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3/12/2017 4/12/2017
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    Extended Stay America - Phoenix - Deer Valley

    20827 N 27th Ave, Phoenix, AZ 85027-3203
    +1 877-432-9997
    Hotel website
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    3/12/2017 4/12/2017
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    US$ 96
    US$ 91
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    Traveller (12)
    Room & Suite (9)
    Dining (3)
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    Overview
    • Excellent34%
    • Very good11%
    • Average10%
    • Poor15%
    • Terrible30%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Phoenix - Deer Valley
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (84)
    Traveller rating
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    1 - 5 of 84 reviews

    Reviewed 4 weeks ago

    It was a nice hotel but you definitely get what you pay for. I like the hotel and would stay again. Me and my boyfriend felt like we had our own appartement and it was very nice. Utensils definitely need updating though.More

    Review collected in partnership with Extended Stay
    Thank jessicaaZ5848DG
    Response from 00esa, Manager at Extended Stay America - Phoenix - Deer ValleyResponded 3 weeks ago

    Jessica, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are...More

    Hotel's Favourite
    Reviewed 9 September 2017 via mobile

    I booked this room because it was a good price and close to where my daughter had moved to. I was here helping her get settled into her new place. This hotel far exceeded my expectations. The room I got (124) was extremely clean. The...More

    Thank Woodwalker460
    Response from 00esa, General Manager at Extended Stay America - Phoenix - Deer ValleyResponded 10 September 2017

    Thank you so much for confirming to others that what a great choice Extended Stay America is! We are delighted to read you were impressed not only with your well-appointed room and our courteous associates but also with the value we offer. I will be...More

    Reviewed 4 weeks ago

    Apparently the staff had more important things to do rather than get us checked in or make up our room. We arrived after 4 pm, not early. We arrived to several staff members chatting in the lobby, at the counter. They did not acknowledge us...More

    Review collected in partnership with Extended Stay
    Thank P2594NNjasona
    Response from 00esa, Manager at Extended Stay America - Phoenix - Deer ValleyResponded 4 weeks ago

    Jason, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and...More

    Reviewed 4 weeks ago

    The staff were not friendly, didn't help at all when I left my expensive pillow, rooms felt dirty and I didn't trust the sheets. Not a great location wouldn't recommend this place. Not trust worthy at all!More

    Review collected in partnership with Extended Stay
    Thank dawnlg2017
    Response from 00esa, Manager at Extended Stay America - Phoenix - Deer ValleyResponded 4 weeks ago

    Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should...More

    Reviewed 3 October 2017 via mobile

    We stayed here for three nights and paid $62.18 per night. The room was pretty clean and was comfortable but did have a bit of a smell from cigarettes. The entrance and hallways were terrible though and really stank of cigarettes smoke! The place has...More

    Thank TravelReviewer1983
    Response from 00esa, Manager at Extended Stay America - Phoenix - Deer ValleyResponded 3 October 2017

    Thank you for taking the time to share your feedback. We are pleased to know you had an overall good stay, but we are sorry for the smell of smoke you experienced while here. We have shared your concern with my housekeeping team to ensure...More

    Pointe Hilton Tapatio Cliffs Resort
    656 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 78 - US$ 161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Extended Stay, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Phoenix - Deer Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Extended Stayamerica Phoenix - Deer Valley Hotel Phoenix ,
    • Extended Stay America Phoenix ,
    • Phoenix Extended Stay ,
    • Extended Stay Phoenix
    Add Photo Photos
    Traveller (12)
    Room & Suite (9)
    Dining (3)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
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    Hampton Inn & Suites Phoenix North/Happy Valley
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    Nearby Restaurants
    Times Square Neighborhood Family Restaurant
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    .91 km away
    George and Son Asian Cuisine
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    1.15 km away
    Wildflower Bread Company
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    1.12 km away
    Cracker Barrel
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    .66 km away
    Nearby Attractions
    Wet 'n' Wild Phoenix
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    3.81 km away
    Deer Valley Petroglyph Preserve
    84 reviews
    3.36 km away
    Martin Auto Museum
    74 reviews
    3.23 km away
    The 500 Club
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    Questions & Answers
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    Room Tips
    "Our room is noisy"
    Read review
    "Find a different property. For the price it was a total ripoff. Not like other Extended Stay Hotels we have..."
    Read review
    "Try for top floor."
    Read review
    "Use hotwire if you dare."
    Read review
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