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SpringHill Suites Phoenix Downtown

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#39 of 173 Hotels in Phoenix
Certificate of Excellence
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SpringHill Suites Phoenix Downtown
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298 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Moorestown, New Jersey
Reviewed 5 days ago NEW

Stayed here on business, the night before my flight home. Chad at the front desk was extremely pleasant, friendly and helpful, providing great recommendations for dinner and even helping me with getting food delivered. Room was very spacious - plenty of room to eat dinner, do work, sleep, etc. Gym was adequate, no complaints. Breakfast area was very nice and...

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Helpful?
Thank Kimberly S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for the great review! We are happy to see you enjoyed your stay. I'll make sure to passed on the comment to the associate that assisted you. Thank you again and we look forward to serving you again in the future.

Windermere, Florida, United States
Reviewed 1 week ago NEWvia mobile

Had to redeem 3 free night certificates or they would have expired. This hotel is older but some features have been updated,but I would not have chosen this hotel otherwise, because it is physically shows much wear and tare. The bed was soft and water was hot with good pressure. The basic wifi was horrible, but I had a free...

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Helpful?
Thank Alan G
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. Also, thank you for your comments about the condition of the room. This will be passed to our maintenance staff. We look forward to serving you again in the future.

Cottonwood, Arizona
Reviewed 1 week ago

We stayed one night and the room was great! A little tight when opened in sofa bed, so we left it as is and put the sheets and blanket on the cushions for the 10 yr old to sleep. Pools was great and refreshing. Walking distance to the WONDERFUL Children's museum and to 2 places to eat. Another review about...

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Helpful?
Thank TERI S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us and we are happy to see you enjoyed the location of our hotel. Also, thank you for your comments about breakfast. We look forward to serving you again in the future.

Lynchburg, Virginia
Reviewed 1 week ago

This was my 2nd trip to Phoenix but the first time at this hotel. First off, I can't say enough good things about the front desk staff. I had a billing issue when I checked in and Tiffany came right to my rescue and helped get it straightened out in no time. The guys working with her were also very...

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Helpful?
Thank Andrea T
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you so much for your kind words about your stay!! I am so happy you enjoyed your room and the view from it. It was my pleasure to assist you with the billing and I hope in a future return to Phoenix you will stay with us again!

Loveland, Colorado
Reviewed 3 weeks ago

It is rare to find hotel staff so friendly and helpful. I even needed my TSA lock cut off my suitcase after it was jammed by TSA and they found a friendly maintenance man who normally does not work at this particular property and after a couple of tries I was able to get into my suitcase. The hotel which...

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Helpful?
Thank Helen K
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see our maintenance was able to help you! Thank you again and we look forward to your future return.

Reviewed 3 weeks ago

This hotel is located in easy walking distance from the convention center and many restaurants and shops. The rooms are clean with a nice décor. The hot breakfast has a wide variety of food. The front desk staff were very friendly and helpful.

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Helpful?
Thank Minnette S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for writing a review about your stay. We are happy to see you enjoyed your visit at our hotel and we look forward to your future return.

Reviewed 4 weeks ago via mobile

I stayed at this hotel for 4 nights due to a business trip. The room was clean and inviting upon arrival. The folks at the front desk were great to interact with. The only amenities I used while on my stay were the marketplace, the fitness room, the wifi, and the breakfast. The only disappointment was the breakfast. I went...

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Helpful?
Thank John S
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am so happy to see you were comfortable at our hotel. We look forward to serving you again in the future.

Minneapolis, Minnesota
Reviewed 4 weeks ago via mobile

The hotel is very clean. The staff is extremely nice, and knowledgeable of the area. The breakfast is well above average for a complimentary meal. The neighborhood has some amazing, hidden gems worth trying at least once. Location is great for sporting events, and unlike other downtown hotels, there is a shuttle available.

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Helpful?
Thank jdx509
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you so much for your kind comments about your stay. We are so pleased to see you enjoyed your visit. Thank you again and we look forward to serving you again in the future.

Tucson, Arizona
Reviewed 5 February 2017 via mobile

In town for a concert. Location is within walking distance of the venues. The staff was friendly and welcoming. My only complaint is that they took to long in replacing the coffee not every one likes decaf

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Helpful?
Thank ladyburton70
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see you enjoyed your encounters with our staff and found them to be friendly and welcoming. Thank you again and we look forward to your future return.

Welland, Canada
Reviewed 2 February 2017

excellent service and directions provided by front desk. Room was clean and spacious. Hotel had ample onsite parking. Convenient access to the highway,, yet still a nice walk to NBA and NHL stadiums. Free shuttle to and from the airport which was a nice amenity for a downtown hotel.

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Helpful?
Thank LovetoTravel J
Tiffany D, Front Office Manager at SpringHill Suites Phoenix Downtown, responded to this review

Thank you for staying with us while visiting Phoenix. I am happy to see your stay was pleasant. We look forward to your future return.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Phoenix Downtown

Address: 802 E van Buren St, Phoenix, AZ 85006-3366
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 9,085 - ₹ 25,621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Downtown 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Downtown Hotel Phoenix
Phoenix Springhill Suites
Hotel Style:
#40 Romantic Hotel in Phoenix
#42 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Downtown staff and other travellers.
5 questions
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The Lone Star State
Lake Havasu City, Arizona
11 months ago
USA
over a year ago

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Questions? Get answers from SpringHill Suites Phoenix Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a mountain view!”
 of 5 bubbles 939andreat, 10 Mar 2017 | Read review
“Ask for a mountain view. The sunsets are stunning.”
 of 5 bubbles helenk703, 1 Mar 2017 | Read review
“ask to overlook the parking lot”
 of 5 bubbles Reeny104, 17 Jan 2017 | Read review
“I don't think you can get a great view, so anything works”
 of 5 bubbles TerriK_11, 28 Dec 2016 | Read review
“Get a room away from the elevator. We could hear the elevator motors every time they went up or down.”
  • Sofa/sofa bed
 of 5 bubbles anitraap2014, 19 Dec 2016 | Read review
5 of 5