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Plaza Inn & Suites

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Plaza Inn & Suites
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196 Reviews from our TripAdvisor Community

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There are newer reviews for Plaza Inn & Suites
See the most recent reviews
Showing 187: English reviews
Shoreline, Washington
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 March 2015

First the positive, it is next to I17 with easy access N or S. Our room was also next to I17 and we got to listen to it all 24hrs and was louder than the room air conditioner. Because we were there for Spring Training and driving all over the easy access to the freeway was good. They obviously have... More 

3 Thank Bob M
Albuquerque, New Mexico
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 March 2015

Under no circumstances should you stay at this property. If it's the last room in town - you would be better off sleeping in a tent. I picked this property because of it's procimity to the many spring training camps in Phoenix. I found the $200 a night rate high but chalked it up to expected price gouging during spring... More 

5 Thank Clay W
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 March 2015

Contrary to the other reviews I found the beds to be fine but they were the only thing at this location that was "Comfort Inn" quality. The carpet throughout hotel is in dire need of being replaced and the hallways were dirty. The quality of the breakfast rolls, breads, etc were poor and the one attendant was unable to keep... More 

8 Thank wildcat10
Cottonwood, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2015

Hallway smell and carpet were dirty. Could hear noises from other rooms. Beds not comfortable at all, woke up with a bad back. Hotel would be great for kids. Pool never close. Bad for people want to sleep!

5 Thank dialmcm713
Saratoga Springs, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 February 2015

Nasty. Take a look at the hallways and you'll know what I'm talking about. We had to stay here for a "stay and play" soccer tournament in February 2015. I slept on a sofa sleeper bed and 2 weeks later I am still paying the price with a sore back. The noise from the other rooms...noises that adults shouldn't need... More 

6 Thank ThorvaldHansen
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 February 2015

Filthy, rundown, overworked and stressed staff. This hotel is poorly run and maintained. Workout equipment and laundry facilities are broken down or out of order. The carpeting in the hallways is beyond filthy. Our room had dirty and torn upholstery, mold in the bathroom and drill holes in the walls. The bathroom door, shower doors and closet door were nearly... More 

6 Thank 696kk12
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 January 2015

Great location for major arterial access. Rooms are quiet unless you are by an exterior side door. Rooms are clean; housekeeping does a good job. Had to get our keys reactivated twice in the week we were there--not sure what the problem was. Signage in hotel for elevators, lobby and ice and vending machines is not good--I got turned around... More 

Thank Beachbunny45
Sahuarita, Arizona
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 23 January 2015 via mobile

This hotel is horrible. I was booked in a room towards the back. I asked to be moved to a different room as there was some man, obviously living from his car, several other guys just hanging outside that didn't seem to have the best intentions. I moved to a room closer to the front. About 20 minutes later the... More 

5 Thank sahuaritaMom
Los Alamos, New Mexico
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 22 January 2015

This is a nice hotel. Rooms are big, reasonably appointed. Everything works well, the wifi is strong, the breakfast was complete with waffles, eggs and sausage. The price was more than reasonable for the offering and I strongly recommend it to anyone who doesn't need the ultimate in luxury. It's not brand new, and the ice maker on our floor... More 

Thank Dave N
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 January 2015

I've stayed here frequently as it is relatively close to the Cave Creek/Carefree area and the most reasonably priced facility in the area. We were pleasantly surprised by the soft/fluffy towels on our first night, much nicer than one would expect at this price point, but that was just one night. The rooms are starting to looked a little worse... More 


143 photos of this hotel

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Hotel & Grounds (25)
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Pool/Beach Area (11)
Dining (11)
Business Centre/Function Rooms (3)
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Other (40)

Management photos: Courtesy of the property manager

All Management Photos (24)
Hotel & Grounds (3)
Room/Suite (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Plaza Inn & Suites

Address: 2641 W Union Hills Dr, Phoenix, AZ 85027-5000 (Formerly Comfort Inn Phoenix)
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: ₹ 4,446 - ₹ 12,995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plaza Inn & Suites 3*
Number of rooms: 166
Also Known As:
Comfort Inn Phoenix Hotel Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Inn & Suites staff and other travellers.
1 question
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Questions? Get answers from Plaza Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room was very quiet”
 of 5 bubbles kathymE5785VN, 10 Apr 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles 599KarenB, 4 Apr 2016 | Read review
“Choose another hotel; your overall experience will be better.”
 of 5 bubbles Peter41590, 25 Mar 2016 | Read review
“Select another Hotel!”
 of 5 bubbles maryloub537, 23 Mar 2016 | Read review
“Don't stay at this hotel. Other guests had the same opinion as mine. Some complained of ants in the room.”
 of 5 bubbles finro2016, 10 Mar 2016 | Read review
5 of 5