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BEST WESTERN Airport Inn

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BEST WESTERN Airport Inn
BEST WESTERN Airport Inn
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732 Reviews from our TripAdvisor Community

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Showing 666: English reviews
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Caroline, Canada
Reviewed 2 days ago NEW

All was good experience, we chose this hotel for the option to leave our vehicle there while we flew home for a few days, don't forget you ear plugs as it can be noisy with the proximity to the airport. Room was clean and comfortable, wifi worked great.

Review collected in partnership with Best Western
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Helpful?
Thank Idamstange
Littleton, Colorado
Reviewed 3 days ago NEWvia mobile

Just spend the money and stay somewhere else. Only stayed one night because it was close to the airport. The highway noise and airplanes vibrated the room. It was just too loud (even with earplugs)! The only selling point is the free shuttle.

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Helpful?
Thank stacester18
Tucson
Reviewed 4 days ago NEW

Noisy room, no elevator in building, electrical outlets worn out to the point that plugs repeatedly fell out. Restaurant closed so had to eat in noisy bar. Transportation to airport was prompt and comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank 674dwights
Harpenden, UK
Reviewed 5 days ago NEW

My flight from London was six hours late arriving in Phoenix, and so it was nearly 2am when I arrived, Driving there from the Car Rental Centre couldn't have been easier. I was efficiently checked in rather than warmly welcomed, but was soon disconcerted when I wandered across to my room and heard the level of noise from the freeway....

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Helpful?
Thank UKPeripatetic
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

This place is terrible. Advertise refrigerators but don't supply them unless you pre arrange but don't tell you that. Offers shuttle to airport but you must pre register because it is a small shuttle. Can only pre register once you check in. Room you paid for may not be the one you get. Paid for a king bed but was...

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Helpful?
1Thank A TripAdvisor Member
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We're very sorry for not providing you with a satisfactory experience during your stay. Please know that we value your comments and we'll be sure to address the issues in your comments. Unfortunately, since selected rooms have refrigerators we do not advertise that we have them in all rooms. Could you please let me know what source you used to...

Pittsburgh, Pa
Reviewed 1 week ago via mobile

While our room was clean and completely adequate for a short stay after arriving around 11 at the airport. They mad eseem updates but all was clean abd decent. Beds were fine. I don't like that the restaurant/bar was already completely closed at 11 so we couldn't get food or a beverage or anything at all. No gas station or...

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Helpful?
1Thank bodhi0916
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you kindly for taking the time to tell us what you liked and didn't like about your recent stay with us. Although our restaurant closes at 10PM our front desk staff can assist our guests with menus for restaurants that are open late hours and can deliver toy our room. We hope you can give us another try to...

Sonoma, California
Reviewed 1 week ago

clean facility. Not a lot of choices for dining in the area... even several miles away. Close to the airport which was why we chose it but of course, this also means noise can be an issue. Restaurant on site had very limited selections available and the staff was not at all personable.

Review collected in partnership with Best Western
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Thank meelk45
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your recent stay with us. We're glad our location was convenient for you while traveling. Although we have a restaurant on site, there are a few more choices approximately 3 miles south of the hotel. You can find an Applebee's, IHOP, Rubio's Mexican Grill, Sun Asian Kitchen and much more. Our front desk staff can...

Reviewed 2 weeks ago via mobile

We stayed here to catch an early flight. The room was clean, quiet as could be expected for the airport. The restaurant is quite nice and the pub grub menu is OK. Had a sirloin plate. A solid 4. Fresh veggie mix...not overdone. The rib eye....also a 4.

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Helpful?
Thank David M
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you so much for taking the time to tell us about your recent stay at our hotel. We're glad to hear you enjoyed our services and amenities and we look forward to hosting you again the next time you are in Phoenix. Sincerely, Griselda Mena Assistant Manager

Hilton Head, South Carolina
Reviewed 2 weeks ago via mobile

Positives... close to airport, price point good, friendly staff. Cons... noisy, obviously because of proximity to airport, walls paper thin, could hear everything going on inside and outside, rooms shoddy, no breakfast included

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1Thank awaywego117
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

We're very sorry that we didn't meet your expectations. Your feedback is important to us as it helps us implement improvements to provide a better experience in the future. It is our hope that you can give us another try in the future. Kind Regards, Griselda Mena Assistant Manager

Atlanta, Georgia
Reviewed 3 weeks ago

If you want clean and close to Airport or rental car return this is your place. It has a restaurant but that is all the amenities you get. There is nothing (other restaurants, stores, entertainment) around. I did get some Arizona souvenirs from a Shell gas station down the street. But it was worth being close to the airport.

Review collected in partnership with Best Western
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Helpful?
Thank Sandra J
Best W, Front Office Manager at BEST WESTERN Airport Inn, responded to this review

Thank you very much for your comments about your stay with us. We're glad that our proximity to the airport was convenient to you. Although there aren't location attractions within walking distance, our staff is always ready to assist our guests with recommendations to nearby shopping, dining or any other attractions. We also have various transportation options available that will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN Airport Inn is just one mile from Sky Harbor International Airport and offers free 24-hour airport transportation, free wireless internet access and complimentary coffee and bananas every morning from 3AM-7AM. Our restaurant located next door offers a casual atmosphere for breakfast, lunch or dinner. A few of our many services and amenities available to our guests include a business center, outdoor swimming pool, hot tub, saunas and a four station fitness center. Our eco-friendly guests rooms feature Serta Chesire matresses and 37 inch flat screen televisions with HBO. ... more   less 

Additional Information about BEST WESTERN Airport Inn

Address: 2425 S 24th St, Phoenix, AZ 85034-6806
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 5,229 - ₹ 14,211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Best Western Airport Hotel Phoenix
Best Western Phoenix
Phoenix Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn staff and other travellers.
7 questions
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Prescott, Arizona
Washington DC, District of Columbia
Hyde Park, Utah
2 months ago
Okehampton, United Kingdom
over a year ago
Benson, Arizona
over a year ago

See all questions (7)

Questions? Get answers from BEST WESTERN Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing away from the freeway.”
 of 5 bubbles UKPeripatetic, 19 Feb 2017 | Read review
“Top floor probably the quietest”
 of 5 bubbles chrisdQ2612LD, 29 Jan 2017 | Read review
“Stay somewhere else if you want to sleep!”
 of 5 bubbles 705guyd, 2 Jan 2017 | Read review
“facing pool should be quieter”
 of 5 bubbles acarb83, 19 Nov 2016 | Read review
“Many of the rooms have balconies that overlook the pool.”
 of 5 bubbles chrissY3562BM, 1 Nov 2016 | Read review
5 of 5