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Bell Hotel Inn & Suites

344 reviews
#148 of 174 Hotels in Phoenix
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Traveller (39)
Room & Suite (16)
Pool & Beach (2)
Overview
  • Excellent8%
  • Very good7%
  • Average19%
  • Poor21%
  • Terrible45%
24 Feb 2017
“Terrible”
8 Jun 2016
“NOT HOWARD JOHNSON BELL INN AND SUITES”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Pets Allowed
2.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)Write a Review
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1 - 5 of 341 reviews
Reviewed 25 February 2017 via mobile

They gave away my room before I even got there and they didn't even call or anything to give me a heads up. This is so stupid all the lady said was sorry we are booked when we told her we had a reservation and...More

1  Thank travis h
Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & SuitesResponded 1 March 2017

Dear travis h, Thank you for taking the time to rate our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. We thank you for bringing...More

Reviewed 8 June 2016

Horrible digusting filty place, pool is empty property has what appears to be prostitutes roaming around the parking lot with men coming and going, the desk clerk demanded a cash deposit even though I had booked online with a credit card, even though I left...More

2  Thank Nancy F
Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & SuitesResponded 10 July 2016

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better...More

Reviewed 8 May 2016

when I checked out they refused to give me my deposit because I said my room was trashed I hope there's a place I could put the video Let me see pictures of my room I don't know where it's at the staff is horrible...More

1  Thank randy b
Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & SuitesResponded 27 May 2016

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We are now informing the management about the problem for the convenience of our customers. We thank you for sharing your concerns to us so...More

Reviewed 13 April 2016

Extremely low budget although we paid $142.58 US ($194.20 Cdn) for one night for two people with a king bed. The bed was lumpy and the sheets were cheap and "pilly". The carpet was old, ripped and dirty. The bathroom was tiny and old. The...More

1  Thank galane2016
Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & SuitesResponded 22 August 2016

Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We...More

Reviewed 7 April 2016

More

Review collected in partnership with Howard Johnson
Thank Carol S
Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & SuitesResponded 10 April 2016

More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 49 - US$ 76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 49 - US$ 76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (39)
Room & Suite (16)
Pool & Beach (2)
Dining (1)
Hotel & Grounds (21)
Bathroom (7)
Questions & Answers
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randy b
26 May 2016|
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Response from randy b | Reviewed this property |
I see you have not answered my questionson I guess that's why you are ranked #147 out of 175 only 28 hotels worst then yours in the Phoenix area
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Room Tips
"Go somewhere else."
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"save your money and to go a better hotel. these rooms are not pretty"
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"closer to the lobby"
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"all rooms in the back are quiet and the second floor"
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