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JW Marriott Phoenix Desert Ridge Resort & Spa

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#8 of 174 Hotels in Phoenix
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,488 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,449: English reviews
Chicago, Illinois
Reviewed 3 February 2015

This is definitely much more a resort than a hotel and has outstanding location, decor, facilities, activities, restaurants, bars and staff. The decor is very elegant and modern, with a huge multi floor bar and lounge area. The rooms have fantastic views and the suites are big, luxurious, and oh so comfortable. The surrounding area is a beautiful desert landscape...

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Helpful?
Thank KFelk
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you had such a wonderful stay and were able to experience both all that our resort has to offer as well as our local neighborhood activities. We are sorry you did not have a chance to spend some quality time at Revive Spa, but that is a great...

Princeton, New Jersey
Reviewed 2 February 2015 via mobile

This Marriott is definitely worth a stay. The grounds are massive, with several pools, hot tubs, and a golf course. They also have wonderful locations for outdoor events (they hosted an incredible corporate brunch while I was there). The rooms are nice and the staff are friendly and helpful.

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Helpful?
Thank David C
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased to hear that you enjoyed your stay with us. It was a pleasure having you as our guest and we hope to have the opportunity to welcome you back in the near future.

Reviewed 2 February 2015 via mobile

Booked our marriott canyon villa week not knowing what was in sorrow formula...TPC Classic and the famous 16 Th hole. Super Bowl pro golf Classic on property and awesome celebrity watching in the lobby. Amazing

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Thank Kris S
Oceanside, California
Reviewed 1 February 2015

This hotel is a great place to stay in Phoenix for a luxurious experience. The spa was awesome. Had a private sauna and steam room, jacuzzi, pool, and gym. The hotel has several pools including an adult pool. But the best feature was the lazy river and small water slide. The rooms are very nice and clean. The hotel has...

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Helpful?
Thank Dale L
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your wonderful review. We are thrilled to hear that you had a wonderful experience during your stay with us and we look forward to welcoming you back to the resort again soon!

California
Reviewed 1 February 2015

We've stayed here five times so far. The property is beautiful, but the rooms, suites, all seem to need some upscale refinement. Although the consistency throughout is very nice, it falls short of the luxe and wow factor you expect of the resorts around Scottsdale. Never cared too much for their spa and spa services. The therapists are very lackadaisical...

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1Thank 8Xtravel
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your continued loyalty to our resort, we certainly appreciate your business. We are pleased to read that you enjoyed your time with us, especially at the Lazy River and on the Veranda. We would love to speak with you in further detail regarding your valued comments on our Revive Spa staff. At your convenience, please reach out...

Cleveland, Ohio
Reviewed 29 January 2015 via mobile

We have stayed in both the hotel and the timeshares. It can be very crowded with business people. The breakfast is amazing. We think the location seems a little far out for us. I think the hotel is just okay there seems to be many other more luxurious hotels in the area. It is a pretty good value but nothing...

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2Thank Rg G
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. While we are pleased to hear that you enjoyed the breakfast, we are disappointed that your overall feeling of the resort is not outstanding. If you would like to speak in more detail please reach out to us directly at jwdesertridgeguestservice@marriott.com.

Chicago, Illinois
Reviewed 29 January 2015

I have stayed at this resort 10 times over the last year and each time the experience degrades itself. The staff need to get refreshed on what is means to be a platinum member. Let's focus on the positives: Roys, Golf Club, Valet Service, Massive Property, the Spa, Work Out facilities Improvements: Customer Service, worn rooms, I keep coming back...

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Helpful?
1Thank Bill H
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We would like to thank you for your loyalty to both Marriott and our Resort. We certainly appreciate that you continue to return to our resort, but are extremely disappointed to hear that your guest experience does not meet your expectations each time you visit. We are pleased that you mentioned many positive areas, and would love to follow up...

Sparta, Wisconsin
Reviewed 25 January 2015

This is a beautiful resort with all of the amenities you could want. The pool area was gorgeous. Large fitness area, within walking of shopping and dinning. The hotel bar is a hip and trendy place to kick back and relax. It's always full. Numerous fire pits outside for cooler nights. I'd stay again for sure.

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2Thank 6Foot6
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for sharing your wonderful review! We are thrilled to hear that you had an exceptional experience during your recent stay with us. It was a pleasure having you as our guest and we hope to see you again soon.

Reviewed 22 January 2015 via mobile

My family of 6 had a wonderful stay here and the resort was extremely accommodating with connecting rooms. Rooms were very clean and beds were comfortable. One of my favorite features was a free self serve laundry and detergent was provided free as well. The breakfast buffet is one of our favorites... Although very expensive. Roy's is an excellent restaurant...

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1Thank PLTmom
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent stay. We appreciate you taking the time to write your review. We are thrilled to hear that your wonderful stay has led you to thinking about a future visit back to our resort. Please reach out to us directly so that we can assist in making your next stay with us...

Tonbridge, United Kingdom
Reviewed 22 January 2015

Very pleasant room and recommend the Stonegrill for decent breakfast and lunch. The golf courses are excellent...particularly the Palmer course. The outdoor seating area and pool nice. My only reason for not giving 5 stars is that the decor is a little dated and the bar closed at midnight! I didn't use the spa but was told by a colleague...

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Thank Andy H
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are happy to hear that you enjoyed your time with us and were able to spend some quality time out on our golf courses! We appreciate your comments on our decor. We are currently upgrading our furniture and decor through the public areas of the resort so hopefully you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: ₹ 15,320 - ₹ 50,871 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#1 Spa Hotel in Phoenix
#2 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room overlooking the herb garden for a quiet location.”
 of 5 bubbles CPTVSG, 19 Mar 2017 | Read review
“Request a room with a view of the pool/mountains.”
 of 5 bubbles TXGirl72, 12 Mar 2017 | Read review
“Ask for a king bed. It's the only way to go !”
 of 5 bubbles jens580, 7 Mar 2017 | Read review
“Choose a room down one of the wings away from the central atrium for a quieter experience”
 of 5 bubbles jonathanh393, 5 Mar 2017 | Read review
“I would probably ask for a room away from the loggia of the hotel. It was a little loud on the weekends.”
 of 5 bubbles 164jessicaj, 1 Mar 2017 | Read review
5 of 5