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Hilton Garden Inn Phoenix Airport North

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#25 of 173 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport North
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893 Reviews from our TripAdvisor Community

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Cincinnati, Ohio
Reviewed yesterday NEW

Our room was very clean but the bed was miserable. We did not sleep at all because we felt like we were rolling into a divet all night. I would not recommend this hotel due to the problems we had with our bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Debra H
Seattle
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

For travelers familiar with the Standard up quality for Hilton Garden Inns, the Phoenix Airport North will not disappoint. The design is familiar among the popular garden-setting chain hotel inns, but I didn't see any garden. The main entry is open and bright. Cheerful staff are working all hours for your convenience. There are many different kinds of comfortable couches...

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Helpful?
Thank Jeffrey L
About Hotel's Favourite Review
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Jeffrey, your kind words about our staff and hotel are greatly appreciated. Our staff works tirelessly to provide a quality stay. Thank you for commenting on our location’s décor and amenities as well. We’re glad to know that your experience with us was a good one. We look forward to seeing you again at the Hilton Garden Inn Phoenix Airport...

Prescott, Arizona
Reviewed yesterday NEW

If it wasn't for our first night here, I'd rate this property poor. We stayed here two nights (beginning and end of our trip). The staff was fantastic and so accommodating on our first night here. They couldn't have been better. On our return after our vacation, the second nigh,t the room we were given was not up to Hilton...

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Helpful?
Thank Victoria M
South Hadley, Massachusetts
Reviewed 4 days ago NEW

"Chris", the Hilton van driver picked us up from PHX within minutes of my calling the hotel at 9:00 pm. On the 1 1/2 mile (7 minute) trip to the hotel property, he gave us a complete list of restaurant openings and closings as well as additional facility offerings which proved to be helpful. The Front Desk check-in Receptionist was...

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Helpful?
Thank Anita E
Fort Worth, Texas
Reviewed 1 week ago NEWvia mobile

Although the lobby appeared to be a newer renovation, the room was not at all new, nice or even noteworthy. The description I read said this was a new hotel, but my room was outdated, the carpet had that old musty smell, the bed was hard as a rock, and the shower had an old, creaky fiberglass bottom. Overall, it...

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Helpful?
Thank SrSpackler
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for taking the time to write your review. It pleases us to know that you enjoyed your meal at our restaurant and found our staff to be courteous and polite. We’re also very glad to know that you found our location near the airport to be convenient and that your visit with us was a quiet one. Our...

Lexington, VA
Reviewed 1 week ago

I've stayed here a number of times on business. The hotel is located in close proximity to the airport and they run a shuttle service to and from. The front desk staff is always friendly as well as the shuttle service drivers and the property and rooms are always clean and the beds are very comfortable. If you are in...

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Helpful?
Thank TheTater
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for taking the time to write such a wonderful review. We’re happy to know that you found our hotel conveniently located to the airport. Our staff and shuttle service drivers appreciate your kind words. It is our great pleasure to provide outstanding service and work to make our guests feel right at home. We appreciate your recommendation and...

Edinburg, Virginia
Reviewed 1 week ago

Stayed last night after flying into Phoenix for work. The desk clerk was not rude but his interactions were not the typical Hilton employee. No acknowledgment of Hilton Diamond and that used to be an automatic but is not often anymore. I had to go back and ask for the comp water and so on. The clock in the room...

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Helpful?
Thank Bigfoot424
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your review. I’m glad you found your room to be nice, but I’m sorry if we missed the mark on other aspects of your stay. Please know this is not standard or common to our hotel. I will share your review with our staff as we are always seeking ways to improve our guests’ experience. I hope...

Granger
Reviewed 1 week ago

The value of this property is very good. The hotel is clean and the staff is very friendly. The free shuttle to the airport makes it extremely easy and quick to get to and from Sky Harbor. The fitness room was in very good condition with multiple television channels to watch on the aerobic equipment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dave P
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

The pleasure was ours, Dave! We’re so glad that you had a great stay with us and that you enjoyed our complimentary airport shuttle and fitness room. It’s also very pleasing to know that our staff was friendly and helpful as we set the bar high to ensure our guests have a great experience. We look forward to having you...

utah
Reviewed 2 weeks ago

This place is awesome, rooms were clean, beds super comfortable, great view of the planes taking off and landing (although we couldn't hear them) but the best part of this hotel is the service. Literally every person we encountered in our four night stay smiled, wished us a good day, and helped us in any way they could. Breakfast staff...

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Helpful?
1Thank joanbosoxfn
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you very much for your glowing review about our hotel. It’s always fun to watch the planes take off and land from the comfort of your room without the noise that accompanies them! We’re so pleased that you were happy with your room and our service. Corinne is absolutely fantastic, we’re very fortunate to have her as part of...

Richmond, California
Reviewed 2 weeks ago

Made the reservation last minute last-minute and I understand it is not a Scottsdale resort. That said despite a low-end Hilton hotel it did not live up to the Hilton brand name or franchise. Some staff more courteous and helpful while others were condescending. Overall not a quality professional experience and hospitality. Will never stay here again and will avoid...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank allenb670
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for taking the time to write your review. I apologize that overall stay with us was unsatisfactory. Please know this is not standard or common for our hotel, as we set the bar very high for excellent service and accommodation. I will share your review with our team to see where we might have fallen short and where...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E van Buren St, Phoenix, AZ 85008-6918
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: ₹ 6,788 - ₹ 21,843 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hotel Style:
#34 Romantic Hotel in Phoenix
#34 Business Hotel in Phoenix
#43 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix Airport North staff and other travellers.
5 questions
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Newton, Massachusetts
Medicine Hat, Canada

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Questions? Get answers from Hilton Garden Inn Phoenix Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a King Room on an upper floor at the very least.”
 of 5 bubbles Hadnfldgirl, 17 Feb 2017 | Read review
“Top floor is very nice we always ask for that.”
 of 5 bubbles Stevellie, 26 Jan 2017 | Read review
“The Desert Botanical Gardens isn't too far away. The higher rooms on the north side of the hotel have a nice view of Camelback Mountain.”
 of 5 bubbles alang603, 25 Jan 2017 | Read review
“check their websites - my room looked just like the pictures, and made me smile”
 of 5 bubbles kptjpj, 7 Jan 2017 | Read review
“Request a room facing North, away from the airport.”
 of 5 bubbles GeorgieGirl1983, 23 Dec 2016 | Read review
5 of 5