Embassy Suites by Hilton Phoenix Scottsdale
Embassy Suites by Hilton Phoenix Scottsdale
4415 E. Paradise Village Pkwy South, Phoenix, AZ 85032
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Avg. ₹28,256 /night, 3/17 - 3/18
₹35,124
per night
₹25,865
per night
₹16,606
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#18 of 182 hotels in Phoenix
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Rediscover the recently renovated suites at Embassy Suites by Hilton Phoenix - Scottsdale. Located 15 miles from Phoenix Sky Harbor International Airport, the Embassy Suites by Hilton Phoenix Scottsdale features 270 two-bedroom suites with a separate living room area with sleeper sofa, 55- and 49-inch HDTVs, private walk-out balcony or patio, in-room safes, and wet bar with microwave, coffeemaker and a mini-fridge. Whether you're traveling for business, recreation, or fun with the family, our all-suite property has everything you need. Take in the gorgeous views of Stonecreek Golf Club or Camelback Mountain. Greet the morning with our complimentary cooked-to-order breakfast. Sip drinks poolside, break a sweat in our 24HR fitness center, or savor locally inspired cuisine at Tatum's lounge or restaurant. Wind down for the day or gear up for the night with our complimentary evening reception.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
Bottled water
Iron
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Mountain View
Languages Spoken
English, Spanish
Location
4415 E. Paradise Village Pkwy South, Phoenix, AZ 85032
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Phoenix Sky Harbor International Airport
18 km•
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Phoenix-Mesa Gateway Airport
43.6 km•
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Car Hire
62 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 1,086
- 503
- 196
- 78
- 47
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Detailed Reviews
Hotel's Favourite
The property is lovely. The staff is incredibly friendly and responsive. The breakfasts are fabulous, the Happy Hour drinks and snacks are super. The chefs, bar tenders and clean up staff are wonderful. We also really liked that the breakfast cleaning crew were mostly special needs folks, it was fabulous that the hotel gives these amazing people a chance to shine. It was uplifting to chat with them every day. It's a great location. Our meeting places were across town, but we would rather stay here and drive instead of staying at another property or brand in the Phoenix area.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 5 Jun 2023
Hello. Thank you for your kind words and positive feedback about your stay at Embassy Suites by Hilton Phoenix Scottsdale. We're delighted to hear that you found our property lovely, our staff friendly and responsive, and enjoyed our fabulous breakfasts and Happy Hour offerings. We appreciate your recognition of our diverse team, including our special needs staff members. We're glad our location worked well for your needs. We look forward to welcoming you back for another exceptional stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a very pleasant week there although maybe a bit on the expensive side. Room was very clean when we started and lack of daily house cleaning was not a problem - we were told to just put our used towels outside the door and usually they were picked up in a short time. On the way back in from our activities we just stopped at the front desk for fresh towels. They also offered to deliver clean towels to the room. Breakfast was very good but it was exactly the same every day but enough variety not to get real boring. Sometimes kind of busy but you can use the tables in the bar area and on warm days you can eat outside. Nice walking trail goes right past the hotel if you want some exercise. Evening social hour was always busy and loud so we decided to just get drinks and take to our room. Large parking lot and we never had a problem finding a spot near the entrance but there is an extra charge for parking.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 20 Mar 2023
Hello. We appreciate the fantastic review and are glad you enjoyed your stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome 6 night experience at this Embassy Suites! I rarely give a 5 star rating, because no place is usually perfect. But, the friendly, hard working staff, accommodations, cleanliness, breakfast/evening reception, restaurant, pool, amenities were so good that this earned a 5 star. The golf course was being worked on while we were there, so the condition of the course was not great. But, the fact that they were trying to remedy this is a plus and shows that this property takes pride in being the best it can be. We were also impressed that this property employs people with disabilities who are professional, friendly, and do a great job during the breakfast. We value hotels who employ people with disabilities because it demonstrates compassion and a willingness to support ALL people in their communities. Thank you to everyone who made this experience so nice. Special thanks to the manager, Cameron, who provided some extra help with our reservation.
