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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,401 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,362: English reviews
Durban
Reviewed 4 weeks ago

This is a very pleasant hotel. It looks lovely, with a lot of pools which is funky. The spa looks excellent and the gym is nice but I was excited to go here with my 3 kids and it was disappointing as there was little to do with my 3 boys other than swim. There was one slide which was...

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Helpful?
Thank Kevalya
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that overall, you enjoyed your stay. We appreciate your feedback on our pool area and will share your comments with our pool staff along with our Family Escape team to review. Please let us know if you have any further feedback or suggestions of what you would have like to...

New York City, New York
Reviewed 4 weeks ago via mobile

I just completed a four night stay which was outstanding in almost all respects. I was in town for a conference, so a lot of my time was spent in meetings. However, at every step staff members were there to provide assistance, directions, or just offer a friendly hello. We took advantage of the Griffin Club, which was a nice...

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Helpful?
Thank dfinkels
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are delighted to hear how much you enjoyed your time with us and do hope to have you visit again, perhaps for a family vacation. Please do not hesitate to reach out to us directly for any assistance with your future travel plans. Kimberly Geng, Guest Experience Specialist

Kansas City, Missouri
Reviewed 4 weeks ago via mobile

I attended a 400 person event and can say this is a perfect conference hotel. It's not too large. The grounds are perfect. The golf feels right and service is excellent. The meeting rooms were right sized and Hvac was very good. It feels like JW has really taken meetings seriously and this location shows well.

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Helpful?
Thank LetsGo800
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for joining us for your recent conference. We are so excited to hear how wonderful your time was during your stay and do hope, whether for business or pleasure, you come join us once again! Kimberly Geng, Guest Experience Specialist

Reviewed 4 weeks ago

The staff are what make this a superior hotel experience. Every single person I interacted with was very helpful and a pleasure to work with. The room was extremely nice though, since I was traveling on business, I had a lovely view of the convention center roof - though it did have a nice design that I suppose is great...

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Helpful?
Thank FratherGeorge
Rochester Hills, Michigan
Reviewed 4 weeks ago via mobile

Stayed here with my mom and sister for my moms 60th birthday weekend. The hotel suited us well for the weekend. Service was good, staff was friendly, grounds were pretty, view was good, rooms were fine, and spa was average. All of my expectations were met for what I expect of a JW Marriott. Roy's was VERY average. I will...

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Helpful?
Thank kristen k
MarriottDesertRidge, Revive Spa Director at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to read that overall, you enjoyed your stay with us. We would love to speak with you in further detail regarding your comments on Revive Spa. If you could reach out to us with your contact information at jwdesertridgeguestservice@marriott.com, we would love to hear from you. We look forward to you joining...

Dallas, Texas
Reviewed 4 weeks ago

As a longstanding Starwood member, was a little apprehensive about the recent Starwood-Marriott connection. However, I continue to be impressed with the enhancement to the existing Starwood network and the quality of all the Marriott properties I am now beginning to experience. This property is no exception. From early on-line check-in to the courteous staff and the truly well designed...

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Helpful?
1Thank CharlesS6239QH
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are so excited to hear that your journey with Marriott has been so wonderful. We are delighted that you truly enjoyed your time with us and we hope that you will choose to visit us again for a longer stay. Please reach out to us directly at jwdesertridgeguestservice@marriott.com for any assistance with your future travel plans. Kimberly Geng, Guest...

Central, NJ
Reviewed 4 weeks ago via mobile

The JWM Desert Ridge is located in northern Phoenix about 30 min from the airport and 20 min from Scottsdale. If you have started in a JWM resort before you will have a feeling of deja vu. The layout and design of each of the resorts appears to be cut from the same template. This is not a bad thing...

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Helpful?
1Thank joylama
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent stay. We are delighted to hear how wonderful your stay was and that you had the opportunity to experience our amazing Griffin Club. We look forward to your next visit. Please reach out to us for any assistance with your future travel plans. Kimberly Geng, Guest Experience Specialisst

Germantown
Reviewed 4 weeks ago via mobile

Good resort that is well appointee with lots of places to sit and relax. Check in was a delight and I was impressed with the service No club/executive lounge - replaced by the "Griffin Club" which was a high priced >$50 /day access to a lounge with food and drink? Rooms were great and having a balcony and a view...

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Helpful?
Thank DrNic1
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that overall, your stay was relaxing and enjoyable. Please know for future stays, we do offer two workout facilities. Our main workout facility is located near our family escape area and our second facility is located at Revive Spa. We do hope that if your travels bring you back to...

Hudson, Ohio
Reviewed 4 weeks ago

The Desert Ridge Resort is perfect for couples, families, friends and business. Something for everyone to while-away the hours. We had the pleasure of staying in an upper floor facing the golf courses with the lazy river winding about below our balcony. We also parlayed our road warrior points into Griffin Room access, which is the way to go. With...

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Helpful?
Thank OSUfanHouston
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

It sounds like you had the perfect vacation experience! Thank you so much for your detailed review. This is so helpful for our future travelers and we greatly appreciate all your wonderful comments. We certainly look forward to your next visit. Please reach out to us directly for any assistance with your upcoming travel plans. Kimberly Geng, Guest Experience Specialist

Princeton Junction, New Jersey
Reviewed 2 November 2016 via mobile

This hotel is stunning and has a lot to offer: Roy's restaurant, in house restaurant and bar, steakhouse is closed and being renovated (into craft beers bar etc)This hotel has conventions all the time and should be used to the timing of when people come out of their meetings. We were there (at the fire pits) trying to order a...

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Helpful?
Thank Donna S
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your feedback. We appreciate your comments and will certainly look into our staffing and service both at the pool and fire pit area. Please reach out to us with your contact information at jwdesertridgeguestservice@marriott.com, so that we may speak with you in further detail about your recent stay. We do hope that if your travels bring you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood, Sushi, Asian, Polynesian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: ₹ 19,822 - ₹ 45,958 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request something with a view of pools or mountains”
 of 5 bubbles The_Midtowner, 7 Dec 2016 | Read review
“View of the pool and golf course out of this world”
 of 5 bubbles napaomahagirl, 7 Dec 2016 | Read review
“Good luck getting a good view”
 of 5 bubbles nbtravels2013, 6 Dec 2016 | Read review
“Get a room away from the atrium if you'd like quiet.”
 of 5 bubbles Gail857, 19 Nov 2016 | Read review
“Something close to the 'center' of the hotel”
 of 5 bubbles anthonypr2016, 16 Nov 2016 | Read review
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