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Pointe Hilton Tapatio Cliffs Resort

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385 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Walnut Creek, California
Reviewed 3 days ago NEW

Beautiful setting. We experienced a problem with our room the first day. Amelia went above and beyond our expectations to help us out. This property is located in a beautiful setting. Great views of the Phoenix area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank indy14
Temecula, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Inside and outside are kept immaculate. Older property that has been nicely maintained over the years. All rooms are suites and many have adjoining rooms for large families. The living room has a sleeper sofa. Maid service was prompt and efficient. Hilton reward program members receive 2 daily tickets for a continental buffet breakfast but hot foods (omelets, eggs, bacon,...

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Helpful?
Thank Jim K
About Hotel's Favourite Review
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for your family getaway. It’s wonderful to hear that you enjoyed your time with us. If your plans bring you back to Phoenix, we hope to have the opportunity to serve you again.

Reviewed 4 days ago NEW

The hotel was great for a family. We have 2 young kids and they enjoyed the open space to play, pools, and ability to hike paths connecting hotel. On weekends, the pool was very crowded so we opted to not even go on saturday. By sunday evening it was back to a manageable, enjoyable experience. The pool staff was great,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Julianne M
Cedar Grove, NJ
Reviewed 4 days ago NEW

Our family visited Phoenix for the first time and truly enjoyed our stay at the Hilton Tapatio Hilton. The hotel and grounds are beautiful and the staff was very helpful. We loved that the room was a suite since we are a family of 4. I would definitely stay at this hotel again if we ever return to Phoenix.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank G9915EXmichellew
Hollywood
Reviewed 4 days ago NEW

Although my trip was for business/conferences, I thoroughly enjoyed this beautiful resort. The staff were all friendly and helpful. The food was very good, and the gift shop had a nice selection. I wore one of the items that I purchased today!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dana B
Franklin, Tennessee
Reviewed 5 days ago NEW

Just completed my 2 night stay at the Pointe Hilton. I would have rated 4 stars due to the age of the hotel and the room decor being a bit dated but the staff and immaculate condition of the grounds made up for it. Check in was especially pleasant and the restaurant staff were very accommodating. Would definitely stay here...

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Helpful?
Thank Darman W
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your 5 star review and very nice comments about our staff. We appreciate your business and hope you come back again.

Reviewed 5 days ago NEW

I stayed here for a three day conference in early February of 2017. The views and weather were amazing; I know why AZ is a popular place to retire. The grounds were immaculate. I appreciate fine topiary and they have some of the most well kept that I have seen. For being a hectic conference I was able to easily...

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Helpful?
Thank Steve F
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for telling us about your stay. It’s wonderful to hear that you enjoyed your time with us and we hope you enjoyed the conference. We welcome the opportunity to serve you again.

Missoula
Reviewed 6 days ago NEW

We love the swimming pools and especially the adult pool. Having hiking available right next door and another area across the street is wonderful. Hike in the morning and relax by the pool in the afternoon heat, wonderful!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank U4956NTjamesc
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

It’s great to hear that you took advantage of and enjoyed the hiking available at the North Mountain Preserve right across the street. We appreciate your business and hope to have the opportunity to serve you again.

Sacramento, United States
Reviewed 6 days ago NEW

Beautiful hotel- grounds are very well kept. Rooms are nice size, comfortable and clean. Staff are wonderful and friendly. Food is great. Views from the rooms and restaurants are beautiful. Most rooms/locations on the grounds require a shuttle. They are quick, helpful and very friendly. I came for business and am recommending we come again as it was very enjoyable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T2102YCstephanieb
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for taking the time to write about your stay. It’s a pleasure to hear that you enjoyed your stay so much that you are recommending a return visit. We value your business and look forward to serving you again.

Ile-de-France, France
Reviewed 6 days ago NEW

I staid there for a week on a business conference trip and was quite disappointed considering the price paid (275$ a night). Let's start with the positive: friendly, helpful and welcoming staff, variety of pools (main building), very good breakfast, decent food and a nice list of good drinks and comfortable beds, overall a nice property setting. Now the "opportunities...

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2Thank todebald
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your business and feedback. It’s wonderful to hear that you found our team members to be helpful and welcoming. If your travels bring you back to Phoenix, we hope you will give us another try.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 7,448 - ₹ 18,364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#62 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for rooms facing the mountains for a good sunrise”
DarmanW, 25 Apr 2017 | Read review
“Some of the rooms are ground floor with a parking lot, book early.”
V1211FKstevef, 25 Apr 2017 | Read review
“If you have a family get a room closer to the lobby and main hotel. Your legs will thank you for closer access to the pool.”
DavidOC_10, 13 Apr 2017 | Read review
“rooms with a view are higher up, and adult pool is closer to lobby”
fneil3, 12 Apr 2017 | Read review
“Make sure your room is high-up (4th floor) and ask specifically about the view when you check in.”
davidh864, 11 Apr 2017 | Read review
5 of 5