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Date of stay: May 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Owner at Embassy Suites by Hilton Phoenix Scottsdale
Responded 28 May 2024
Hello. Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your 6-night stay and that our staff, accommodations, cleanliness, and amenities exceeded your expectations. Your recognition of our efforts to maintain high standards, even with ongoing improvements is greatly appreciated. We're proud to have a diverse and inclusive team, who contribute to our exceptional guest experience. We'll be sure to pass on your compliments to Cameron and the rest of our team. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 8 nights. The evening reception/happy hour snacks/food was the same every night, chips and thin soupy salsa, Chex mix and either cheese nips crackers or goldfish crackers. The Hilton family can afford better. There is no housekeeping until the 5th day, which we did not receive but was supposed to be automatic due to the length of our stay. We were not told this when we checked in. I found out after the fact.
It’s ridiculous that there is a nightly parking fee. Being a Hilton reward’s member doesn’t help. Our room with tax and fees was approx. $300 a night so skimping on housekeeping, having to empty your own trash and replenish items yourself down at the front desk is not okay when I’m spending that much on a room. It really cemented for me sticking with VRBO or AIRBNB. When I stay in a hotel on vacation, it’s a treat to have housekeeping which guests pay for, my bill wasn’t lowered for the loss of housekeeping.
The hotel is dated, the hallway carpet is pretty worn and dirty. The website states there is a newspaper under amenities, there is not. The hallway air vents on the floor we were on has black mold, same on the 4th floor where I went to do laundry. As others also stated, the wi-fi is awful. Extremely slow and often difficult to connect to. When the heat turned on, it was loud. It’s on the ceiling so the rattling noise carried.
I think we’re done staying at Hilton hotels, including Embassy Suites. It’s obvious the Hilton Corporation doesn’t care. The exact cut and paste response to negative comments doesn’t help your brand.
It’s ridiculous that there is a nightly parking fee. Being a Hilton reward’s member doesn’t help. Our room with tax and fees was approx. $300 a night so skimping on housekeeping, having to empty your own trash and replenish items yourself down at the front desk is not okay when I’m spending that much on a room. It really cemented for me sticking with VRBO or AIRBNB. When I stay in a hotel on vacation, it’s a treat to have housekeeping which guests pay for, my bill wasn’t lowered for the loss of housekeeping.
The hotel is dated, the hallway carpet is pretty worn and dirty. The website states there is a newspaper under amenities, there is not. The hallway air vents on the floor we were on has black mold, same on the 4th floor where I went to do laundry. As others also stated, the wi-fi is awful. Extremely slow and often difficult to connect to. When the heat turned on, it was loud. It’s on the ceiling so the rattling noise carried.
I think we’re done staying at Hilton hotels, including Embassy Suites. It’s obvious the Hilton Corporation doesn’t care. The exact cut and paste response to negative comments doesn’t help your brand.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 31 Jan 2023
Hello. Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Please know that your feedback is important to us, and we have sent this to our Executive Team to help guide decisions that are made to improve our hotel. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice and clean. The staff are friendly and want to help you. However if you arrive early and your room is ready they charge you a few to check in. For example I was there at 12:00 and my room was ready but wouldn’t let me check in before 1:00 unless I wanted to pay a $25.00 fee. The breakfast was great, they had everything you wanted, except cut up fruit bowl and skim milk. There is also no shuttle bus so unless you rent a car you are going to be paying a lot in Uber fees. The pool area is nice but the golf course is not part of the hotel. There is a walking path that is behind the pool area, it’s safe walk but walk early in the morning when it’s not too hot.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: There is no airport shuttle or a shuttle to transport passengers to downtown Phoenix or into...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 21 Aug 2023
Hello. Thank you for sharing your experience at the Embassy Suites Phoenix Scottsdale. We're glad you found our hotel clean and staff friendly. We apologize for the inconvenience of the early check-in fee and will consider your feedback on our breakfast selection. We value your insights and hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite a sticker in the room stating that you could simply request the room be serviced they only provide that on the fifth day. So for a four night stay we were expected to take out our own trash and make our own bed and request the items that are normally simply replenished during a normal stay. On Hiltons website its states "most" hotels offer some sort of servicing to the rooms so beware that some of their hotels are a hard NO and if you are staying for a few nights and you want to know if a hotel you are booking offers service you are expected to call. There is absolutely no reason at this time that on a four night stay Hilton will not offer rooms serviced!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 18 Oct 2022
