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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#39 of 173 Hotels in Phoenix
GreenLeadersSilver level
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BEST WESTERN InnSuites Phoenix Hotel & Suites
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872 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN InnSuites Phoenix Hotel & Suites
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Showing 841: English reviews
Denver, Colorado, Usa
Reviewed 31 May 2016

I have stayed at this hotel many times over the years. While it is an older property, it is well-maintained and attractive. The location in north/central Phoenix is ideal, and the 16th St. area has a number of fine restaurants and amenities. I enjoy the personal service, the friendly staff and the price.

Review collected in partnership with Best Western
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Helpful?
Thank Gene D
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Gene, Thank you for taking the time to complete a review on our location. We appreciate your business and look forward to seeing you again soon! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Reviewed 30 May 2016

I was impressed with this property and it's location. I had booked this on the fly as we were driving from California to Texas. My daughter was impressed with the shower/jacuzzi bath tub, although we did not use the jacuzzi, the shower was great. Beds comfortable and typical BW hot breakfast.

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Helpful?
Thank Lisa K
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for choosing BW InnSuites Phoenix hotel & Suites as your destination stop on your way to Texas. We hope to see you again. So whenever you may be in Phoenix please keep us in mind! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Prescott Valley, United States
Reviewed 30 May 2016

This hotel really tries to be great,but it is an older site which needs a total redo. I guess if I traveled less I would not notice but so many little things add up to a minus. If I had not used all my points for the one night stay I would be calling to complain.Will skip this hotel next...

Review collected in partnership with Best Western
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Helpful?
2Thank Irene R
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for your review. We are sorry to hear that you didn't enjoy your stay. I would really appreciate it if you would give us another opportunity to show you what most of our guest see. We are rated in the top 20% of Phoenix hotels. If you could please contact myself directly I would...

Colorado Springs, Colorado
Reviewed 29 May 2016

Coming to Phoenix frequently, we always stay here because of your excellent location easily accessible to major roads and pet friendly accommodation. Pool is very nice and breakfast is above average. Staff is always helpful. Hard to beat!

Review collected in partnership with Best Western
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Helpful?
Thank watrbug77
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Liberty Lake, Washington
Reviewed 29 May 2016

Pool is located in an exceptional area of the hotel. Spa is Lovely to use at night.. They offer fresh baked cookies and a managers reception. I enjoyed my stay. I also noticed each room has its own special name, pretty unique.

Review collected in partnership with Best Western
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Helpful?
Thank Brulee H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, We appreciate you choosing Best Western InnSuites as your place to stay. We know you have a lot to choose from and we appreciate you giving us the opportunity to WOW you! We hope you keep us in mind when traveling through Phoenix next time. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Altrincham, United Kingdom
Reviewed 27 May 2016

We had a large suite (they are probably all the same) with 2 TVs. Good so far but problems with the shower and electric point (both were quickly fixed). The beds were poor and felt like someone weighing 300 lbs had just finished using them for nocturnal activities. Breakfast included was reasonable.

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Helpful?
2Thank neal_etherington
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review. We need to hear the good and the bad from our guest perspective. We will take in your comments and see what we can do to fix this issue. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Tucson, Arizona
Reviewed 24 May 2016

As traveler I like this property. They have been consistent in their brand of making the place comfortable and clean. The breakfast has something for everyone and is hot and cold where appropriate. Plenty of outlets. Great staff -always looking to be helpful. recommended stay.

Review collected in partnership with Best Western
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Helpful?
Thank Cheri H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, We appreciate your comments and your loyalty to BW InnSuites Phoenix Hotel. Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location....

Raleigh, United States
Reviewed 18 May 2016

This is a great place to stay in Phoenix. The facility is well maintained, the staff is super friendly and helpful. Breakfast was great, too! We especially enjoyed a private outdoor area staged with umbrella tables which was surrounded with trees. Very relaxing!

Review collected in partnership with Best Western
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Helpful?
Thank Dianne H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for choosing Best Western InnSuites as your place to stay. We appreciate your business and your taking the time to complete a survey on our location. We hope to see you again soon! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Yuma, AZ
Reviewed 18 May 2016

We have come to stay at this place on a regular basis. Rooms are clean, prices competitive, and the breakfast is the best we have experienced anywhere. While near the 51 freeway, it is quiet. There are some restaurants within a mile or two,

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Helpful?
Thank SherwoodG
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location. When traveling through Phoenix especially if it’s for business our sales department...

Reviewed 17 May 2016

Stayed at hotel for five nights in April - May 2016. Excellent stay. Immaculate room and very comfortable beds. Staff provided immediate maintenance service when needed. Patty B., Marketing VP, very professional representative of management. Abundant breakfast each day. Central location between the airport and points in Scottsdale.

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Helpful?
Thank Marvin M
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location. When traveling through Phoenix especially if it’s for business our sales department would love to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Avenue, Phoenix, AZ 85020
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 5,769 - ₹ 15,160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
Hotel Style:
#6 Green Hotel in Phoenix
#9 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at a different hotel.”
 of 5 bubbles 625douglasp, 20 Feb 2017 | Read review
“Stay away from the end rooms and your probably better off on the top floor although I didn't see an elevator.”
 of 5 bubbles johnmA1709AB, 26 Jan 2017 | Read review
“No elevators - ground floor rooms near parking lot are better.”
 of 5 bubbles Jaysways, 17 Jan 2017 | Read review
“Rooms in the back have a view of the hills.”
 of 5 bubbles wishfrog, 13 Jan 2017 | Read review
“103 In Phoenix 160 in Tucson”
 of 5 bubbles 505spencerr, 9 Jan 2017 | Read review
5 of 5