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Holiday Inn & Suites Phoenix Airport North

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Traveller (188)
Room & Suite (76)
Pool & Beach (14)
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Overview
  • Excellent45%
  • Very good35%
  • Average10%
  • Poor7%
  • Terrible3%
Travellers talk about
“burger theory”(21 reviews)
“living room”(32 reviews)
“front desk”(62 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
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182
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32
12
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All reviewsburger theoryliving roomfront deskwet barsky harborattached restauranthot tubphoenix airportwould stay here againhotel restaurantpool areatwo queen bedscoffee makerloved this hotelbusiness centerair conditionerbusiness traveler
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81 - 85 of 417 reviews
Reviewed 16 October 2016 via mobile

Great Hotel around the airport. Just passing through for the night but it was definitely a nice place to stay and an especially good value for a Hotwire deal. Rooms were updated and spacious. Area was a little rough but still felt safe.

Thank crash467
Response from Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 18 October 2016

Thank you for taking a few moments to share your thoughts on your recent stay. It's great to hear that we met and exceeded your expectations. Hope to see you again.

Reviewed 15 October 2016 via mobile

The motel look remodeled and done nicely. It was clean and had a lot of common space to socialize. My room was a large suite with two rooms. The first room had a tv, couch, desk and kitchen area. Kitchen area had a microwave, large...More

Thank Martin M
Response from Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 18 October 2016

Thanks for a great review and the perfect description of our suites. We appreciate your business and hope to see you again.

Reviewed 14 October 2016 via mobile

Yes, the lobby is newly renovated and stepping outside on my way to the room at night was impressive.The fire pits, landscaping and pool are lovely, however due to the to smell of the room I could not sleep. Non-smoking did not matter, large sitting...More

Thank Julie W
Response from Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 18 October 2016

Thank you for letting us know of the challenge during your recent stay. We do apologize for this matter, and please know that we try to make every accommodation to satisfy our customer, and would have happily changed rooms to better suit your needs. We...More

Reviewed 10 October 2016

We booked an event room at the gorgeous Holiday Inn & Suites Phoenix Airport North! The updated hotel helped to elevate our brand and the product being presented. We worked with Angela who is the Catering Manager and highly recommend her. We hope to return...More

Thank Zurixx
Response from Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 12 October 2016

Thank you for the kind words and for being a loyal customer. We shared your comments with our management team this morning and recognized Angela for her great service. Looking forward to your next event! See you soon.

Reviewed 17 September 2016

It all depends upon what you expect: They claim to provide breakfast, but what they really mean is that they have a restaurant on the property. The restaurant is of questionable quality & service. Denny's provides a better & cheaper breakfast with far greater selection/variety....More

1  Thank C2H5OHFresno_CA
Response from Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport NorthResponded 20 September 2016

Thank you for staying with us and for sharing your concerns about the hotel. We do apologize that our Burger Theory Restaurant did not meet your expectations in addition to the WiFi reception. We hope that you will give us the opportunity to serve you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$ 97 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Phoenix
#49 Romantic Hotel in Phoenix
#64 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Phoenix
#49 Romantic Hotel in Phoenix
#64 Business Hotel in Phoenix
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (188)
Room & Suite (76)
Pool & Beach (14)
Dining (4)
Business Centre & Event Rooms (5)
Questions & Answers
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Ebony K
17 April 2018|
AnswerShow all 3 answers
Response from Louise P | Reviewed this property |
This hotel is 5 miles from the airport. The shuttle is from a parking lot/area to the airport only and it's a good 20 min. drive.
1
Vote
JoiedevivreOttawa
13 January 2018|
AnswerShow all 2 answers
Response from 26lovetotravel26 | Reviewed this property |
I think 20 to 30 minutes
1
Vote
Room Tips
"go someplace else!!!"
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"Perhaps room at the NE end would be quieter as pool area is very noisy."
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"Stay away from the pool, nothing but a lot of kids yelling"
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"Stay away from elevator."
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