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JW Marriott Phoenix Desert Ridge Resort & Spa

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#10 of 173 Hotels in Phoenix
Certificate of Excellence
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,426 Reviews from our TripAdvisor Community

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Showing 2,387: English reviews
Phoenix, Arizona
Reviewed 3 days ago NEWvia mobile

Unbelievable hotel with a great staff. The view at night is breathtaking. Restaurant had excellent food and a great happy hour. Staff was helpful and friendly. Definitely a wonderful experience. Will visit again!

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Helpful?
Thank Maryflying
Portland, Oregon
Reviewed 6 days ago NEW

I spent the week after Christmas here. The hotel is wonderful. The Pools are heated so we could go swimming. Cookies and hot chocolate in lobby everyday over the holiday. They had a huge gingerbread decoration display with all the themes ocean related. It was very cool. Lots to do here. Marriott Platinum gets you some good stuff as well....

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Helpful?
1Thank Stephen W
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are delighted to hear how wonderful your stay was and that you had the opportunity to visit our annual Gingerbread village! We also appreciate your feedback on the room service trays and will certainly pass on your comments to the appropriate department. We look forward to your next visit. Please reach out to me...

Minnesota
Reviewed 1 week ago

Nice rooms, we had a great view. Beautiful landscaping, pools, and outdoor seating. Fitness center/spa at additional price but very nice. Cannot recommend the food at any of the onsite dining- eat off site.Large and somewhat difficult to navigate. Onsite golf and tennis. Staff was exceptional very friendly and helpful. Always a small, open door etc. wifi, golf clubs, tennis...

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Helpful?
Thank Coolmom8
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your time with us during your recent stay, but are curious to hear about your dining experience at our restaurants. Please reach out to us directly at jwdesertridgeguestservice@Marriott.com with your contact information so that we may speak in further detail. Thank you! Kimberly, Guest Experience Specialist

Michigan
Reviewed 1 week ago

I stayed at this hotel in December and was very pleased with my stay. Rooms were clean and well appointed. Restaurants and bars on site were good. Plenty of friendly staff for any questions. I appreciated the golf range staff who allowed me to hit a few golf balls on the range prior to my late morning departure on Saturday....

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Helpful?
Thank MichiganTraveler313
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for review. We are happy to hear how wonderful your recent stay was and certainly appreciate your kind comments on both our Bartender, Robert and our Golf staff, how fun to be able to get out on the range prior to your departure! We hope that when your travels bring you back to Phoenix, we have the opportunity...

Lawrence, Kansas
Reviewed 1 week ago

I visited during a work conference. The rooms were clean and I was fortunate enough to have a beautiful balcony view of one of the golf courses. The amenities were suburb. There were beautiful gardens with plants native to the area. The shuttle service to the nearby mall was excellent. There is also a share ride to the airport which...

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Helpful?
Thank Ashley V
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

We are so pleased to hear that your recent experience was so wonderful. We thank you for joining us and whether for business or pleasure, we do hope to have the opportunity to welcome you back again soon! Kimberly, Guest Experience Specialist

Singapore
Reviewed 1 week ago

The place is good to stay for a family visit or any business purpose.They have lots of rooms and offer good faciltiies like a pool, outdoor restaurants, etc. It is at a 30 minutes- 1 hour distance from an outlet mall in case you are interested.Also, there are tours from here to Grand Canyon. You can book a private tour,...

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Helpful?
Thank Fernweh2017
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We appreciate you sharing the details of your trip with our future travelers and are pleased to hear you enjoyed your time with us. We look forward to your next visit, perhaps in the warmer weather, to enjoy our spacious grounds and pool areas. Please reach out to us directly for any assistance with your...

Draper, UT
Reviewed 1 week ago

This is a beautiful property with a large open floor plan on the lower level. there's great areas to sit outside by firepits and enjoy a drink. The rooms are very nice, super comfy bedding and a very nice bathroom. The staff was great, and the pork rib tacos at the Stonegrill restaurant are not to be missed. The downside...

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Helpful?
1Thank jaltaman
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your recent stay with us from relaxing by the firepit to tasting our delicious pork rib tacos at stonegrill. We appreciate your feedback on our guest room location and parking. If your travels bring you back to our resort once again, please do not hesitate to reach...

Phoenix, Arizona
Reviewed 1 week ago

We stayed here for a week when our house was being worked on and everything was fine. They have activities for kids, like a lazy river, and plenty of golf or tennis for adults. The surrounding area, Desert Ridge is a master planned community with a Target and some chain restaurants, so nothing too fancy, but it will get the...

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Helpful?
Thank Blobs1248
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent stay. We are pleased to hear you enjoyed your time with us and hope to have you join us again in the near future! Kimberly, Guest Experience Specialist

Maitland, Florida
Reviewed 1 week ago via mobile

Great resort. I didn't get to experience all of the amenities, since we were on a 'stay & play' golf package. Both golf courses were great and in excellent shape. Wonderful 'resort' courses. Even though the Faldo course has 108 bunkers - my wife & I preferred this course over the Palmer course. Palmer requires you to be decently accurate...

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Helpful?
Thank Stefan R
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are delighted to hear that you and your wife truly enjoyed your time out on both the Palmer and Faldo courses. And from the description and photo #2, it sounds like you need to come back and conquer Hole #14 again! Happy belated birthday and please let us know if we can assist with...

WI
Reviewed 2 weeks ago

Friendly staff, great place to stay... staying on business and then stayed on for pleasure. The pool was nice...the front desk staff was extremely helpful. Slight problem with room on the first night, and then was upgraded for the remaining stay.

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Helpful?
Thank Luv2travel62Wi
MarriottDesertRidge, Guest Experience Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for joining us recently. We are glad to hear that you were able to enjoy our resort for both business and pleasure and look forward to welcoming you back again soon! Kimberly, Guest Experience Specialist

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood, Polynesian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: ₹ 23,346 - ₹ 51,539 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Marriott, Agoda, Travelocity and Jetsetter so you can book your JW Marriott Phoenix Desert Ridge Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Desert Ridge Resort And Spa Phoenix
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Phoenix
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
41 questions
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor facing away from the pool.”
 of 5 bubbles 464StephenW, 10 Jan 2017 | Read review
“Was on third floor, which is just above the lobby which is on the second floor. Had a room with view of pool, splash pad and mountains.”
 of 5 bubbles Coolmom8, 9 Jan 2017 | Read review
“Don't pay extra for a premium view room unless you want to looking at the towel hut”
 of 5 bubbles sandid, 1 Jan 2017 | Read review
“Whatever you ask for they will accommodate. I do not think there is a bad area.”
 of 5 bubbles Tripsy72, 26 Dec 2016 | Read review
“Top level rooms are good, avoid rooms near the pools they seem loud”
 of 5 bubbles stephaniesT1856KK, 19 Dec 2016 | Read review
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