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JW Marriott Phoenix Desert Ridge Resort & Spa

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#8 of 173 Hotels in Phoenix
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,485 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,446: English reviews
Franklin, MI
Reviewed 26 February 2015

We stayed there for 3 nights and signed up for the Griffen Room package. which is like a club level amenity. I don't remember the price difference for this perk but we made the most of it. They have delicious food all day and evening in a comfortable setting and outdoor tables with a great view. We were upgraded to...

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Helpful?
1Thank DJRN
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased that you enjoy many aspects of your recent stay. Your feedback is important to us.Therefore, we have passed on your comments regarding our guestroom bathroom to our staff for review. We do hope to have the opportunity to welcome you back to the resort again soon.

london
Reviewed 24 February 2015

This is an outstanding facility. The staff are genuinely friendly and helpful. Though very busy attending to the multiple needs of their guests, the staff still happily listen to each person's peculiar requests. I was a little concerned about the "huge" cream on the top of the cinnamon rolls at breakfast one morning. A server, noticing me, quickly offered to...

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Helpful?
Thank ceebee_12
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your trip, both during business times as well as leisure time - even engaging in a duet with Gordon – we would have loved to have heard that! We hope that we have the opportunity, whether for business or pleasure (or both) to welcome you back to...

Cumming, Georgia, United States
Reviewed 24 February 2015 via mobile

The picturesque resort would have been perfect, but unfortunately the room was dusty, the shower, toilet and floor in the bathroom were dirty. Also, towels and washcloths were dingy and stiff. However, the property, restaurant and golf course were wonderful!

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Helpful?
2Thank Grace J
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. As we were pleased to hear that you enjoyed the property, our restaurants and golf course, we were extremely disappointed to hear about your guest room. Please reach out to us with your contact information at jwdesertridgeguestservice@ marriott.com so that we can speak with you in further detail about your...

Reviewed 23 February 2015

I recently stayed at JW Marriott Desert Ridge with my family. The first part was for a work conference and second part extended for vacation. The front desk accommodated our request for an upgrade to an executive suite for a fee and the room was perfect for a family of four. Our 8 year old and 5 year old boys...

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Thank FamilySta
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so thrilled to hear that you had such a wonderful experience with our family escape associates, Terry and Max, and were all able to enjoy your time spent with us. We will certainly pass your kind words on to our staff. We look forward to welcoming you and...

Reston, Virginia
Reviewed 23 February 2015 via mobile

We were here for our yearly business meeting. What a fabulous resort, the food for our meetings were actually really good, great selection. The pools are gorgeous, I went a day early so i got to relax a little before our meetings started. The most impressive thing was I lost my seeing glasses, and they couldn't find them anywhere, and...

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1Thank Dana B
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased that you enjoyed your time at your conference and had a day to relax as well – smart idea! We appreciate your comments on our staff and are so happy that they were able to find your glasses for you! We do hope, whether for business...

NYC
Reviewed 22 February 2015

I was traveling for work with colleagues and my best friend flew out to meet me. We enjoyed everything about our stay. It was relaxing and a great find. I didn't choose this location, it was where the meeting was being held, but it was an excellent choice.

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Thank KatWomanNYC
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased that you were able to turn a work trip into a bit of relaxing time with a good friend, what a great idea! We hope that whether for business or pleasure (or both) that we have the opportunity to welcome you back to our resort again...

Richfield, Ohio
Reviewed 21 February 2015 via mobile

Enjoyable relaxing time. A lot for every family member.Rooms clean and a nice size with a patio. The grounds are impeccablely maintained. Water sounds everywhere and very clean. Service is impeccable and always with a smile. Enjoyed our short 5 day stay. Thank you.

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1Thank Patricia O
MarriottDesertRidge, Social Media Specliast at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent stay. We certainly appreciate your business and are pleased to hear that you truly enjoyed your time spent with us. We hope that if your travels bring you back to Arizona, that we will have the opportunity to once again welcome you to the resort.

Wellesley, Canada
Reviewed 21 February 2015

I attended business meetings while my husband worked on his tan in the lazy river. The JW Marriott is a bit like an oasis in the desert. The hotel is quite first class, from the lobby and service to the food and bars to the hotel rooms and of course the pool! We enjoyed everything about our stay and quite...

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Thank h20andsunlovers
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your kind review. We are pleased to hear that you and your husband enjoyed your time spent with us. We do hope that if you travels bring you back to Arizona, you will give us the opportunity to welcome you both back again to the resort.

Tucson, Arizona
Reviewed 20 February 2015

Having visited the property a few times, I can truly say that this is thee spot to visit. As soon as I drive in the valet and doorman are always welcoming and truly attentive. The lobby is grand and inviting. sometimes there are little treats at the front desk which is always a nice plus. Check ins are easy and...

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Thank JGA40
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your loyalty to our resort, we certainly appreciate your business. We are thrilled to hear that you had such a wonderful time during your recent stay with us from floating around the lazy river to our outside lounge area to enjoy the live band. We look forward to once again welcoming you back to the resort in...

Reviewed 19 February 2015

My husband and I enjoyed a long weekend getaway at the resort.The room was well appointed and comfortable, although the bed was a little too firm for my back. The resort is huge - my husband arrived before me so had a chance to figure out where best to park to most easily access our room. We made sure not...

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Thank Jenni K

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: ₹ 15,369 - ₹ 51,010 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Spa Hotel in Phoenix
#1 Top resorts Hotel in Phoenix
#2 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
45 questions
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room overlooking the herb garden for a quiet location.”
 of 5 bubbles CPTVSG, 19 Mar 2017 | Read review
“Request a room with a view of the pool/mountains.”
 of 5 bubbles TXGirl72, 12 Mar 2017 | Read review
“Ask for a king bed. It's the only way to go !”
 of 5 bubbles jens580, 7 Mar 2017 | Read review
“Choose a room down one of the wings away from the central atrium for a quieter experience”
 of 5 bubbles jonathanh393, 5 Mar 2017 | Read review
“I would probably ask for a room away from the loggia of the hotel. It was a little loud on the weekends.”
 of 5 bubbles 164jessicaj, 1 Mar 2017 | Read review
5 of 5