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Payless Inn

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Payless Inn
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35 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Phoenix, Arizona
Reviewed 2 weeks ago

HotWire selected this hotel for me. And it sucks. The Lamps had no shades. There was no toilet paper. Only 2 bars of soap in the bath. All the towel had burn marks from cigarettes. The bathroom door was broken and smashed from being forced. The carpeting was frayed at edges with staples that cut my bare feet. Drug addicts...

Reviewed 7 October 2016

There were a couple of prostitutes walking around and drug addicts begging for money. It is located in a scary neighborhood with a state pen across the street. PAY MORE and stay somewhere else. The door frame was cracked from an obvious break in. The TV didn't work.

Thank Donald P
Reviewed 18 June 2016

This is the unsafest area, dirty rooms, no amenities... it is like the Bates Motel from a horror film. The day we arrived, no towels or soap were stocked in the room. Room wasn't that clean, found worms too! Sheets had holes. There were alot of bums hanging around outside, and we felt really unsafe at all the shady characters...

Thank Architect 0
Reviewed 2 June 2016 via mobile

Needed a cheap place to stay for one night after arriving in Phoenix on a late flight. Didn't see any of the shady characters mentioned by previous reviewers and didn't experience any bed bugs however, there was the lovely surprise of a previous guest's dirty laundry. Avoided the pile of unwashed clothes (including underwear-gross!) and left early the next day.

Thank Emily E
Somerset, United Kingdom
Reviewed 21 March 2016

Now I know the reviews on this motel are poor, but you must consider the price you are paying. The room we had was on the top floor of two. The price reflects what you get. The room was very tired the surface of the bed side table still had sticky drink marks on it and there was only one...

Thank David P
Sydney, Australia
Reviewed 11 March 2016

DO NOT EVEN THINK ABOUT STAYING HERE!!! This place should not even be considered a hotel. Rooms are awful, bed cover filthy, sheets had holes. Police came and it was still day time! Stayed long enough to find another place to stay.

2Thank 5,67,92,016
Reviewed 19 November 2015

We stayed here for the nice cheap price but should of known why. Dirty rugs and the cleaning service is bad. Towels ripped and bad stained. Daily service was bad. 2 days and our bed was not cleaned and garbage piled up and no toilet paper and bad towels. We got a diaper for a wash rag. We told the...

Thank Anne H
Springerville, Arizona
Reviewed 6 August 2015

we were there at 3:30 and the rooms were not ready , then when we got in the room 120 the air conditioner wasn't working, it was 100 degrees in the room they finally offered to switch rooms,orostitutes and drug addicts all around poorly lit,in a very bad area also no ice machine,the rooms have an odor,actually should have gotten...

2Thank 887kathleen
Port Washington, New York
Reviewed 21 May 2015

I was pretty freaked out when I realized I had booked a "blind rate" on Hotwire that ended up being in such a sketchy part of town (right near the prison) with such horrible reviews! And with my plane delayed for hours, I did not arrive till 2:30 a.m.! It helped that I called multiple times to inform the office...

2Thank flyermontana
Reviewed 15 April 2015

THERE ARE BED BUGS. I woke up to 20 bites. It's also in a very unsafe area of town. The hotel is dimly light and there were people loitering up front. The sheets are thin and it hasn't been updated in a while.

6Thank Timothy T

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Payless Inn

Address: 2445 E van Buren St, Phoenix, AZ 85008 (Formerly Knights Inn Phoenix East)
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: ₹ 2,867 - ₹ 8,056 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Payless Inn 2*
Number of rooms: 43
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Questions & Answers

Questions? Get answers from Payless Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you must stay here, ask for a room very near the front office. And ask that you be able to park near the front office.”
 of 5 bubbles GREENCHILEcam, 6 Jan 2017 | Read review
“No room is good. Stay away. Pay a little more and stay somewhere nicer.”
 of 5 bubbles donaldp298, 7 Oct 2016 | Read review
“if you want a good room book else where”
 of 5 bubbles davidpC4600NY, 20 Mar 2016 | Read review
“Go to another hotel!”
 of 5 bubbles 56792016, 11 Mar 2016 | Read review
“Hotel is a very bad dump. Needs new owners or owners should get better.”
 of 5 bubbles R8067GKanneh, 19 Nov 2015 | Read review
5 of 5
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