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Holiday Inn Express Phoenix Downtown

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#64 of 173 Hotels in Phoenix
Certificate of Excellence
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Holiday Inn Express Phoenix Downtown
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177 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 1 week ago NEW

My family stayed here for one night while attending a Phoenix Suns game. The location was perfect to walk to restaurants, movie theater and the arena. Very affordable quality accommodations in the heart of the city.

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Helpful?
Thank Suzi M
San Francisco, California
Reviewed 3 weeks ago via mobile

Location was convenient for the downtown convention center--about a 6 minute drive on the weekend (there was no traffic, although I'm sure there would be on a weekday). Parking was easy, staff were all friendly and efficient. The daily room cleaning was very thorough--the room felt very clean. The breakfast buffet was typical of a holiday Inn express, with good...

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Thank heather6jdl
Phoenix, Arizona, United States
Reviewed 4 weeks ago

The room was spacious, beds were comfortable. The staff was very helpful when checking in. Located directly across the street from the Phoenix UofA Cancer Treatment center; and within walking distance of Convention Center and Arizona D-Backs. Stayed there because I was attending my sisters 45 high school reunion at Bliss Rebar - great place to eat and only 3...

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Thank Susan A
Reviewed 5 weeks ago via mobile

Stayed two nights in January. Good hotel, nothing fancy. Staff was very helpful. Great location. Very close to convention center... 10 minute walk. Many restaurants and coffee shops within a quick walk. Light rail close by. My room was clean and everything worked well. No issues.

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Thank Robert D
Phoenix, Arizona
Reviewed 11 January 2017

I was in Phoenix on business and stayed here for the weekend. The rooms are very clean and the location was perfect. I recommend the Holiday Inn Express in you have to stay in Phoenix for business or pleasure.

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Thank M L
Sun City, Arizona
Reviewed 23 December 2016

We went to the Nutcracker Ballet and decided to stay downtown and see the sights. The hotel was located close to places we wanted to see. We had a nice clean room. Staff was very friendly and helpful. Breakfast was good with a nice selection. Recommend for anyone staying in downtown area.

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Thank Dennis S
Pittsburgh, Pennsylvania
Reviewed 2 December 2016

My husband and I stayed there for three nights over the Thanksgiving holiday while visiting our son who lives in downtown Phoenix. The location is excellent and it is easy to walk to all of the downtown sites. The area is pretty safe and we walked back late in the evenings with no problems. The rooms are quiet. The staff...

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Thank Sharon1234562014
Management response:

Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Sincerely, Dayneisha B Front Office Manage

Seekonk, Massachusetts
Reviewed 20 October 2016

This hotel's best asset is it's staff. The staff is wonderful. I was only able to interact with the front desk and the breakfast lady. I had no intereaction with the housekeepers. But my room was cleaned everyday and they did their job well. I was here for a convention at the Phoenix Convention Center. The Convention Center is about...

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Thank Samual0418
Reviewed 15 October 2016 via mobile

The hotel is conveniently located less than a mile from the Phoenix Convention center. For that reason, the hotel shuttle wouldn't take us back and forth so we had to cab it or uber it. If you weren't on your feet all day at a trade show we could have walked but given the circumstances, it was best we took...

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Helpful?
Thank Maria J
IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Maria J, Thank you for taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am happy you liked how convenient our hotel location is as well as our helpful staff and comfortable beds. Although I...

Wilmslow, United Kingdom
Reviewed 7 September 2016 via mobile

Plus points: Hotel was clean and in a great location for walking into downtown Phoenix. Rooms were decent size and they had a free breakfast style buffet complete with polystyrene plates and plenty of coffee. Negatives No restaurant or bar Noisy basketball court at the back of the hotel where my room was with bright floodlights. All in all a...

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Helpful?
Thank Liam T
IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Downtown, responded to this review

Dear Liam T, Thank you so much for your review of our hotel. We are very glad to know that you liked the convenient location of our hotel and the room you received. On the other hand, we are sorry for the experience you had with the noise. We understand the discomfort this has caused you. We also apologize that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The hotel is located only four blocks from the US Airways Center, home of the NBA AllStar game and week end.The Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park is a beautiful hotel located in downtown Phoenix. We are within walking distance to Chase Field, home of the AZ Diamondbacks, Arizona Center , Phoenix Convention Center and the US Airways Arena. You will appreciate that the entire hotel is non-smoking.Travelers visiting APS, Dodge Theater, Orpheum Theater, Saint Mary's Basilica, TGEN, Bio Science High School, Phoenix City Hall, Chase Field, Phoenix Suns, AZ Diamondbacks, Phoenix Courthouse and the Federal Building will find the Holiday Inn & Suites the perfect location. We offer newly renovated spacious guest rooms including executive suites featuring a sitting area including fold out couch. All guestrooms include high-speed Internet, 32 inch flat screen TVs, microwave, refrigerator, and cable TV including free HBO. Enjoy our complimentary breakfast buffet that is offered every morning. For your convenience you can print your boarding pass or check email in our free business center. You can work out your frustrations in our workout room or dunk some baskets on our outdoor sports court. Many restaurants are within walking distance.Airport shuttle is not provided.Visit Phoenix and Stay Smart at the Holiday Inn Express Hotel & Suites Phoenix Downtown - Ball Park. ... more   less 

Additional Information about Holiday Inn Express Phoenix Downtown

Address: 620 N 6th St, Phoenix, AZ 85004-2149
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 12,837 - ₹ 22,313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Phoenix Downtown 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn
Hotel Style:
#29 Family Hotel in Phoenix
#35 Romantic Hotel in Phoenix
#66 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Phoenix Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Phoenix Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The couch in the suite was somewhat uncomfortable so I would not spend the extra money for a suite in the future.”
 of 5 bubbles Sharon1234562014, 2 Dec 2016 | Read review
“Try to stay away from the third floor if you need a strong wifi signal.”
 of 5 bubbles Samual0418, 20 Oct 2016 | Read review
“Upper rooms.”
 of 5 bubbles LabmeisterII, 24 Jul 2016 | Read review
“If you don't like heat and walking get a cab to the game.”
 of 5 bubbles terriccha46, 2 Jul 2016 | Read review
“stayed on the first floor and never heard my neighbors, surprisingly”
 of 5 bubbles lthornton79, 17 Mar 2016 | Read review
5 of 5