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Everything from check in to check out was great. Complimentary breakfast was decent, could have more than one waffle iron 😂We had an issue with our first room, and customer retention skills were on point! Our stay was comfortable, and we'll consider staying next time we return.
Pros: the hotel was nice, our room was spacious, the staff were helpful. Tons of restaurants located within a couple of miles of the hotel. Cons: no soap dish in the bathroom provided, had to chase my soap all over the counter. No plastic cups for brushing teeth, etc. no safe in the room, had to carry all my personal belongings with me all over town. BREAKFAST: food was cold, wish they had a microwave so each person can heat up their own dish as needed.
Nice clean room. Didnt expect it to be so well organized. It sort of made me feel like if i really lived there. It felt like home until i had to check out but overall the experience was a very pleasant one. Thank you.
I felt this was one of the poorest kept Homewood Suites I have stayed and preferred to stay at Homewood Suites. My Hilton App showed that I was in a Smoking Room upon Checkin. Fitness Center was the smallest I have had in a Homewood Suites. Evening food options were limited. Upon checking out, did not get a receipt e-mailed. Seemed like attention to a lot of the little things did not occur at this property.
Overall we had a good stay. IveIstayed at other Homewood suites and have only had good experiences. Our was in need of some minor repairs but otherwise it was very clean and comfortable. Breakfast had a good variety of items available. My only wish was to have an omelette station, but everything else was good.
Review collected in partnership with Homewood Suites by Hilton
Find a spacious Phoenix home away from home in Arizona’s metropolis at Homewood Suites by Hilton Phoenix – Metro Center. Just off I-17 and 15 minutes from Phoenix Sky Harbor International (PHX) Airport, …Morethis all-suite North Phoenix hotel is situated centrally for travel to Flagstaff, Tucson and beyond. Whether you’re in town for a Phoenix business trip, a pilgrimage to the University of Phoenix Stadium for the NFL Cardinals or to simply catch some winter sun and shoot the fairways on innumerable local golf courses, Homewood Suites by Hilton® Phoenix – Metro Center is a slice of Arizona home on the road.We take care of the little things. Your full hot breakfast is included, seven days a week. Enjoy the included evening dinner and drinks *on Monday through Thursday, and stock your suite’s kitchen with favorites from our onsite 24-hour convenience store. Work smart in your suite, or poolside with included WiFi access, and relax in front of the upgraded cable package on the flat screen TV.Maintain your exercise routine with modern cardio equipment and free weights coupled with an outdoor pool. Shoot hoops with the kids on the hotel's basketball court. Enjoy racquetball, softball, soccer and tennis at Rose Mofford Sports Complex. Take the whole gang, and your four legged friends – there’s two dog parks there, and Homewood Suites by Hilton Phoenix – Metro Center is a fully pet-friendly hotel. Less
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