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Country Inn & Suites By Carlson, Deer Valley

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#31 of 173 Hotels in Phoenix
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Country Inn & Suites By Carlson, Deer Valley
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Deer Valley
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Showing 400: English reviews
Reviewed 12 September 2016 via mobile

Pros: Nice, comfy bed. High-pressured shower. Cons: EVERYTHING in the room is DATED. The only thing new was the shower curtain. Cleanliness, I give it an average. While waiting to be checked in, the front desk supervisor was on the phone, my husband overheard her said to the person on the other line: " I gotta go, I need to...

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Helpful?
Thank CaliTraveer
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for taking the time to reach out and give us your review. I do apologize for the way my Front Desk Supervisor addressed you. I will be sure to get that addressed with her. We will be undergoing renovations soon. Yours in hospitality, Gina Finical General Manager

Toronto
Reviewed 11 September 2016

We did not arrive until after 7 pm and only spent one night. The lobby was welcoming with a lot of wood accents. The room was clean and comfortable. Breakfast included an omelette tortilla, bacon, bagels, pastries and cereal and was very good. Note that on weekends breakfast is not served until 7 am as opposed to 6 am on...

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Helpful?
Thank travelUSAoften
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you so much for the great review. We are so glad you enjoyed your stay with us and hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

Reviewed 10 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Umair I
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Phoenix, United States
Reviewed 5 September 2016

My reservation was made online and it was a suite. ALL my paperwork said suite, but when we checked in the room they gave us was a regular room. When I complained to the front desk they did not seem to care that my paperwork said a suite. They finally switched us to a suite. The room was nice, except...

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Helpful?
Thank Michele W
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Michelle, Thank you for your review. I am truly sorry regarding your daughter getting locked in the bathroom. We have rectified that situation now. I am experiencing issues with my hallway a/c's. We are currently working on getting those fixed. Yours in hospitality, Gina Finical General Manager

McKinney, Texas
Reviewed 4 September 2016

It was centrally located to everywhere we wanted to go. Breakfast was nice, rooms are spacious, but it needs UPDATED bad, our bathtub faucet dripped constantly, we told them and no one fixed it, i guess i was trying to save them water here in the desert. Toilet didn't flush unless you held the handle the whole time. Carpet is...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank tmartellini
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for taking the time to give our hotel your review. I do apologize regarding the condition of the hotel. We will be undergoing renovations soon. We hope you will return again. Yours in hospitality, Gina Finical General Manager

Phoenix, New York
Reviewed 4 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank jordansX1919UG
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Reviewed 3 September 2016

This was my second stay within a month. Minor annoyances such as wifi not operating right( worked in lobby but not in rooms), and a lack of adequate plugs for electronics and long walk around building to lobby entrance was counterbalanced by nice and helpful desk staff, good free breakfast, and adequate great, great rate adequate convenient to freeways, restaurants...

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Helpful?
Thank vigamor
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for the great review. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

tucson, United States
Reviewed 1 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Armando R
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Edinburgh, United Kingdom
Reviewed 27 August 2016

Excellent value and extremely friendly and helpful staff. Room was clean, breakfast and swimming pool were ok. I'm not sure if the rooms overlooking the freeway might be a bit noisy, but we asked for a quiet one and some of us even overslept breakfast.

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Thank Simplz
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for the great review. We are so glad you enjoyed your stay with us. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

Van Buren, Ohio
Reviewed 27 August 2016 via mobile

Very happy with this place. Room is large. Bed is comfy. It is clean . The breakfsat was great. Pool very nice. Staff very accommdating. We received a call in our room aftet we checked in to inquire if we needed anything. We just flew in from Dayton and were hungry. Their shuttle took us to and picked us up...

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Helpful?
Thank Vaune P
Gina B, General Manager at Country Inn & Suites By Carlson, Deer Valley, responded to this review

Thank you for the great review. We are so glad you enjoyed your stay with us. I would have loved to meet you. I am also originally from Dayton myself. We hope to see you again in the near future. Yours in hospitality, Gina Finical General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perfectly located in the Northwest corridor of Phoenix - minutes from several predominate businesses, sports facilities and amazing shopping/dining! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Deer Valley

Address: 20221 N. 29th Avenue, Phoenix, AZ 85027
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: ₹ 7,575 - ₹ 16,174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Deer Valley 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Country Inn And Suites Deer Valley
Country Inn & Suites Deer Valley Hotel Phoenix
Country Inn Phoenix
Country Inn Deer Valley
Phoenix Country Inn
Hotel Style:
#2 Green Hotel in Phoenix
#7 Best Value Hotel in Phoenix
#23 Family Hotel in Phoenix
#24 Romantic Hotel in Phoenix
#30 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Deer Valley staff and other travellers.
6 questions
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7 months ago
Vancouver, Washington
Fort Wayne, Indiana
over a year ago
Winslow, Arizona

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Questions? Get answers from Country Inn & Suites By Carlson, Deer Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor north side has a great view of the mountains.”
 of 5 bubbles realdavek, 12 Jan 2017 | Read review
“Hotel has 4 floors. We enjoyed top floor facing the pool and views of the mountains.”
 of 5 bubbles Y2087INdonnas, 1 Nov 2016 | Read review
“Odd numbered rooms are away from the freeway.”
 of 5 bubbles normanf230, 31 Oct 2016 | Read review
“Away from the elevators”
 of 5 bubbles window2004, 17 Oct 2016 | Read review
“Some rooms on the second floor at the top of the staircase face the lobby and have elevators near so noise is a factor.”
 of 5 bubbles travelUSAoften, 11 Sep 2016 | Read review
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