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Red Roof PLUS+ Phoenix West

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259 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Phoenix West
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Showing 248: English reviews
Durango, Colorado
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 April 2015

Only stayed here one night but it was easy to find (1 block off freeway) and convenient to restaurants, grocery store (right across street), fast food and IHOP nearby. The staff was very friendly & helpful. The Hotel and outside grounds were clean, well-lit, good parking, designated smoking areas and many bench seats around the perimeter for enjoying the outdoors.... More 

Helpful?
Thank RockinRobin55
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I couldn't be more pleased that you enjoyed your stay with us. Our hotel is very well lit which makes it easy to find both at night and day time. We do have plenty of shopping and restaurants nearby not to mention being just north or downtown Phoenix. I am very happy that you enjoyed your stay with us. More 

1 review
Reviewed 24 April 2015 via mobile

Roof roof in Phoenix az are Kim the manger an Amanda in the morning shift they are the sweetest people you come there once they will remember you after that I have had to go there several times for my truck being in the shop they are always are more then accommodatin had an ac problem they sent the maintance... More 

Helpful?
Thank Fallenangel7932
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We are so very pleased that you have found our hotel and will call it home when you are in Phoenix! Kim and Amanda are awesome, I agree. I am happy to hear that my team Jordan (maintenance man) included were able to get your A/C going that is very important here in Phoenix. Our beds to deliver a wonderful... More 

Level Contributor
5 reviews
Reviewed 22 April 2015

Best service in a long, long time from any hotel we've used! I sometimes have allergic reactions to the most simple things and this time, it was their room deodorizer spray in the room they gave us. I notified Amanda, the desk clerk on duty, I needed a solution or I'd have to go somewhere else, and within minutes, she... More 

Helpful?
Thank damadtech1
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

WOW, thank you so much for the great and detailed review of our property. I am very pleased that both Amanda and Kim were able to turn your stay around into a very pleasurable one. Both Amanda and Kim work very hard to make sure every guest has the best stay possible. I am so happy Kim was able to... More 

Level Contributor
5 reviews
Reviewed 18 April 2015 via mobile

I'm a traveler, I visit hotels across the country, Dallas, Shari and the management here are very friendly and helpful. Three rates and rooms are the best value. Visit for yourself. You will come back. Comfort. Close to the I-10. Thanks, I'll be back.

Helpful?
Thank Paige C
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We are so very happy that we exceeded your expectations. We do enjoying giving our guest a clean room at an affordable rate. I hope you were able to enjoy our heated pool during your stay. I really appreciate you taking the time to review our property for all the other travelers out there. We hope you will stay with... More 

1 review
Reviewed 17 April 2015

I picked Red Roof Inn because of it's appearance. It was the cleanest and nicest hotel in the area. I arrived on 4-7-15 and planned on staying 2 night's. Well one thing led to another, and I ended up extending my stay until 4-16-15. From day one, the whole staff made me feel welcome and comfortable. Cindy, Shari, Dallas, Amanda,... More 

Helpful?
Thank Edward G
bobbishaw, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you, for taking the time out to write a review for the staff and I. I have shared this response with my staff and they wanted to thank you as well. Glad to see our hard work is noticed. We strive to make our guests comfortable with their stay at Red Roof Inn. We are looking forward to seeing... More 

Saint Thomas, Canada
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 April 2015

Wow this place looks ok from the outside but it is very filthy in the rooms. We ended up getting our room free when I showed the manager the photos I took of the room. We are done trying to stay at Red Roof Inn's as we get burned every time.

Helpful?
Thank freshie2014
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I am extremely sorry for the issues you encountered during your stay. As you can see from the other reviews of our property this is not normal for us and I am sincerely sorry. I would like to invite you back to the property the next time you are in our area so we can serve you better and show... More 

Chicago, Illinois
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2015

We stayed here twice last month and both times it was great. Our room was clean and recently remodeled. Front Desk was great. No problem with noise. Bathroom was clean. No complaints, will be staying here again next year during Spring Training. The neighborhood surrounding the hotel is not the best, but the hotel does have someone patrolling the parking... More 

Helpful?
Thank gosox35805
bobbishaw, Manager at Red Roof PLUS+ Phoenix West, responded to this review

Thank you for taking time to write a really nice review to let everyone know about your stay at our property. My staff strive to make the hotel friendly, clean, and comfortable for our guests. We appreciate your staying with us every year and look forward to seeing you next year. More 

Auburn, Washington, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2015

nice hotel, price was right, no refrigerator or micro wave -- must have them at the higher prices, pool not so great!!,, easy fast food restaurants , and some good local food,, great gas prices!!! not very far off freeway!!!

