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    Arizona Grand Resort & Spa

    8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
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    3/12/2017 4/12/2017
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    US$ 247
    US$ 240
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    US$ 247
    US$ 240
    Traveller (828)
    Room & Suite (409)
    Pool & Beach (94)
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    Overview
    • Excellent48%
    • Very good27%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “wave pool” (225 reviews)
    “oasis water park” (207 reviews)
    “golf course” (370 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Embassy Suites by Hilton Hotel Phoenix - Tempe
    911 reviews
    #19 of 53 hotels in Tempe
     
    SpringHill Suites Tempe at Arizona Mills Mall
    225 reviews
    #28 of 53 hotels in Tempe
     
    Ramada Tempe/At Arizona Mills Mall
    1,052 reviews
    #20 of 53 hotels in Tempe
     
    DoubleTree by Hilton Phoenix Tempe
    987 reviews
    #4 of 53 hotels in Tempe
     
    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,890)
    Traveller rating
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    1 - 5 of 2,863 reviews

    Reviewed 3 days ago

    Beautiful hotel; workout facility was very nice; rooms were clean, spacious, and comfortable; staff was friendly and accommodating; has many choices for restaurants on the property; checked out only one of he pools and it was nice; did not have an opportunity to try the...More

    Thank Adam P
    Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded yesterday

    I am thrilled you enjoyed your stay and appreciate your kind comments regarding our staff, renovated guest suites and our resort pools. Thank you for taking the time to share your experience on TripAdvisor and I hope we have a chance to welcome you back...More

    Reviewed 4 days ago

    Deplorable, unhelpful customer service; unresponsive and uncaring staff. Unimaginative, institutional overpriced food. Don't stay here if you have specific dietary needs (like gluten intolerance, for example). Phone was broken (and filthy). Wake up call never came. Room service missed half our order. Chairs on the...More

    Review collected in partnership with this hotel
    Thank jpv134
    Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded yesterday

    I am shocked to learn about your recent experience and I am regretful for the impression we have left on you. I am so sorry for the poor treatment you received from our staff and the conditions you have noted. Given another opportunity, I am...More

    Reviewed 5 days ago via mobile

    Almost got lost trying to get from place to place during a busy dance competition here. The hotel map didn't help too much. We had a spacious King Suite - Liked especially bath and vanity but a tip for the pull-out couch: sleep on top...More

    Thank newdiet
    Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded yesterday

    I am delighted you enjoyed your stay overall and appreciate your kind comments regarding our newly redesigned guest suites. I want to thank you for sharing your experience on TripAdvisor and hope you have a chance to come back and see us again soon!

    Reviewed 6 days ago

    I gave this resort hotel a one star rating for the following reasons: they charge a ridiculous daily resort fee on top of the daily hotel room rate, the hotel lobby restaurant prices are extremely high for the amount of food you get, my room...More

    Review collected in partnership with this hotel
    1  Thank fsm1
    Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded yesterday

    I am terribly disappointed by the impression we have left on you. The service you received is not to our usual level and I apologize for the negative impact it had on your stay. I want to thank you for bringing these matters to my...More

    Reviewed 6 days ago

    Rooms are spacious with balcony and separate livingroom and very nice. Resort is impressive with nice walkways, golf, shuttle to shopping. Food menu for conference disappointing. Mexican restaurant very good. Pool area closed - a real disappointment.More

    Thank mbrsgreen
    Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded yesterday

    I am delighted you enjoyed your visit and our recently renovated guest suites! I am thrilled you had a chance to dine at Aunt Chilada's and use our shuttle to Arizona Mills Mall. I completely understand your disappointment regarding our Oasis Water Park closure. The...More

    Embassy Suites by Hilton Hotel Phoenix - Tempe
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    Ramada Tempe/At Arizona Mills Mall
    1,052 reviews
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    DoubleTree by Hilton Phoenix Tempe
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$ 196 - US$ 441 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Phoenix
    • #7 Spa Hotel in Phoenix
    • #11 Luxury Hotel in Phoenix
    • #26 Romantic Hotel in Phoenix
    • #27 Business Hotel in Phoenix
    • #33 Family Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 744
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Hotwire, Splitty, Cancelon, Orbitz, HotelsforEveryone, TripOnline SA, Evoline ltd, HotelQuickly and Cheap Tickets so you can book your Arizona Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Arizona Grand Hotel Phoenix ,
    • Pointe South Mountain Resort ,
    • Pointe South Resort ,
    • Arizona Grand Phoenix ,
    • Arizona Grand Resort
    Add Photo Photos
    Traveller (828)
    Room & Suite (409)
    Pool & Beach (94)
    Dining (41)
    Hotel & Grounds (587)
    Family and Play Areas (19)
    Bathroom (16)
    Business Centre & Event Rooms (5)
    Nearby
    Ramada Tempe/At Arizona Mills Mall
    1,052 reviews
    .52 km away
     
    DoubleTree by Hilton Phoenix Tempe
    987 reviews
    3.73 km away
     
    Embassy Suites by Hilton Hotel Phoenix - Tempe
    911 reviews
    4.15 km away
     
    SpringHill Suites Tempe at Arizona Mills Mall
    225 reviews
    .85 km away
     
    Nearby Restaurants
    The Waffle House
    55 reviews
    .59 km away
    Claim Jumper
    491 reviews
    .76 km away
    Aunt Chilada's Tempe
    593 reviews
    .45 km away
    Rustler's Rooste
    1,487 reviews
    .46 km away
    Nearby Attractions
    Mercado Mexico
    6 reviews
    .75 km away
    SEA LIFE Arizona
    483 reviews
    1.40 km away
    Arizona Mills
    332 reviews
    1.17 km away
    LEGOLAND Discovery Center Arizona
    216 reviews
    1.44 km away
    Ask a question
    Questions & Answers
    KMA3boys
    6 November 2017|
    AnswerShow all 4 answers
    Response from Paul G | Property representative |
    Hello KMA3boys, The Oasis Park closed for the winter season the last weekend of October. We reopen the park February 17th, 2018! I hope we have a chance to welcome you. Thank you, Paul Gray, General Manager
    0
    Votes
    Robert I
    10 October 2017|
    Answer
    Response from Paul G | Property representative |
    Hello Robert, Oasis Water Park will be open during weekdays in March! We would love the opportunity to host you at our beautiful resort. Thank you, Paul Gray, General Manager, Arizona Grand Resort & Spa
    0
    Votes
    Dana S
    27 September 2017|
    AnswerShow all 4 answers
    Response from Paul G | Property representative |
    Hello Dana, The Oasis Water Park and Slide Canyon Tower will be open in April. Please let me know if I can be of further assistance. Thank you, Paul Gray, General Manager, Arizona Grand Resort & Spa
    0
    Votes
    Room Tips
    "higher floors have beautiful views!"
    Read review
    "Rooms in Camelback are closest to both the water park and conference center."
    Read review
    "All the rooms are great!"
    Read review
    "Try to ask for the "Camelback suites", it is right across from the Oasis water park"
    Read review
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