Hello. Thank you for taking the time to share your experience about your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had stayed at this property before and had a lovely suite with a view of the golf course and mountains. So, for our anniversary I booked an "upgraded" suite with a view of the mountains. When we arrived, the room had a view of the front parking lot, the mall and distant mountain views. When I called the front desk I was assured that this was indeed a "mountain view" room. The shower in the room would not work as the pull up nob was frozen (stuck). My husband decided to take a bath and seriously injured himself getting in and out of the tub. I waited and took a shower after the maintenance staff fixed the shower, the same day it was reported. Breakfast was ok. The first day we opted for the buffet since the "made to order" breakfast line was VERY long (the hotel was hosting a convention and was very busy). The second morning we waited to made to order omelettes and got pretty crispy eggs (fire was very high and he seemed to be burning a number of them). The dining room staff was very attentive to restocking items that were running out as well as cleaning tables as people finished eating. It seemed like being a Hilton Honors guest did not make our visit "special", the only thing we got for that was free wifi and some bottled water AFTER I asked for it. We won't be going back to this property.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Ask for golf course view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Shelstead, General Manager at Embassy Suites by Hilton Phoenix Scottsdale
Responded 31 Oct 2021
We appreciate your review and I am sorry for the troubles that your encountered. We have addressed the issues with the team. As far as an upgrade, you did receive exactly what you had booked. All of our Mountain View Rooms do overlook the parking lot. The next tier is our Premium rooms which are the Golf Course/Mountain View Rooms. These are more than likely the rooms that you intended to book for. Thank you and again and hopefully you will give us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In a nutshell, our requested room wasn't available upon arrival (after 3) so we took a room facing the parking lot - not the view I prefer. Our smoke alarm went off 3x one night starting at 3:30 am. A new battery didn't fix it so it was removed until the day shift could come to fix or replace it. The drain in our tub was very slow. We couldn't sit on patio at night due to bats nesting in a crack near the outdoor ceiling or the bats perched on the walls. They were entertaining to watch though. What I thought might be mouse droppings on the patio was most likely from the bats since it was located under them. And a heads up to those being covid careful; though we received a handout upon arrival that stated masks were suggested, especially if unvaccinated, and would be worn by employees, very few staff members wore a mask, not even the breakfast cook. Only a handful of travelers wore them. Gloves and styrofoam containers were handed out for the breakfast buffet items. Happy Hour appeared crowded with no social distancing observed. (We were visiting a newborn so tried to be a bit more cautious of germs.) You now pay ~$10 a night to park with a tag hung on your rear view mirror. The pool had an empty plastic bottle floating in it and the water was a bit cloudy though we did see a lot of people in it later that evening so it could have been sunscreen.
Upon arrival the rooms are marked as covid cleaned. The front desk has always been friendly and greet you when coming and going. The room was clean and the bed and pillows are comfy. The tv remotes are cleaned and placed in plastic bags. There were six packets of sanitizing wipes in the room too.
Note: We only reported the smoke alarm going off to the front desk, not the other items listed since we literally only slept there. The smoke alarm was fixed during the day.
Upon arrival the rooms are marked as covid cleaned. The front desk has always been friendly and greet you when coming and going. The room was clean and the bed and pillows are comfy. The tv remotes are cleaned and placed in plastic bags. There were six packets of sanitizing wipes in the room too.
Note: We only reported the smoke alarm going off to the front desk, not the other items listed since we literally only slept there. The smoke alarm was fixed during the day.
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Date of stay: June 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Shelstead, General Manager at Embassy Suites by Hilton Phoenix Scottsdale
Responded 7 Aug 2021
hank you for taking the time to share some feedback in regards to your stay. We are sorry that your stay was hindered by our inability to deliver what you had booked. We will share your comments with the appropriate team to see what can be done to prevent this from occurring again. We thank you for the opportunity and once again our apologies for the stay that was not what you had expected.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1.Dirty toothpaste lined glass in our room. I took it to the desk, and he apologized.
2.Torn (3 rings) shower curtain-asked to have it replaced. Had to ask again the next day.
