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Embassy Suites by Hilton Phoenix Airport

1,114 reviews
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Traveller (117)
Room & Suite (56)
Pool & Beach (10)
Overview
  • Excellent31%
  • Very good21%
  • Average19%
  • Poor16%
  • Terrible13%
Travellers talk about
Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Phoenix Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,114)Write a Review
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All reviewsthe manager's receptionhappy hourmade to order breakfastan older hotelcomplimentary breakfastthe shuttle driversquaw peakbusiness tripspring trainingcooksroomy
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1 - 5 of 1,106 reviews
Reviewed 2 days ago

The rooms are outdated! For the price I would have expected a higher quality room. We did think the breakfast staff went above and beyond and were impressed with how hard they worked to provide an excellent complimentary breakfast.

Review collected in partnership with Embassy Suites Hotels
Thank 392joannf
Hotel's Favourite
Reviewed 18 October 2017

My husband and I "accidentally" ended up at this hotel (we were voluntarily bumped by our airline and they put us up at the Embassy Suites for the night). We wish we could have stayed longer ! Front desk personnel, especially Amanda, were very helpful...More

2  Thank Donttravelenuf
Response from johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix AirportResponded 10 November 2017

Thank you so very much for your awesome review of our hotel! We are delighted to read your highly detailed review!! We hope to see you again in the future.

Reviewed 5 days ago

Fairly close to the downtown area which was very convenient for our business, the weekend morning chef was very awesome and the 24 shuttle service was also very good and the driver was very informative and polite.

Review collected in partnership with Embassy Suites Hotels
1  Thank Nell T
Reviewed 1 week ago

Older but well-maintained property, nice room layout. Great, friendly and helpful staff. Breakfast was excellent. A bit noisy around the area, so you may not get a good night's sleep and you shouldn't plan on walking anywhere near the hotel as it is in a...More

Review collected in partnership with Embassy Suites Hotels
Thank mpe2017
Response from johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix AirportResponded 5 days ago

Thank you for taking the time to review your stay with us. We hope to see you again if your travels bring you back this way.

Reviewed 1 week ago

Having traveled a lot and stayed at several Hilton's Hotels, including Embassy Suites, I was very disappointed by the state of this particular Embassy Suites. The suites are dirty and look old. A renovation of this Embassy Suites is needed.More

Review collected in partnership with Embassy Suites Hotels
Thank V6545OJraymondl
Response from johanna g, Front Office Manager at Embassy Suites by Hilton Phoenix AirportResponded 1 week ago

We have received your review and we are so sorry that your stay was not up to your expectations. Our property is the original Embassy Suites and we take pride in trying to maintain our property for our guests pleasure and comfortableness. I hope you...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Restaurant
Details
Price range
US$ 125 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 125 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (117)
Room & Suite (56)
Pool & Beach (10)
Dining (8)
Hotel & Grounds (85)
Business Centre & Event Rooms (11)
Bathroom (8)
Questions & Answers
Ask a question
Dave O
15 March 2017|
Answer
Response from johanna g | Property representative |
Price quoted is for up to 2 adults. After 2 adults the price increases $10 for each adult. No charge for kids under 18.
0
Votes
donnaree
10 September 2016|
AnswerShow all 6 answers
Response from Vanessa_ESPHXAirport | Property representative |
Smoking is permitted on the balcony. Please request a smoking room if available.
0
Votes
Scott A
19 February 2016|
AnswerShow all 3 answers
Response from Harry W | Reviewed this property |
Yes, the shuttle will take most anywhere downtown.
0
Votes
Room Tips
"Maybe away from the pool."
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"Get an upper floor, the surrounding area is primarily low-income."
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"First floor poolside was lovely!"
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"I like staying by the pool"
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