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SpringHill Suites Phoenix North

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#71 of 173 Hotels in Phoenix
Certificate of Excellence
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SpringHill Suites Phoenix North
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160 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Sparks, Nevada
Reviewed 1 week ago

Week long business trip in Phoenix. Hotel is centrally located, can only get to it from frontage road. Staff was excellent and several restaurants in walking distance. I suggest a room on North side and as far from freeway as possible.

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Helpful?
Thank Mark M
Setubal
Reviewed 1 week ago via mobile

Rooms a bit outdated, but very friendly staff. The breakfast is all 100% processed stuff, with self service on paper plates and plastic forks and knifes (!). I went to wholefoods supermarket for some healthy, edible alternatives. Rooms have fridge and microwave and kitchenette. Rooms are reasonably clean, but could be better attended by housekeeping. The hotel offers free popcorn...

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Helpful?
Thank SarenaSetubal
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear SarenaSetubal, Thank you for taking the time to review your stay at the SpringHill Suites Phoenix North. I'm glad that you found our staff to be friendly. However, I'm sorry that our hotel didn't completely meet your needs. Your feedback will be shared with my management team for future improvements. As you mentioned, we are looking forward to our...

Houston, Texas
Reviewed 1 week ago

The room was very quite. The room and bathroom were clean, Though I prefere disposable drinking cups in room. The breakfast was good with a nice selection. Very tricky/dangerous access from southbound Hwy 17.

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Helpful?
Thank Patrick H
huntington station, new york
Reviewed 4 weeks ago

We went to Barrett Jackson nearly every day during the week so these accommodations were especially suitable. We were close by (only about 8 minute drive to Westworld) and our 1 bedroom suite was more than adequate for our needs. The room was very clean and the bathroom and bedroom was cleaned each day to our complete satisfaction. The bed...

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Helpful?
Thank Henry S
San Diego, California
Reviewed 4 January 2017

The hotel was sold out but the staff did a great job with everything from check in to the breakfast. The room was clean and spacious. Front desk staff was very helpful. I called a few days ahead of time and he had suggestions in regards to parking and the best route to get to the stadium.

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Helpful?
Thank kathleenp2014394
Reviewed 17 November 2016 via mobile

I have had multiple stays in this property since joining a company located in Phoenix. It is a no frills location with complimentary breakfast. The staff is kind and responsive. Critical to Phoenix, the room air conditioners work well. Most of my trips/multiple days at this location have been fine. They do frequently use bleach to clean which can be...

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Helpful?
Thank Dawn T
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Dawn T, Thank you for taking the time to comment on the SpringHill Suites Phoenix North. I'm pleased to hear you enjoy our complimentary breakfast and staff. We appreciate you choosing us for your hotel and your feedback regarding the cleanliness of your rooms. I will be sure to share this with my housekeeping staff to ensure any deficiencies...

Taipei, Taiwan
Reviewed 8 November 2016 via mobile

Located near highway exit, the room is nice and clean. Good price come with complimentary breakfast which is very easy for travelers. Also very easy to get to different restaurant, grocery stores. The best part is they will welcomed all the guests by putting the name on a small board then present it at the front desk, it's a nice,...

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Helpful?
Thank Debbie C
New York City, New York
Reviewed 26 October 2016

PROS: 1) Great front desk - Springhill always hires the brightest and best to man the crucial front desk 2) Good location 3) Breakfast - eggs and oatmeal are superb CONS: 1) MAIDS TOO NOISY - This is a SEVERE problem throughout every hotel chain across America. I stay at a hotel almost every other night. The maids are not...

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Helpful?
Thank mark g
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Mark g, Thank you for taking the time to review the SpringHill Suites Phoenix North. I'm pleased to hear you enjoyed our convenient location and front desk staff. However, I apologize for the noise that made your stay less than exceptional. We appreciate your feedback as it is crucial in keeping our guests happy. I hope that we will...

Seattle, Washington
Reviewed 25 October 2016

The hotel was nice enough close to many things in central Phoenix. The price was ok the rooms are just a bit dated not the hotel's fault. I am guessing it was last updated in the nineties sometime. The service was excellent nice people.

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Thank publiussulla
Grand Rapids, Michigan
Reviewed 20 October 2016

Springhill Suites provides large rooms that give you some room to breath and move. However, this particular location missed some important details that other locations in this chain have gotten right. For example, the bathroom sink drain had a foul odor coming from it. The maids were rather stingy with supplies -- refilling a soap every 2 days even if...

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Helpful?
Thank Steve V
TMIHospitality1, Manager at SpringHill Suites Phoenix North, responded to this review

Dear Steve V, Thank you for your review of the SpringHill Suites Phoenix North. I'm glad you enjoyed our spacious suites. However, I apologize that our complimentary breakfast was less than exceptional, as well as for the odor you experienced. I have shared your comments with my team to ensure that these problems are corrected. I hope that we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel in North Phoenix, AZ is located off of I-17 near the Metrocenter Mall and the Black Canyon Conference Center. Many North Phoenix restaurants are within walking distance of the all-suites Marriott hotel. The hotel is minutes from the University of Phoenix Stadium and Gila River Arena. Also a short and convenient drive is downtown Phoenix along with Chase Field and US Airways Center. ... more   less 

Additional Information about SpringHill Suites Phoenix North

Address: 9425 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 5,309 - ₹ 17,273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix North 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix North staff and other travellers.
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Questions? Get answers from SpringHill Suites Phoenix North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest room as far east as possible.”
 of 5 bubbles N9797QVmarkm, 13 Feb 2017 | Read review
“My quite room was high floor near end of hall.”
 of 5 bubbles patrickh716, 9 Feb 2017 | Read review
“Some rooms face the freeway. Ask for a room that faces the opposite direction.”
 of 5 bubbles kathleenp2014394, 4 Jan 2017 | Read review
“get a room on the backside of the hotel not facing the freeway if possible”
 of 5 bubbles publiussulla, 25 Oct 2016 | Read review
“If you want a quieter room, request one on the West end -- away from the freeway. A lower level may also be quieter.”
 of 5 bubbles B1246VUnancyt, 28 Sep 2016 | Read review
5 of 5