3. Knob to change tub to shower water was almost impossible to adjust.
4. Fridge froze all food inside. We turned it to the warmest position-still froze everything
5. Incorrect billing of $98 on one of the nights for parking instead of $9. (Fixed at the desk upon my request)
6. Charged for sundry-did not use. Had to ask for credit
7. Only one cook for breakfast? In a hotel this size???
8. Congested eating area, I suggested trays to reduce the traffic
9. Managers Reception: three little trays of snacks. Again....in a hotel this size???
I love Embassy Suites, but this one dropped the ball. I would advise everyone of getting a printout before leaving and checking over your bill for errors.
2.Torn (3 rings) shower curtain-asked to have it replaced. Had to ask again the next day.
3. Knob to change tub to shower water was almost impossible to adjust.
4. Fridge froze all food inside. We turned it to the warmest position-still froze everything
5. Incorrect billing of $98 on one of the nights for parking instead of $9. (Fixed at the desk upon my request)
6. Charged for sundry-did not use. Had to ask for credit
7. Only one cook for breakfast? In a hotel this size???
8. Congested eating area, I suggested trays to reduce the traffic
9. Managers Reception: three little trays of snacks. Again....in a hotel this size???
I love Embassy Suites, but this one dropped the ball. I would advise everyone of getting a printout before leaving and checking over your bill for errors.
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Date of stay: February 2023
Value
Rooms
Service
Room Tip: Do not get a room right over the driving range, although the view was wonderful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 24 Feb 2023
Hello. Thank you for taking the time to give us your honest feedback. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As Embassy Suites go, this is a nice one with a good (& crowded) breakfast, a suite with a coach bed sharing one bath, a limited kitchenette (fine for short stays but not good for longer stays) and relatively quiet. They do charge ($9/night) for parking in suburban Phoenix (basically a hidden charge until you get there). Location is on a golf course (xlnt for golfers) but located amongst chain restaurants unless you want to drive 15 minutes.
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Date of stay: March 2023
Value
Rooms
Service
Room Tip: highest room possible facing golf course, if possible.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jasmine Marquardt, Marketing at Embassy Suites by Hilton Phoenix Scottsdale
Responded 7 Mar 2023
Hello. We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes, there are walking trails all around the hotel, and they have signs to guide you.
There are some restaurants that are in walking distance. Uber is also a great option for getting around town!
We do charge for parking of $9.00 a night. We started charging in January 2020 with it being fully enforced in 2021. Instead of charging a resort fee like other hotels in the area, we are just doing parking.
Uber
Just google Uber Sky Harbor and it gives good instructions on how to use it. The App is fantastic ( This app won't let me paste the link ).
I’d say the last of the sun is at around 6 pm .
…
"Stay at the Paradise Valley Parkway location, not the one on Scottsdale Road. The Paradise Valley location has much nicer and quietersetting"Read full review
"Breakfast line can be long but there’s always lots of other things to eat and if the restaurant is full just take your breakfast outside"Read full review
"Ample parking but there is a fee. Local shops within walking distance. Loads of restaurants nearby. Great central location. And close to 51."Read full review
"The golf course/swimming pool side has the better view,..however light sleepers may want a room facing the parking lot."Read full review
…
PRICE RANGE
₹11,389 - ₹29,038 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites phoenix-scottsdale hotel phoenix, embassy suites scottsdale, phoenix embassy suites
LOCATION
United StatesArizonaCentral ArizonaPhoenixParadise Valley
NUMBER OF ROOMS
270
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Embassy Suites by Hilton Phoenix Scottsdale
Which popular attractions are close to Embassy Suites by Hilton Phoenix Scottsdale?
Nearby attractions include Bath & Body Works (0.5 km), Theatre Artists Studio (0.9 km), and T.J.Maxx (0.3 km).
What are some of the property amenities at Embassy Suites by Hilton Phoenix Scottsdale?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton Phoenix Scottsdale?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Phoenix Scottsdale?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Phoenix Scottsdale?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Phoenix Scottsdale?
Conveniently located restaurants include Oink Cafe, Picazzo's Healthy Italian Kitchen, and Oregano's.
Are there opportunities to exercise at Embassy Suites by Hilton Phoenix Scottsdale?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Phoenix Scottsdale?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Phoenix Scottsdale?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Phoenix Scottsdale offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Phoenix Scottsdale?
The staff speaks multiple languages, including English and Spanish.