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Embassy Suites by Hilton Phoenix-Scottsdale

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#16 of 173 Hotels in Phoenix
Certificate of Excellence
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Embassy Suites by Hilton Phoenix-Scottsdale
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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Phoenix-Scottsdale
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Showing 1,107: English reviews
SFO
Reviewed 24 March 2016

If you like staying in a jail, have fun. You can't even buy something from a vending machine unless you go to the lobby. You have to use your keycard to get ice! Have heavy bags, tough luck. Breakfast service is basically inedible. They should offer a reduced rate for those who don't want the lousy breakfast or pathetic happy...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank wmsauro
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning, We thank you for taking the time to share your concerns regarding your stay. We know you have many choices when it comes to hotel selections. We take your comments seriously knowing our goal is to ensure every guest experience is a positive one. We will take your feedback and build on it to create a better experience...

Phoenix, Arizona, Usa
Reviewed 23 March 2016

My daughters wedding was held at the embassy suites this past saturday March 19th and the overall experience was A-1, the staff was excellent as the food and the wedding team they put together to help us

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Helpful?
Thank PatrickD251
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning Patrick, Thank you for the positive comments concerning your daughter's wedding at the Embassy Suites Phoenix- Scottsdale. I will share your feedback with our associates, they always appreciate knowing that exceeded your expectations. When your travel plans return you to the area when look forward to being your host. Safe Travels & Thanks from the entire staff!

Los Angeles, California
Reviewed 23 March 2016

This Embassy Suites was perfect for a family. The room was comfortable, the pool area was clean and inviting and the breakfast exceeded all expectations. The staff was welcoming and were available to answer any questions about the area. And the proximity to highways and shopping was very useful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Arlene E
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning Arlene, We appreciate you taking the time to share the positive feedback regarding your stay at the Embassy Suites Phoenix - Scottsdale. We share all your comments with our associates to ensure they know their efforts made a difference during your stay. We know you have many choices when traveling, and thank you for selecting us. We look...

Reviewed 22 March 2016 via mobile

I understand that hotels need to undergo renovations and updates- but this is the 3rd year in a row that our stay during peak season spring break has been interrupted by construction here. Can't they wait until Summer when the grounds are not sold out? Very disrespectful and not an enjoyable experience. Clearly this renovation was not thought through. If...

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Helpful?
Thank Lindsay G
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning Thank you for taking the time to share your thoughts. We apologize for the inconvenience during your stay. This was a short four day project, which are always difficult to schedule. We mean no disrespect, when under going improvements. We wish to see you back in the future and hope your travels are safe!

Reviewed 21 March 2016

This hotel is much nicer than most Embassy Suites. The rooms are very large and comfortable. The hotel itself is on a golf course with an outdoor pool and spa. There are many restaurants and shopping near by. It is a bit far from Scottsdale and Phoenix. We were attending Spring Training Games and spent more time in the car...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank leselee
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning, Thank you for taking the time and sharing your experience while a guest here at the Embassy Suites Phoenix- Scottsdale. The staff is always excited to know our guest's enjoyed their stay. Traffic can be tricky during the spring season training camps. We look forward to you returning to the area in the future, and allowing us the...

Rochester, United States
Reviewed 21 March 2016

Very nice hotel, clean and courteous. The breakfast is great and the evening reception is a nice perk, for those who are so inclined. The Pool area if very relaxing as is the fire pit that warms the cold desert nights. The attached golf course is also spectacular.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael E
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Morning Michael, The team at the Embassy Suites Phoenix - Scottsdale appreciate you taking the time to share your feedback. We never take positive comments for granted and will continue to work to earn your business. We hope that if your plans bring you back to the area we are your host. Safe Travels!

Columbia, MO
Reviewed 19 March 2016

The best thing about this hotel was the wonderful view of the golf course and the pool from my balcony. The room was large and comfortable. The breakfast was good. Nice facilities - the pool and spa were especially nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sctrojanmo
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon, Thank you for taking the time to share your comments concerning your stay at the Embassy Suites Phoenix - Scottsdale. We are delighted that you enjoyed your stay and appreciated the vistas. We look forward to you returning to the hotel in your future travels. We are updating the lobby this week and look forward to renovating our...

Hartland
Reviewed 18 March 2016

Spent 9 days at this hotel this month (this was our 10th year back). Upon check in, Loren, on of the bartenders noticed us and came over to welcome us back. Later that day, Pat, who is a hostess at breakfast and also fills in at waitress also noticed us later in the day and came over to also welcome...

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Helpful?
Thank JoeHartland
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Joe, We appreciate you taking the time and sharing your comments concerning the staff. I know they will be thrilled that they helped make your stay enjoyable. The team here at the Embassy Suites Phoenix knows you have many choices when it comes to your travel accommodations, and thanks you for allowing us to serve you. Safe Travels!

Saginaw, United States
Reviewed 17 March 2016

Great view and nice location but furnishings and decor extremely worn & shabby. Desperately needs updating. Drab color palette. Spacious rooms. Sliding door on balcony did not open properly, was stuck. Need more elevators for that many rooms & floors. walls thin, need soundproofing added.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Wayne B
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Wayne, Thank you for taking the time to share your concerns regarding your recent stay. We take all feed back very seriously. We are currently updating our lobby and bar areas this week. In the next month we plan on going into the guest suites and open up the floor plans when the new 55" TVs are mounted...

Ceres, United States
Reviewed 17 March 2016

Great family hotel with everything you need nearby! Many good restaurants, banks, gas stations and car wash within close proximity of this hotel. There is a public golf course next door and is actually within walking distance of the hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Edward A
John M, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review

Good Afternoon Edward, Thank you for taking the time to share you comments concerning the Embassy Suites Phoenix - Scottsdale. We truly appreciate your kind words, and hope to see you back with us in the near future. Renovations are to lobby and bar are taking place this week, and plan on have the guest rooms in the near future....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 

Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Region: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Price Range: ₹ 11,391 - ₹ 24,487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Expedia, Hotwire, Cancelon, HotelsforEveryone, Priceline, Hotels.com, Travelocity and getaroom.com so you can book your Embassy Suites by Hilton Phoenix-Scottsdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and other travellers.
23 questions
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Questions? Get answers from Embassy Suites by Hilton Phoenix-Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better...and golf course view is a must.”
 of 5 bubbles Adventure1966, 10 Jan 2017 | Read review
“Golf course view is nice.”
 of 5 bubbles Gaylewalker00, 27 Dec 2016 | Read review
“Pick even number room for a view of the golf course. The 6th floor is the top”
 of 5 bubbles GeeNC, 20 Dec 2016 | Read review
“Ask for a quiet room, away from the lobby, overlooking the golf course for a very relaxing stay.”
 of 5 bubbles LarryR321, 15 Nov 2016 | Read review
“Room facing the Golf course but not near pool would be quiet”
 of 5 bubbles NhLunchlady, 26 Oct 2016 | Read review
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