guest Relations Manager at Royal Palms Resort and Spa, responded to this review

I couldn't agree more, that Royal Palms is truly "An Oasis in the Desert.....". Our historic hotel is a place that began as a beautiful love story many years ago, and has a solid foundation that has become more breathtaking over time. How wonderful to read that it was one of the best experiences you have had. We are happy...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018-3020
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: ₹ 13,351 - ₹ 55,301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Spa Hotel in Phoenix
#3 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#8 Green Hotel in Phoenix
#12 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palms Resort and Spa staff and other travellers.
14 questions
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Questions? Get answers from Royal Palms Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want a room facing Camel back mountain for the best views”
 of 5 bubbles 07Sarah74, 26 Mar 2017 | Read review
“Inspect the room first and stay away from the busy road”
 of 5 bubbles parcvue, 24 Mar 2017 | Read review
“Would ask for a room or suite on the western side of the resort.”
 of 5 bubbles T2910PQstevee, 19 Mar 2017 | Read review
“All of the rooms are wonderful!”
 of 5 bubbles sandra46641, 18 Mar 2017 | Read review
“If you are interested in pool area, pick a unit close by...some units are back in the garden area.”
 of 5 bubbles cherik2016, 13 Mar 2017 | Read review
5 of 5