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Howard Johnson Phoenix Airport/Downtown Area

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Traveller (31)
Room & Suite (14)
Pool & Beach (3)
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Overview
  • Excellent8%
  • Very good17%
  • Average23%
  • Poor21%
  • Terrible31%
16 Apr 2018
“Not recommendable”
13 Apr 2018
“Quiet and Close to the Airport”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Howard Johnson Phoenix Airport/Downtown Area
Special Offer: Save $8 off Per Night
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Offers from Howard Johnson Phoenix Airport/Downtown Area
Special Offer: Save $8 off Per Night
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Reviews (529)
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11 - 15 of 517 reviews
Reviewed 2 April 2018

We chose this hotel because it was close to the airport as we were getting in late and were picking up our campervan the next morning. We chose solely on price and location. The room was as depicted on the website. The room was barely...More

Review collected in partnership with Howard Johnson
Thank angelac932016
Response from hojophoenix, Front Office Manager at Howard Johnson Phoenix Airport/Downtown AreaResponded 2 weeks ago

We appreciate your feedback. Thank you for staying with us.

Reviewed 26 March 2018

This place was disgusting. Everything was stained. Didn’t get the room I had reserved! Was told they couldn’t give it to me. Asked for a refund so I could go else where. Was refused! Toilet was leaking all over floor. Ceiling leaking and caving in...More

Review collected in partnership with Howard Johnson
1  Thank mrossh560365
Response from hojophoenix, Front Office Manager at Howard Johnson Phoenix Airport/Downtown AreaResponded 2 weeks ago

We apologize for any inconvenience encountered during your stay at our hotel. We have looked into your concerns and made corrections where possible to address these issues. We appreciate your candid feedback.

Reviewed 26 March 2018

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Review collected in partnership with Howard Johnson
Response from hojophoenix, Front Office Manager at Howard Johnson Phoenix Airport/Downtown AreaResponded 2 weeks ago

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Reviewed 26 March 2018

The staff at Howard Johnson Phoenix Airport were very accommodating and helpful. The location is very convenient to the Sky Harbor Airport, and the free shuttle service to the terminal was a big plus.

Review collected in partnership with Howard Johnson
Thank Cary F
Response from 821sandy, Manager at Howard Johnson Phoenix Airport/Downtown AreaResponded 27 March 2018

Thank you for your feedback we are glad you enjoyed your stay.

Reviewed 22 March 2018

I cannot believe this hotel is a Howard Johnson hotel. Previous stays at Howard Johnson's hotels have been excellent. The sink in the bathroom was plugged. The carpet in the room was filthy dirty and overall disgusting. I tried to use the iron and ironing...More

Review collected in partnership with Howard Johnson
Thank edenog406948
Response from hojophoenix, Front Office Manager at Howard Johnson Phoenix Airport/Downtown AreaResponded 2 weeks ago

We apologize for any inconvenience encountered during your stay at our hotel. We have looked into your concerns and made changes where necessary. We thank you for your candid feedback.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$ 58 - US$ 84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 58 - US$ 84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (31)
Room & Suite (14)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Avoid this place!"
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"2nd floor rooms may be quieter, but if you have a lot of luggage there is NO elevator."
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"horrible room"
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"You get what the grumpy disgusted old bag gives you."
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