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Extended Stay America - Phoenix - Deer Valley

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Extended Stay America - Phoenix - Deer Valley
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Show Low, Arizona
Reviewed 3 days ago NEW

I was told my card would guarantee my room. I reserved a king room. Called prior to 6pm that day, to let them know I was running late, and they said since I used a card, they still guarantee my king room. I got there, and they had one room left, a queen! It was late so I had no...

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Helpful?
Thank marynone
Casa Grande, Arizona
Reviewed 2 weeks ago

No one was at front desk when we came in after 8 at night. Plus we left 2 items right away they said no, they were shoes and sun glasses I'm so disipointed I will never stay there again. Plus we ask for a non smoking room the and the second night the room stunk so bad I made him...

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Helpful?
Thank ptthumm
Reviewed 3 weeks ago via mobile

This hotel is a very basic long stay type. The bed was old and very uncomfortable, along with the pillows and bedding. Close to the highway. Breakfast is the grab and go type ( muffins, granola bars, oatmeal, coffee and hot chocolate).

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Helpful?
Thank Jessica G
Melbourne, Australia
Reviewed 18 October 2016

We picked it for an overnight stay because of the advertised facilities (coffee maker, toaster etc. The room was large, big fridge, kitchenette. After check in we did finally work out (fine print) that you have to request things like the coffee maker and toaster. These were cheerfully provided and all was well. Breakfast was minimal but better than nothing....

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Helpful?
Thank Aussieidler
Haifa
Reviewed 14 October 2016

This hotel targets extended stays (as says its name). You got a big fridge, a small kitchen and plenty of room to put your things. So it may fit the needs of many people but on the other side, it is about 15 miles from Phoenix. There is almost no service available there. You have to ask for anything you...

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Helpful?
Thank Serge A
Reviewed 13 October 2016

Room is decent for the price. However, Customer Service is one of the worst that I have experienced. I have been helping out a friend pay weekly here while he is working on moving into his first home.. I go up to the front desk to ask for something and Mariah, whom is the manager starts speaking to me very...

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Helpful?
Thank guestvisitor12
Las Cruces, New Mexico
Reviewed 7 August 2016 via mobile

My family and I stopped in at 2:30 In the morning on our way home from California to New Mexico. We had been driving for hours and decided to stop because everyone was tired. I was the only one awake and expected a quick check in but for some reason it took a ridiculously long time. And I had to...

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Helpful?
Thank jblerma
Grandville, MI
Reviewed 6 July 2016

Some reviewers complain about the service, but upfront you are told there's not much service to expect with cleaning and linens. You have to keep your own room clean. Some reviewers complain about the quality -- then they should go to a Hyatt and pay a lot more. If you want to save money, this hotel is worth considering. Like...

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Helpful?
Thank DWbiker
Manager_11525, Manager at Extended Stay America - Phoenix - Deer Valley, responded to this review

Thank you for taking the time to write a review. We appreciate your comments about your stay with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Flagstaff, Arizona
Reviewed 5 May 2016

After paying for a week in advance and staying three nights I was told I was on a do not rent list. No explanation given. I was asked to leave by a unfriendly, unreasonable, thoughtless tyrant lady at the front desk. When I refused to leave without a refund for the remainder of my stay the police were promptly called....

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1Thank schwartz21
Wellington, United Kingdom
Reviewed 22 March 2016

I must admit that, when allocated this hotel by Hotwire (secret deal)** I was very apprehensive. I had previously had a horrendous experience at another of this chain's properties and there are some pretty unfavourable reviews for this one. However, what a very nice surprise. The reception area is bright, clean and tidy and the welcome, from Jessica, was the...

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Helpful?
Thank LibraryMike

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Deer Valley

Address: 20827 N 27th Ave, Phoenix, AZ 85027-3203
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 4,805 - ₹ 10,694 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Deer Valley 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix - Deer Valley Hotel Phoenix
Extended Stay America Phoenix
Phoenix Extended Stay
Extended Stay Phoenix
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Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Deer Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use hotwire if you dare.”
 of 5 bubbles DWbiker, 5 Jul 2016 | Read review
“pick a room on the East side if possible,, the morning sun is great,, and they are much cooler in the evening.”
 of 5 bubbles 600douglasg, 26 Feb 2016 | Read review
“Stay somewhere else that is clean and sanitary.”
 of 5 bubbles BE374, 14 Feb 2016 | Read review
“Ground floor no wait for elevator, tee hee”
 of 5 bubbles walter_mego, 10 Apr 2015 | Read review
“DO NOT STAY HERE. There is no such thing as a good room. No pool, no gym, no kitchen utensils so you have to eat out anyway. No clean towels. Not even clean sheets. And the nonsmoking rooms smell like smoke, not just ours but other guests complained.”
 of 5 bubbles bizandpleasure2015, 18 Feb 2015 | Read review
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