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Residence Inn Phoenix

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Residence Inn Phoenix
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322 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Hayward, California
Reviewed 2 weeks ago via mobile

This hotel was excellent in accommodating 6 adults. We had a one bedroom lift with two bathrooms. One couple slept on the hideabed in the living room for one of the three nights there. We were moving them to Phoenix so they only needed one night. Breakfast was good, service at the front desk was wonderful and our stay very...

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Helpful?
Thank Californiagirl
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear California Girl, I am very happy to know you enjoyed your stay at our hotel. We are glad to have great people like you staying with us, it is our mission to take care of our guest. Again thank you for choosing us, and hope to see you back soon. Regards, Nick Valenzuela

Nashville, Tennessee
Reviewed 2 weeks ago

This hotel was very convenient near the freeway, the breakfast in the morning was good as well. My boyfriend used the gym and said it met his needs but wasn't anything special. The rooms felt like they were previously an apartment complex converted to a hotel. They were clean and comfortable so even with the weird layout it was a...

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Helpful?
Thank ChelsJam90
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We thank you for staying with us on your previous stay, and we are glad you guys enjoyed the property as well. I went ahead and read your awesome review to our associates and we thank you for it. Hope to see you back on your next visit to Phoenix. Regards, Nick Valenzuela

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

We used points for the stay, thankfully. This is an older RI with the old format. The room was clean enough, and it was a decent size (for a studio) but there was a WALL between the TV and the bed. We could only see HALF of the TV set! What a ridiculous setup!! In addition, This hotel is located...

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Helpful?
1Thank KarynFrost
Nick V, General Manager at Residence Inn Phoenix, responded to this review

First of all thank you for staying with us on your previous stay, we are glad you enjoy the room despite the TV set up. Our apologies because of the area, again thank you for choosing us. Regards, Nick Valenzuela

Reviewed 24 November 2016 via mobile

This hotel is located in the middle of nowhere with nothing in walking distance other than a barbeque restaurant. The property itself is well maintained and the staff are very helpful and friendly. Both WiFi and cellular service is horrible maybe they can get that worked out.

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Helpful?
1Thank Celeste F
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Off The Beaten Path, We are glad you enjoyed your stay at our property, and we apologize for the internet inconvenience you had. We hope to see you back soon at our property, and we thank you for taking the time to give us this great review. Regards, Nick Valenzuela

Peyton
Reviewed 18 October 2016

Well, another relaxing stay at this Suite Spot in Arizona. Event though I was on the second floor, the stay was as wonderful as the last time. The outdoor grill by the pool is my fav, cus I can cook my steak and eat it too. Thanks again Residence Inn, you Rock!

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Helpful?
Thank Lorenzo T
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Awesome to get feedback like this from our elite guests, I showed your review to the rest of the staff, and we are happy you choose our property for your stay. Best Regards, Ick Valenzuela

Reviewed 15 October 2016

This property is my go to place when ever I travel to Phoenix! Lynette at the front desk has always taken care of me when ever I come to town, She has gone and above to make sure I get my preferred rooms, The rest of the staff is very Friendly and The property is always nice and neat, Maria...

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Helpful?
Thank John O
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Guest, I was talking to my associates about the great review you gave us, we are very excited you like everything about our hotel, and hope to see you back soon. Regards, Nick Valenzuela

Murrieta, California
Reviewed 12 October 2016

In the Phoenix area, right off the 17N freeway, Residence Inn was a great and convenient place to stay for a weekend. We were glad to be close to GCU for a family weekend event. The hotel was all decked out in purple. The staff wore GCU shirts, purple and white balloons decorated the lobby where we had breakfast were...

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Helpful?
Thank Donna G
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Dear Guest, We are glad you like our awesome property, and we are happy you choose our hotel for your previous visit. We hope to see you back on your next event, as we are very close to GCU. Again thank you for the great review, and see you soon. Regards, Nick Valenzuela

Colorado Springs, Colorado
Reviewed 11 October 2016

I enjoyed that a bbq grill was on site for my steaks. Living room and separate kitchen was awesome. I will stay again! I travel on business and this place is my new go-to stay. Oh, I should mention that they provide a manager's meet n greet during the week nights! Hostess Lynette was "da bomb" and I hope she...

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Helpful?
Thank ltsosie001
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Good Morning, We are glad you enjoyed your stay with us, the team was very excited and remember you when they saw this review. Again we will be more than happy to see you back on your next visit to Phoenix. Regards, Nick Valenzuela

Reviewed 11 October 2016 via mobile

We were visiting my son who attends GCU and are so excited that we found the perfect place to stay! This hotel was perfect for our large family and included an awesome breakfast! We will definitely stay here every time we are visiting him!! The penthouse rooms are the best.

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Helpful?
Thank Shayla G
Nick V, General Manager at Residence Inn Phoenix, responded to this review

We are very happy you stayed with us on your previous visit to Phoenix, and that you enjoyed our breakfast. We hope to see you back soon. Best Regards, Nick Valenzuela

Reviewed 4 October 2016 via mobile

Misleading, the pictures on their website are misleading, rooms are a lot smaller than they actually are, I reserved a Penthouse Suite that was supposed to be able to sleep 6 people, I was so embarrassed when 1 of my friends whom I invited had to go to Kmart to buy a air mattress to sleep on , the room...

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Helpful?
Thank Rizalito A
Nick V, General Manager at Residence Inn Phoenix, responded to this review

Thank you for staying with us on your previous visit to Phoenix, our pent house does sleep 6 people since we had two beds and a sofa bed. We are sorry the room was not up to your needs. Again our apologies for the inconvenience. Regards, Nick Valenzuela

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service

Additional Information about Residence Inn Phoenix

Address: 8242 N Black Canyon Hwy, Phoenix, AZ 85051-4836
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: ₹ 8,033 - ₹ 20,490 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Residence Inn Phoenix Hotel Phoenix
Phoenix Residence Inn
Hotel Style:
#33 Business Hotel in Phoenix
#46 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Phoenix staff and other travellers.
4 questions
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Questions? Get answers from Residence Inn Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoy the Happy Hour from 6:30 to 8:00 PM, Beer & Wine are free!”
 of 5 bubbles LorenzoT967, 18 Oct 2016 | Read review
“The studio rooms are very roomy”
 of 5 bubbles johnoZ882AJ, 15 Oct 2016 | Read review
“Some rooms are right next to road, might want to ask to be away from street.”
 of 5 bubbles donnagL5768UU, 11 Oct 2016 | Read review
“I had no problem with the lower level entry, next to the pool.”
 of 5 bubbles ltsosie001, 10 Oct 2016 | Read review
“I was on the ground floor, close to the freeway and never was bothered by any noise.”
 of 5 bubbles Symmma1, 2 Oct 2016 | Read review
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