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Pointe Hilton Tapatio Cliffs Resort

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379 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Missoula
Reviewed yesterday NEW

We love the swimming pools and especially the adult pool. Having hiking available right next door and another area across the street is wonderful. Hike in the morning and relax by the pool in the afternoon heat, wonderful!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank U4956NTjamesc
Temecula, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Inside and outside are kept immaculate. Older property that has been nicely maintained over the years. All rooms are suites and many have adjoining rooms for large families. The living room has a sleeper sofa. Maid service was prompt and efficient. Hilton reward program members receive 2 daily tickets for a continental buffet breakfast but hot foods (omelets, eggs, bacon,...

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Helpful?
Thank Jim K
About Hotel's Favourite Review
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for your family getaway. It’s wonderful to hear that you enjoyed your time with us. If your plans bring you back to Phoenix, we hope to have the opportunity to serve you again.

Sacramento, United States
Reviewed yesterday NEW

Beautiful hotel- grounds are very well kept. Rooms are nice size, comfortable and clean. Staff are wonderful and friendly. Food is great. Views from the rooms and restaurants are beautiful. Most rooms/locations on the grounds require a shuttle. They are quick, helpful and very friendly. I came for business and am recommending we come again as it was very enjoyable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T2102YCstephanieb
Ile-de-France, France
Reviewed yesterday NEW

I staid there for a week on a business conference trip and was quite disappointed considering the price paid (275$ a night). Let's start with the positive: friendly, helpful and welcoming staff, variety of pools (main building), very good breakfast, decent food and a nice list of good drinks and comfortable beds, overall a nice property setting. Now the "opportunities...

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1Thank todebald
Mississippi
Reviewed 2 days ago NEW

I adore this property especially as a getaway from Seattle for spring break. Wonderful time with great amenities. We have always taken advantage of getting tennis lessons from some wonderful instructors!

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Thank teacherkelsey880
Virginia
Reviewed 2 days ago NEWvia mobile

Don't panic when you pull in!!! It looks like a motel.... a really big motel. But it is actually much better. We had stayed at The Hyatt Gainey Ranch prior to an adventure to the Grand Canyon. We needed to stay somewhere for just one night after the Grand Canyon. This Hilton was really nice. It wasn't luxurious and the...

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Thank Navyspouse
Reviewed 2 days ago NEWvia mobile

We stayed the first week of April 2017 for Spring Break at Pointe Tapatio. Our family includes 4 children ages 4 to 9. Our 2 room suite had 2 beds and a pull out couch so everyone could sleep in comfort. The room itself had been freshly remodeled and was beautifully appointed and very clean. Staff were friendly and helpful....

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Helpful?
Thank TravelMomma24
Chicago
Reviewed 3 days ago NEW

A premium full service resort. I had an absolutely wonderful time. The amenities were fabulous including the spa facilities. I had an extraordinary massage with masseuse David. Also, dinner at Different Point of View restaurant is a must!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lyndap246
Texas
Reviewed 4 days ago NEWvia mobile

The resort isn't what I'm used to as far as "resorts" go. This property was dated and the rooms (I stayed in two different rooms while I stayed for 3 days) need to be remodeled. The first room I was given had a broken toilet, broken coffee maker and broken closet door. The good news is the customer service was...

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Helpful?
Thank Diane P
Edmonton, Canada
Reviewed 4 days ago NEW

It's challenging to play from the Back Pointe, add another 700 yards to my game. I usually play from the 'White' or Middle Pointe at Lookout Mountain, but my playing partner plays from the Back Pointe, so I joined him, finished with a 92, not too bad for me. My wife played from the Forward Pointe, despite the challenge, she...

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Helpful?
Thank peterhang2016

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 7,520 - ₹ 18,994 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Expedia, Travelocity, Hotels.com, Priceline, HotelsforEveryone, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Pointe Hilton Tapatio Cliffs Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a family get a room closer to the lobby and main hotel. Your legs will thank you for closer access to the pool.”
DavidOC_10, 13 Apr 2017 | Read review
“rooms with a view are higher up, and adult pool is closer to lobby”
fneil3, 12 Apr 2017 | Read review
“Make sure your room is high-up (4th floor) and ask specifically about the view when you check in.”
davidh864, 11 Apr 2017 | Read review
“Rooms in buildings 17, 19, 21 all looked over the building right in front of it... not good views.”
LauraG12345, 10 Apr 2017 | Read review
“Renovated rooms only!”
demoizelle, 7 Apr 2017 | Read review
5 of 5