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SpringHill Suites Phoenix Downtown

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#43 of 173 Hotels in Phoenix
Certificate of Excellence
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SpringHill Suites Phoenix Downtown
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279 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Perth, Australia
Level Contributor
194 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 6 days ago NEW

I came to Phoenix without much idea of what to do there but after a cold few weeks in Canada I just wanted a bit of sun. "If I find out there's nothing to do in Phoenix I'll just work on my tan around the pool" I thought. Unfortunately, the pool is built in such a location that the hotel... More 

Helpful?
Thank Steve M
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am sorry to see you were not able to enjoy our pool area. Thank you again and we look forward to your future return. More 

Ames, Iowa
Level Contributor
89 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago

The place was pretty good, better than average but room not all that big, no nice views, plenty of trash nearby, and slightly high for what you get. I slept through breakfast, oops, bummer, I think it is free and if I recall the brand has a pretty fair breakfast. parking was free. worth a try if it is a... More 

Helpful?
Thank chuck29355
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay. We look forward to serving you again in the future. More 

Thunder Bay, Canada
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

Check in was quick and friendly, the room was very clean and spacious. Continental breakfast was adequate. Staff were all extremely friendly. One thing we particularly liked was free airport Shuttle that when not shuttling to the airport would take you anywhere downtown. We found this very convenient. We did not like there was no room safe. Pool area was... More 

Helpful?
Thank Sydney F
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see you found our staff to be friendly, enjoyed the continental breakfast, and the hotels airport shuttle. During a future return please visit the front desk to use one for the lock boxes provided to our guest. Thank you for taking the time to do the survey... More 

Dayton, Ohio
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago via mobile

I was pleased with the Hotel staff and the room was very nice. I had dinner a couple of blocks away. It was easy access to the airport and to other local areas (Scottsdale). I would certainly stay here again for business travel.

Helpful?
Thank ReginaD
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. We are so pleased to see you enjoyed your stay. Thank you again and we look forward to serving you in the future. More 

Kansas City, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

I stayed here 2 nights. Excellent reception and breakfast in the morning was great. Especially loved the waffles. Only problem I had was my bathroom got locked from the inside, and I had to call to have this problem fixed, which really was not much trouble.

Helpful?
Thank Navya R
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for choosing SpringHill Suites to accomedate your lodging needs while visiting Phoenix. We are happy to see you enjoyed your stay. Thank you again and we look forward to your future return. More 

Laval, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2016

I travel quite a bit for business and stay at different hotels. I have been to Phoenix many times and this was the first time at the SHS. The front desk is so helpful with everything you need. Always happy to see you and ask if they can do something to make you more comfortable. The rooms are spacious and... More 

Helpful?
Thank Laval2969
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for taking the time to write a review about your stay. We are so pleased to see you enjoyed your encounter with our staff. Thank you again and we look forward to your future return. More 

Raleigh, North Carolina
Level Contributor
89 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 18 October 2016 via mobile

My first experience at the hotel was with the front desk. Very professional and personable. Everyone that I encountered. My room was clean and comfortable and housekeeping serviced my room as requested. Thank you! For the maintenance dept... in room 509 there is a steady water drop from the shower tub spout if you want to get that taken care... More 

Helpful?
Thank Carolinablue26
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. We are so happy to see you enjoyed your encounters with our staff and that you found our rooms comfortable. Also, thank you for your comments about the drip in the room! Thank you again. More 

Longmont, Colorado
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016 via mobile

The property was centrally located downtown with good self parking. The breakfast had a very good selection with fresh fruit, gluten free muffins, oatmeal bar and the other usuals. The staff was also friendly. The room was okay. A little dated but fine. The bed needs to be replaced. The springs crunched and it sagged everywhere. It is well past... More 

Helpful?
1 Thank Just-a-travelin-girl
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. We hope in the future you will give us another opportunity to serve you again and allow us to improve your experience. More 

Brisbane, Australia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 October 2016 via mobile

This has to be one of the best hotels I've ever stayed at! It's a combination of all the little things this hotel provides that makes it so great! Firstly the interior is so bright and refreshing, very modern! Nothing worse than being met with a dull, worn, outdated look! The placement of the reception and breakfast room is ideal!... More 

Helpful?
Thank Travelling_Triple_A
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay. We are so pleased to see you enjoyed you visit at our hotel. Thank you again for your kind review and we look forward to your future return. More 

Leeds, England, United Kingdom
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 September 2016

stayed here overnight; our room was well equipped and generously spaced. It is relatively new and has generous on site parking; It is extremely well priced; the only downside for us was that the high temperatures in the city |(100F+ when we were there) makes it difficult to walk the relatively small city centre

Helpful?
Thank Caroline Q
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay. We are happy to see you enjoyed you stay. Thank you again and we look forward to your future return. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Phoenix Downtown

Address: 802 E van Buren St, Phoenix, AZ 85006-3366
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 6,341 - ₹ 22,024 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Downtown 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Downtown Hotel Phoenix
Phoenix Springhill Suites
Hotel Style:
#40 Romantic Hotel in Phoenix
#42 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Downtown staff and other travellers.
5 questions
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The Lone Star State
Lake Havasu City, Arizona
7 months ago
USA
over a year ago

See all questions (5)

Questions? Get answers from SpringHill Suites Phoenix Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request a high floor.. The 6th was the highest”
 of 5 bubbles joukojr, 27 Jun 2016 | Read review
“Best scenery from the front facing rooms”
 of 5 bubbles davind408, 15 Jun 2016 | Read review
“South window faces street, has ample outdoor parking.”
 of 5 bubbles mzbousie, 17 May 2016 | Read review
“Lower levels have easier access to pool.”
 of 5 bubbles 544fabiennen, 14 May 2016 | Read review
“not near the lift”
 of 5 bubbles stubby10, 1 May 2016 | Read review
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