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Best Western InnSuites Phoenix Hotel & Suites

Booking.comUS$ 88*
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#41 of 174 Hotels in Phoenix
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western InnSuites Phoenix Hotel & Suites
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923 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western InnSuites Phoenix Hotel & Suites
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Showing 892: English reviews
Reviewed 4 September 2016 via mobile

We arrived at this Best Western and were met by two of the biggest smiles we've ever seen. This is a very nice hotel. Some of the reasons include: large green dog space, very good breakfast, secluded patio area with tables and umbrellas, free breakfast and free happy hour every day, lovely picturesque foothills area, very comfy betting – –...

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Helpful?
Thank Sandy E
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete such a nice review of our location! We hope to see you again soon. Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Honolulu
Reviewed 3 September 2016

Room was okay, smelled a little like smoke even if it was supposed to be a non-smoking room. Had a problem with bath tub spout coming off the wall when turning on the shower. Other than that it was a good place to stay.

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Helpful?
Thank 808travler
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review. I would like to hear that your stay was more then "ok". Given the chance to change your next review on our location would be great!! When traveling through Phoenix next time please call me directly and I will be happy to take care of you and your family. Thank you, Mila...

Reviewed 1 September 2016

We decided to stay the night for our anniversary. Tom did a great job checking us in and giving us an upgrade. The room was clean and comfortable and we enjoyed our time there. The breakfast was hot and quite good.

Review collected in partnership with Best Western
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Helpful?
Thank Mark W
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Guest, Thank you for choosing our location for your special date! We understand you have so much to choose from out there and we are grateful that you chose to stay with us. We look forward to having you stay with us again! I will forward your review to Tim our desk agent. We love hearing comments...

Mexico City, Mexico
Reviewed 31 August 2016

Convenient location, parking was right outside the room. The full breakfast bar was better than most (in the US). It was a nice big room with a new refrigerator. Very pet friendly. The staff was courteous and efficient. I will be returning to this one!

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Helpful?
Thank daddyogrande
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear valued Guest, Thank you for your kind comments and we look forward to having you stay with us again in the future! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Reviewed 27 August 2016 via mobile

If it weren't for a couple of maintenance issues, I'd have probably given it 5 stars. By the morning, our bathroom was flooded from the bathroom upstairs, kind of awful! Then our neighbor was furious she'd been eaten up overnight by bed-bugs. But, the happy hour was nice, and the breakfast was good.

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1Thank Jeanne D
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review on our location. I'm so sorry about the maintenance issues that you had. I will bring them to the attention of our General Manager. The guest you are speaking of in regards to the bug bites was unacceptable behavior from a guest who had been staying for weeks. We did have the...

Las Vegas, United States
Reviewed 23 August 2016

We always love staying at this Best Western because of its central location. We hike squaw peak in the morning and are able to eat and shop at some of the best local spots in Phoenix from this hotel. It has a pool and a great happy hour with free drinks every night. It is inexpensive and great for our...

Review collected in partnership with Best Western
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Helpful?
Thank Jennie R
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Guest, Thank you for your continued loyalty to our establishment. We are centrally located between pretty much everything! We do offer 6 different suite types to accommodate all of our guests needs. We thank you for your business and your kind review:) Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Clayton, California
Reviewed 23 August 2016 via mobile

I have stayed here before. Nothing real fancy, but very reasonably priced, good location, pool and "social hour" available. Social hour includes beer, wine, chips, salsa, etc. The staff is friendly and the rooms are clean. Breakfast includes also scrambled eggs, hash browns, biscuit and gravy. Again nothing very special, but all included.

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Helpful?
Thank Fifty7
mila s, Guest Relations Manager at Best Western InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you so much for taking the time to complete a review on your stay! We appreciate your business and hope you will keep us in mind when traveling through Phoenix again. Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Sun City AZ, United States
Reviewed 19 August 2016

really liked the style of the rooms as they are suites. very affordable here, especially in off peak season, Summer in Phoenix. there was some construction in the room next to mine, with lots of noise, but these upgrades are needed to make the hotel better. I will definitely consider staying here again.

Review collected in partnership with Best Western
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Thank Jawna M P
San Juan capistrano, United States
Reviewed 19 August 2016

My stay at the Best Western Inn & Suites in Arizona was nice. They served hot and cold breakfast food items such as eggs, sausage, hash browns, cereal, etc. In the evening from 5:00 -6:30 p.m. they provided their guest social event of food and drinks.

Review collected in partnership with Best Western
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Thank Robert E
Reviewed 19 August 2016

We loved this hotel! It was hard enough to drop our son off at College, but it was a great place to stay and know we can come back every time we can visit him. The suites were big and affordable. The breakfast was nice as was the social hour. Our youngest enjoyed the pool and cleaning was thorough and...

Review collected in partnership with Best Western
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Thank Z4493VMericd

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about Best Western InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 5,107 - ₹ 7,757 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#5 Green Hotel in Phoenix
#8 Best Value Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#54 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Best Western InnSuites Phoenix Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western InnSuites Phoenix Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a handicapped suite, it was more than I needed but I enjoyed the extra space anyway.”
lindakN7394OI, 22 May 2017 | Read review
“The Presidential Suites are nice, if you stay out of the Jacuzzi!!”
Dr.DonFromDenver, 16 May 2017 | Read review
“stay at a different hotel”
w0rldtraveler08, 15 Apr 2017 | Read review
“Avoid any room on the far east side where housekeeping and maintenance are.”
Riverkilt, 8 Apr 2017 | Read review
“Some rooms face the pool.”
ruthbrown27, 25 Feb 2017 | Read review
5 of 5
Booking.com
US$ 88* /night
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HotelQuicklyUS$ 119
TravelocityUS$ 92
PricelineUS$ 88
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Prices are for 1 room, 2 adults
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