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Embassy Suites by Hilton Phoenix Downtown North

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Traveller (82)
Room & Suite (85)
Storyboard
Overview
  • Excellent51%
  • Very good29%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“light rail”(72 reviews)
“front desk”(93 reviews)
“indoor pool”(19 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Phoenix Downtown North
Special Offer: Grand Re-Opening Offer
Hotel deals
Offers from Embassy Suites by Hilton Phoenix Downtown North
Special Offer: Grand Re-Opening Offer
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (786)
There are newer reviews for Embassy Suites by Hilton Phoenix Downtown North
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Traveller rating
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386
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All reviewslight railfront deskindoor poolbreakfast buffetparking garageheard museumliving roomshuttle servicebusiness stayconvention centerrooms are largeroom servicevery nice staychase fieldeasy accessenjoyed my staydefinitely stay here again
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111 - 115 of 765 reviews
Reviewed 21 December 2016

I stayed at this hotel because of the location downtown next to my place of business. Overall it was very enjoyable and will recommend this hotel as well as likely stay again should I revisit. The staff was very professional and engaged in small talk...More

Review collected in partnership with Hilton Hotels & Resorts
Thank carloscJ3588OZ
Reviewed 17 December 2016

Great place for business trip. I used to pass for private gym next door. Dinner at the hotel was very good. Service was friendly and very attentive service. Breakfast was a variety of eggs, potatoes etc. A good value buffet breakfast. Hotel has black out...More

Review collected in partnership with Hilton Hotels & Resorts
Thank williampA5262RD
Reviewed 14 December 2016

The location was convenient considering I returned my rental car and just used the tram at the corner to go to and from my conference downtown. Staff helpful, rooms clean as they should be. Very spacious lobby and relaxing to just sit and people watch.

Review collected in partnership with Hilton Hotels & Resorts
Thank James G
Reviewed 12 December 2016

GREAT bed and lovely room. Relaxing stay on business or pleasure! I will stay here again! Folks are very friendly and take care of you like family. I am typically a Marriott gal but this will be my new go to place in Phoenix.

Review collected in partnership with Hilton Hotels & Resorts
Thank N4877DMbarbarab
Reviewed 4 December 2016

Obsolete and overpriced. Everything from pool to exercise rooms to restaurant to breakfast buffet to parking to room service overpriced, not clean nor in good condition. This old Hilton has seen better days.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rick D A
Response from JayAnderkinGM, General Manager at Embassy Suites by Hilton Phoenix Downtown NorthResponded 3 January 2017

Thank you for taking the time to write a review about your recent stay at our hotel; and thank you for your business. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of our hotel. While I don't completely agree...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 136 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$ 136 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Phoenix
#25 Business Hotel in Phoenix
#31 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (82)
Room & Suite (85)
Dining (21)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
435jaimec
27 October 2016|
AnswerShow all 3 answers
Response from JayAnderkinGM | Property representative |
Hello, We are located in Mid-town Phoenix, 2 miles from what I will call City Center. What's great about our location is we're steps from the Phoenix Light Rail System giving you full access to both, downtown Phoenix and... More
0
Votes
BBcanada123
4 October 2016|
AnswerShow all 4 answers
Response from Kathy M | Reviewed this property |
No outdoor pool, but for the business traveler, other amenities more than make up for this.
0
Votes
Room Tips
"get a room on a higher floor to avoid traffic noise"
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"The hotel is set up so that all the rooms are quiet"
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"All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for..."
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"Can not comment as to the value as the hotel was included in our tour package"
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