Helpful?
Thank Ron L
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

I appreciate you reviewing our property for the other travelers out there. Yes we do have micro-fridges in some of our rooms they are just a slightly more but they also have irons and boards, coffee makers and blow dryers. We are in a great area and are easy to get to. I am very happy you enjoyed your stay. More 

Denver, Colorado
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 March 2015 via mobile

my biggest complaint was that the rooms although are all "smoke free " now, have definitely been smoked in a lot at one point and was adverse to my health even though I don't have any allergies or anything. no amenities at all.Pay a little more and go to the red lion hotel. In Scottsdale.

Helpful?
Thank evwind
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

We appreciate you staying with us and taking the time to review our property. Yes, we are 100% non smoking and I am very sorry that someone smoked in the room you were in. We do find this occasionally but those rooms are always put out of order and completely cleaned. We are an economy hotel so our amenities our... More 

Tustin, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2015 via mobile

We stayed for two nights while visiting a sick relative. Two of our family members just drive in from Missouri were exhausted and their reservation was at another motel which they found to be very substandard. When my husband and I checked in we found that Cindy at the front desk was friendly and efficient. We thought our room was... More 

Helpful?
Thank valkariee
bobbishaw, General Manager at Red Roof PLUS+ Phoenix West, responded to this review

Well I am very happy to hear you made it through our black out! It does not happen very often and we were just thankful it did not happen in the heat of our summer. Thank you so very much for your review and the awesome review of Cindy. I was pleased to hear she made you feel at home... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. Red Roof PLUS+ Phoenix West is a pet friendly, family friendly hotel. This hotel is close to Maryvale Sports Park and the Arizona State Fairgrounds on I-10. The Red Roof PLUS+ Phoenix West is also close to Phoenix Sky Harbor International Airport (PHX), Chase Field, Talking Stick Resort Arena, University of Phoenix Stadium and Gila River Arena. This hotel is also conveniently located near the Phoenix Convention Center, AK-Chin Pavilion and NASCAR's Phoenix International Raceway (PIR) and just 20 minutes from University of Phoenix Stadium, home of Super Bowl XLIX. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature new, comfy Rest Suite beds by Serta, new high-end bedding, new flooring, and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Red Roof PLUS+ Phoenix West offers free WiFi in all rooms, an outdoor pool (open 9am to 9pm), suites, interior corridors, and an elevator. All rooms offer "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. While microwave & refrigerator, hair dryer, iron & ironing boar and in-room coffee is available in Superior King Rooms and Suites. Enjoy complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof PLUS+ Phoenix West

Address: 5215 W Willetta St, Phoenix, AZ 85043-1751
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 3,967 - ₹ 9,917 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Phoenix West 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Red Roof Inn Phoenix West Hotel Phoenix
Phoenix Red Roof Inn
Hotel Style:
#7 Best Value Hotel in Phoenix
#69 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Phoenix West staff and other travellers.
9 questions
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Green Bay, Wisconsin
1 month ago
4 months ago
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Phoenix, Arizona
7 months ago

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Questions? Get answers from Red Roof PLUS+ Phoenix West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a premium room”
 of 5 bubbles timk310, 7 Oct 2016 | Read review
“Rooms facing North are quiet, always book in advance.”
 of 5 bubbles 409Hector, 30 May 2016 | Read review
“review the room in person”
 of 5 bubbles 234zeeb, 27 Mar 2016 | Read review
“we liked the 4th floor looking north”
  • looking down at wife
  • 4th floor
  • view from room
  • view from room
  • view from our 4th floor room march 2016
 of 5 bubbles jupekl2013, 14 Mar 2016 | Read review
“Ask for top floors”
 of 5 bubbles 180latonyad, 7 Mar 2016 | Read review
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