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DoubleTree Suites by Hilton Hotel Phoenix

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DoubleTree Suites by Hilton Hotel Phoenix
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1,249 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel Phoenix
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Showing 1,217: English reviews
San Antonio, Texas
Reviewed 1 week ago

Some of the nicest employees I encountered were Ray Lopez and Paulino and Jessica. Breakfast was free and was a good hot meal with varied fruit, cereals, muffins and other things. There was one other desk attendant but I did not get her name. Upon making the reservation, I had asked for an early check-in and was granted this. The...

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Helpful?
Thank AlmostFamousRocker
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

AlmostFamousRocker, Thank you for taking the time to write your review. We're sorry to hear of your sub-par experience at our hotel. We will review the items mentioned with each department necessary to correct them to help make a better experience for all our future guests. We will make sure that the staff mentioned for the exceptional service are informed...

Kingman, Arizona
Reviewed 1 week ago via mobile

Stayed here for one night to go see the Suns Vs. Bulls game. Very pretty! There's a walk in lobby. When you check in they give you cookies that are very delicious! You walk into the courtyard where the pool and hot tub is to get the the elevator to take you to your floor. The rooms face the pool....

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Helpful?
1Thank kitadoll03
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

kitadoll03, Thank you for your feedback. We're thrilled you enjoyed your experience at our hotel during your visit here for the basketball game. We all work hard to make sure each guest enjoys their stay and it sounds like our efforts have paid off. We hope that you can come visit us again soon in the near future.

Puget Sound Area
Reviewed 1 week ago

This is a great place and close to the airport. Good rooms, good service and great people. I especially like the park and fly option they offer. The rooms are quiet and beds great. We have stayed here numerous times over the rears and the experience has always been great.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank DRW66
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

DRW66, Thank you for your review, and thank you for your continued loyalty to our hotel. We're happy to hear that our hotel and staff worked well for you during your stay, as well as all your previous stays. We look forward to seeing you again soon!

Austin, Texas
Reviewed 1 week ago via mobile

This hotel is definitely one to avoid. No internet working in room. Coffee out in the morning. No store to buy even a bottle of water or a snack. Smells old and like smoke. Manager was notified. However, an excellent employee serviced out meeting room all day. He was terrific. The rest of the stay was very disappointing.

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Helpful?
Thank projectskipper
Calvin P, On behalf of the hotel staff at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Winnipeg
Reviewed 1 week ago

WestJet provided this hotel to us since our flight was cancelled. The shuttle service was slow, they promised to have one every 15 mins but it was 30 mins since there was only one driver on. Once we got there we checked in and the staff was quick. One staff was friendly and the other one was quiet and didn't...

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Helpful?
Thank Chantale M
Williamsburg, Virginia
Reviewed 2 weeks ago

Convient to the Airport is just about all I can say for this place. A group of folks sitting right outside your door on the pool patio chain smoking sort of sets the mood for you stay; don't ya think? Way, way, way overpriced and absolutely zero ability to accomodate early travelers. There is nothing nearby where you might get...

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Helpful?
Thank George A
Aurora, Indiana
Reviewed 3 weeks ago

The rooms are clean and nicely outfitted but the hotel rooms are ALL exterior rooms. It was raining when I checked into the hotel and I didn't realize when I booked this room that the hotel rooms were all exterior rooms. You have to go outside and cross an uncovered courtyard to get to the elevator. All levels of the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank trishb93
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

trishb93, Thank you for your feedback, and we apologize for the inconvenience of the rain and exterior entrances. Typically Arizona does not get much rain, but we have tried putting many trees in our courtyard to help block it. We will look further in to other options to help all future guests get to their rooms without having to step...

Lenoir City, Tennessee
Reviewed 3 weeks ago via mobile

The hotel is very nice and handy to the airport. The staff are very helpful and pleasant. I had a quite and comfy room that was clean. They had a fridge with a small freezer and a microwave. The courtyard was pleasant and had orange trees with fruit hanging from the branches. Fountains were on and it was nice. This...

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Helpful?
Thank Bones83
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Bones83, Thank you for taking the time to write your review. Our staff works hard to make sure each guest enjoys their stay and it looks like our efforts were well noticed. We're glad you enjoyed both the spacious two room suite, as well as our lush courtyard area. We hope that you visit us again the next time you...

san Jose, United States
Reviewed 3 weeks ago

Excellent Pleasant hotel. A great place for business and or leisure travel. slightly confusing lay out. break Fast was excellent. Staff very courteous. Quite and Pleasant. The It is god value for money.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rajiv S
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Rajiv S, Thank you for your review. We're so thrilled to hear how much you enjoyed our hotel and hospitable staff. We hope to see you again the next time you visit Phoenix.

Tucson, United States
Reviewed 4 weeks ago

My husband totally enjoyed our stay at the Phoenix Airport Double Tree Hotel. Very relaxing, no noise from the airport at all. Friendly staff, quick check-in and check-out. Luxury hotel but not at a luxury price.

Review collected in partnership with DoubleTree by Hilton
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Thank S6372NHmaryr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: ₹ 7,057 - ₹ 24,733 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Expedia, Orbitz, Travelocity, Hotels.com and Cheap Tickets so you can book your DoubleTree Suites by Hilton Hotel Phoenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
Hotel Style:
#36 Romantic Hotel in Phoenix
#56 Family Hotel in Phoenix
#60 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Phoenix staff and other travellers.
5 questions
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Questions? Get answers from DoubleTree Suites by Hilton Hotel Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms open to the outside, HH floor is on the 4th floor”
 of 5 bubbles sportsfan987, 19 Feb 2017 | Read review
“Don't know if one room is any better than the next.... expect smoking in outdoor areas near the facilities.”
 of 5 bubbles georgeaZ308LF, 5 Feb 2017 | Read review
“Views weren't spectacular, but accessibility to freeways and great rooms made up for it.”
 of 5 bubbles erina96, 17 Jan 2017 | Read review
“Be a honors member and asked for a remodeled room on an upper floor and not anywhere need the house keeping area.”
 of 5 bubbles kalewis3244, 12 Jan 2017 | Read review
“Make sure your air conditioner works!”
 of 5 bubbles Brandy_N1975, 29 Dec 2016 | Read review
5 of 5