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Aloft Phoenix-Airport

Aloft.comUS$ 100*
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#37 of 174 Hotels in Phoenix
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Aloft Phoenix-Airport
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615 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Phoenix-Airport
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Showing 592: English reviews
Bozeman, Montana
Reviewed 27 January 2016

We had a layover due to TWA lines causing us huge inconveniences. Employees Art, Lee, Jamie and Lisa were all extremely pleasant and helpful. Art got us registered, offered to freeze our frozen packages, and went beyond the call of duty to answer our questions and reassure us - we were completely relieved from our stress by the time we...

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Helpful?
Thank Amanda D
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Amanda D- I am pleased to hear our team members Art, Lee, Jaime and Lisa we pleasant and helpful during your most recent visit. At Aloft Phoenix Airport we strive to provide excellent customer service along with a clean and comfortable atmosphere. We will be passing on your kind words to the team members mentioned above. We look forward...

London, United Kingdom
Reviewed 27 January 2016

Arrived at this hotel for a short overnight stay after flying in from London. It is very close to the airport which is a positive and also as we discovered a negative, Got checked in very quickly and as a regular user of Aloft Hotels we knew what to expect from the rooms, which are large and functional.After a nearly...

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Helpful?
1Thank Islington70
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Islington70- Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. I am sorry to hear you didn't get a good nights rest, for each guest we do our best to meet and understand any special requests. At this point i have updated your profile to reflect you preferences for your next...

Austin, Texas
Reviewed 27 January 2016

So we fly in and out of Phoenix SkyHarbor a lot; The first time we stayed here we had very few expectations -- just hoping for a clean, quiet room, close to the airport for a way too early morning flight. That said, we're SPG Platinum members and are on the road a ton so we've experienced the great, not-so-great,...

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Helpful?
Thank TrippMaxAustin
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear TrippMaxAustin, Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. We always value our guests feedback; especially from our loyal SPG Platinum guests. I am delighted to hear Steve stood out and was able to make your stay that much easier- I will be passing this feedback along to him! Thanks...

Washington DC, District of Columbia
Reviewed 25 January 2016

Due to the blizzard, I was stranded in Phoenix after flight cancellations to the East Coast. Shout out to Art for free cinnamon roll & serving breakfast late. Lee, thanks for checking with the manager and waiving the cancellation policy due to extenuating circumstances. Jaimea, you're the best at getting us a great rate with value that can't be beat!...

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Helpful?
Thank NadiraAnsari
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear NadiraAnsari, Thank you for taking the time to share you experience at Aloft Phoenix Airport. I am very pleased to hear Lee, Jaime and Steve took excellent care of you during your visit. Thank you for your suggestion on the magazines, this is something we will look into. Here at Aloft we strive to provide a friendly, clean and...

Reviewed 25 January 2016

The entire crew is dedicated to achieving high customer satisfaction. Everyone is fantastic here, but to name a few that have gone beyond the usual customer service are Art (rode in the elevator with me the first time because it was purple), Nick, (helped me with shuttle service and moved me to another room), Ryan (came over to help me...

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Helpful?
Thank Susan C
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Susan C, Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. I am pleased to hear you were able to meet some of our great staff members and that they went out of their way to make you feel comfortable. We will be passing this feedback over to them during our...

Reading, Pennsylvania
Reviewed 25 January 2016

We stayed here a night due to a cancelled flight .... Art, Nick & Ryan made our lay over much better with their great service and friendy reception. Rooms are clean and cozy. Great place to stay. Kuddos !

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Helpful?
Thank Jodie M
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Jodie M, Thank you for taking the time to tell us about your recent stay at Aloft Phoenix Airport. I am glad to hear that Art, Nick and Ryan took excellent care of you during your visit. Here at Aloft we strive to provide a friendly, clean and comfortable stop for travelers. We hope to see you again next...

Reviewed 23 January 2016

Excellent customer service. They offer great entertainment at the Wxyz bar. The Bartender Rebecca is very attentive and makes awesome drinks. If you want a great atmosphere, I recommend this Hotel for your travels.

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Helpful?
Thank Susann H
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Susann h, Thanks for talking the time to tell us about your recent stay at Aloft Phoenix Airport. We appreciate you leaving a review and especially pointing out Rebecca's excellent bar-tending skills! As always, we look forward to having you back on property.

Nyack, New York
Reviewed 22 January 2016 via mobile

We stayed here for a night and It was probably the best stay I have ever had in a hotel! Art in the kitchen was an amazing chef and super friendly guy. Nancy was a wonderful host and Ryan made some really good drinks. I highly recommend Aloft in Pheonix! Don't look anywhere else!

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Helpful?
Thank maksimakelin
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Maksimakelin, Thanks for leaving a review about your recent stay at Aloft Phoenix Airport. I am so glad to hear that this was the best stay you have ever had in a hotel! I will be sharing your feedback with Art, Nancy and Ryan as we value their excellent customer service. We look forward to welcoming you back soon!

North Carolina
Reviewed 22 January 2016

Exactly what I would expect compared to other Alofts. Very convenient and close to airport. Good value. I was in and out pretty quick but happy with my stay. Complimentary shuttle was very convenient for ride back to airport at 5:30 AM.

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Helpful?
Thank EJG4
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear EJG4, Thank you for taking the time to leave a review on your recent stay at Aloft Phoenix. I am glad to hear you found the hotel shuttle convenient. We're also within walking distance to the Sky Train (which will take you directly into the airport 24 hours a day) and the Light Rail which can you take you...

Minneapolis, Minnesota
Reviewed 21 January 2016

This review is coming a bit late, as my stay at the Aloft was back in the middle of December, but now that the hectic time surrounding the Holidays and end-of-year / beginning-of-year activities has slowed, I'm finally getting further down my to-do list, and one of those items was to review my two-night Aloft stay from Sunday, December 13,...

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Helpful?
Thank mpcee123
DougRose, General Manager at Aloft Phoenix-Airport, responded to this review

Dear Mike and Mie Thank you for taking the time to tell us about your December stay. We appreciate you leaving a thorough review of your experience. I pleased to hear Art went above and beyond to make your stay exceptional. At Aloft we strive to provide excellent customer service along with a clean and fun environment. We will be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 

Additional Information about Aloft Phoenix-Airport

Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: ₹ 5,709 - ₹ 11,353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Hotel Style:
#44 Romantic Hotel in Phoenix
#51 Family Hotel in Phoenix
#60 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Phoenix-Airport staff and other travellers.
4 questions
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Questions? Get answers from Aloft Phoenix-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love that the front lobby had a pool table!”
indianmalu, 17 May 2017 | Read review
“south view - cool to watch planes landing”
Haverhill_MAKenMac, 13 May 2017 | Read review
“Higher floor is reserved for SPG members, but you can join for free!”
amysZ8006CL, 2 May 2017 | Read review
“Choose the side away from the airport runways”
BlairboyBoz, 18 Apr 2017 | Read review
“Get a room facing away from the airport for maximum quietness, but my room facing the airport was rather quiet anyway.”
Jimb0LA, 17 Apr 2017 | Read review
5 of 5
Aloft.com
US$ 100* /night
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TripAdvisorUS$ 100
HotelQuicklyUS$ 132
TravelocityUS$ 101
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Prices are for 1 room, 2 adults
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