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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 173 Hotels in Phoenix
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Arizona Biltmore, A Waldorf Astoria Resort
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1,570 Reviews from our TripAdvisor Community

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There are newer reviews for Arizona Biltmore, A Waldorf Astoria Resort
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Showing 1,535: English reviews
Lincoln, Ne
Reviewed 2 weeks ago

I stayed here with my family, all 13 of us, over the Christmas holiday. And in the words of my mother, "It was a 10+++". We stayed in the Ocatilla section, and it truly was like staying in your own private boutique hotel. The service here is beyond belief. Upon arrival we received a nice bottle of wine, chocolate deserts,...

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Helpful?
Thank lnktvlr
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Inktvlr, Thank you for sharing your incredible experience! I am pleased that you selected the Arizona Biltmore as your holiday destination and that you enjoyed impeccable service, stunning views and comfortable accommodations. We appreciate your kind feedback and hope to have another chance to serve you in the future! Warm regards, Sheila Foley

houston
Reviewed 2 weeks ago

The hotel is old and must have been very grand at one time. But now, it neither has the service you expect in a 5 star, nor the luxury. We stayed in the Ocotillo wing where the rooms were average, the bathrooms were below average, for $500/nt. The service was terrible throughout our 3 night stay. The service around the...

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Helpful?
Thank sumusabumom
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear sumusabumom, Thank you so much for taking the time to share your comments with our team. We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for impeccable service delivery and are always looking for ways to ensure that each guest experiences the very best we...

Kirkland, Quebec, Canada
Reviewed 2 weeks ago

There is no doubt this is a beautiful hotel and is nothing short of what you would expect from a hotel of this caliber. What really makes it special is the history of the building and those who've stayed there. Well worth the visit. Disappointingly, we didn't get a chance to try any of the extra amenities like the tennis,...

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Helpful?
Thank Gerry B
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Gerry B, Thank you so much for choosing the Arizona Biltmore and providing valuable feedback! We appreciate you taking the time to explore our expansive property. We hope to welcome you back soon! Kind regards, Sheila Foley

Chicago, Illinois
Reviewed 2 weeks ago via mobile

My husband, two daughters (11,15) and I stayed here when we were in town for the Fiesta Bowl. We came in a few days early... weather was perfect but what made the trip was the Biltmore. Beautiful rooms, amazing property, so clean and well cared for. It was decorated for the holidays which we loved and enjoyed. The pop up...

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Helpful?
Thank MomGL
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear MomGL, I am delighted to hear about your incredible visit! Our team works hard to provide guests with authentic experiences and unforgettable moments. I appreciate your kind words and look forward to serving you in the future. Thank you for choosing the Arizona Biltmore! Warm regards, Sheila Foley

Omaha, Nebraska
Reviewed 2 weeks ago

First time here. Brought the kids and grandkids. Stayed in the Occatillo section, which has a cocktail lounge and serves breakfast and appetizers and desserts in the evening. Kids loved the dessert bar. We truly enjoyed all of the pools and the wonderful meals. The staff and the service was 2nd to none. Definitely some great memories made on this...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank jerrygG7970JD
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear jerrygG7970JD, Thank you so much for choosing the Arizona Biltmore! We appreciate your valuable feedback and are delighted that you and your family enjoyed exceptional service! We look forward to welcoming you back very soon! Warm regards, Sheila Foley

Phoenix, United States
Reviewed 2 weeks ago

The service from all the personal was beyond what anyone would expect. They truly wanted to be sure your stay was of the best quality and service. The grounds were impeccable. The atmosphere of the resort exuded luxury of the highest degree. The food was the best anyone would want. Everything was prepared exactly as you requested the first time....

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank M D M
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear M D M, I am so pleased to hear about your amazing experience at the Arizona Biltmore! Thank you for sharing such kind words with our team. We strive to provide unparalleled service for every guest. I am delighted to know that your experience reflects the high service standards for which we strive. Thank you for choosing the Arizona...

Phoenix, Arizona
Reviewed 2 weeks ago

Would have received excellent if their handicap ramps were user friendly. Just too steep to use safely when the caregiver is older and lighter than the person they are pushing. The property and accommodations were excellent.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Theodore D
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Theodore D, Thank you for providing valuable feedback regarding your visit! We always appreciate hearing from guests including areas of opportunity. We hope to have the opportunity to welcome you back very soon. Respectfully, Sheila Foley

Reviewed 2 weeks ago

This resort is a great family resort! Stayed here for the second time and it was even better than two years ago! Great pools, friendly service, tasty food, many options on the resort. Gym was clean. We stayed in a villa which was awesome for myself, husband and three boys. Beds were super comfortable, bathrooms clean. We had a full...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Winnie O
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Winnie O, Thank you for choosing the Arizona Biltmore, A Waldorf Astoria Resort as your destination for luxury and relaxation! I am happy to hear that you enjoyed our wonderful amenities, delicious cuisine and guestroom accommodations. Thank you for the thoughtful feedback. We look forward to your next visit! Warm regards, Sheila Foley

Lake Geneva, Wisconsin
Reviewed 2 weeks ago

Overall, we enjoyed or 4 night stay here, with view of the mountains and lounge snacks, it made the stay enjoyable. The Ocatilla wings were not properly heated and we experienced pockets of hot and cold throughout the place. Heating in room was an issue, and people still smoke on premises (against the rules), so smoke billowed into our room...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank David L
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear David L, Thank you for providing valuable feedback. I am very disappointed to hear about the inconsistent temperatures you experienced within your Ocatilla guestroom. We will make sure those concerns as well as the others are addressed immediately. We thank you for choosing the Arizona Biltmore and hope to welcome you back soon. Respectfully, Sheila Foley

Atascadero, United States
Reviewed 2 weeks ago

We wanted a getaway close to our California home and decided on Arizona. Looking at our various choices the Biltmore came up again and again as having great reviews. We booked a 6 day All Inclusive package. The Biltmore is beautiful! The staff is friendly, attentive and efficient. The food and drink are excellent. The main pool with the water...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank hollylynnl
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear hollylynnl, Thank you for choosing the Arizona Biltmore as your holiday getaway! We strive to create wonderful experiences and enduring moments for our guests. I am so happy that we were able to provide this type of experience for you. We look forward to your return! Warm regards, Sheila Foley

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 18,912 - ₹ 49,976 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a room facing residential area”
 of 5 bubbles asoren2540, 17 Jan 2017 | Read review
“Stay away from rooms above the bar and ones that will take you 18 minutes to walk to from the self park area.”
 of 5 bubbles TheInspiredOne, 14 Jan 2017 | Read review
“I believe that you can't go wrong here. I usually upgrade to a "cottage".”
 of 5 bubbles amf660, 11 Jan 2017 | Read review
“Request garden/ mountain views for a really great upper floor view of the main garden area and mountains!”
 of 5 bubbles Teaempress, 7 Jan 2017 | Read review
“Terrace area.”
 of 5 bubbles 220jacquid, 28 Dec 2016 | Read review
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