We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel San Carlos

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel San Carlos
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

324 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel San Carlos
See the most recent reviews
Showing 318: English reviews
Newmarket, New Hampshire
Reviewed 17 March 2013

The San Carlos has a lot of charm. Old chandeliers, old pictures of Phoenix in its earlier days. So much charm that they left the electricity (wiring) dated by to 1928 when the place was built. We actually have extension cord after extension cord for wiring in our room (room 603) and old pipes sticking out of the bathroom walls...

 Report
Helpful?
Thank wmcguire
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you for your review, it has been noted and improved upon since your last visit.

Denver, Colorado
Reviewed 16 March 2013

We were in downtown Phoenix to catch Eric Clapton in concert this week and chose to stay with the Hotel San Carlos. This historic hotel is located in the heart of the business district just a few minutes walk from the US Airways center and Chase field. The metro line runs right in front of the hotel and the area...

 Report
Helpful?
1Thank Lee H
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest , Thank you so much for your review! We are pleased to see you had a wonderful time and we hope to see you again soon .

Hammonds Plains
Reviewed 28 February 2013

Stayed in this hotel for 5 nights while attending a conference. Location for conference was within an easy walking distance. Not a great location for walking to anything after conference hours as the core of Phoenix basically shuts down after office hours. Hotel staff were friendly but not particularly knowledgeable about cities venues and transportation systems. The room itself was...

 Report
Helpful?
Thank Campfiregirl1
Angela H, Manager at Hotel San Carlos, responded to this review

We thank you for staying with us while you were in town for a conference. Our accommodations are original from the late 1920's so compared to a modern hotel about we do come out looking smaller. Sorry for this inconvenience and I hope you overall had a lovely trip. Safe travels wherever you end up next and we hope to...

Chicago IL
Reviewed 26 February 2013

Did not stay at the convention hotel. Just 1 1/2 blocks away the Hotel San Carlos is a lot less. It dates to the 1920's and has cool history on every floor. Was in a Hitchcock movie! All the stars were there at one time or another. The rooms are retro. But they are comfy and I love the pillows....

 Report
Helpful?
Thank averagehuman
Angela H, Manager at Hotel San Carlos, responded to this review

We thank you so much for being a guest here at the Hotel San Carlos. You walked the halls of old Hollywood, ate at the tasty Bonjour Vietnam and hopefully had a great convention! Safe travels and we can't wait to have you as a guest again.

Reviewed 20 February 2013 via mobile

Loved the ambiance! Marilyn Monroe stayed here, and many say it is haunted by a patron who committed suicide decades and decades ago. My husband was awakened by footsteps in our room (I think it was the power of suggestion)! The room was extra small, but we prefer boutique hotels as opposed to chains.

 Report
Helpful?
Thank SleepyGypsy
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest - thank you so much for your stay. I like to hear you enjoyed your stay and that you like to give boutique hotels a try. We hope to see you again soon!

Washington, DC
Reviewed 15 February 2013

Near the high-rise Hyatt and Westin, a relic of the Old West with rooms named for the stars who stayed there. My room was down the hall from the Spencer Tracy suite. The stars are embedded in the sidewalk like Beverly Hills - Marilyn, Cary Grant, Gary Cooper, you name it. Good Vietnamese bistro in house. For folks who like...

 Report
Helpful?
Thank GlobalTourist10
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest: we thank you for staying with us while you were in town for a convention. I'm glad you enjoyed taking a step back into a simpler time and enjoying your stay at the historic Hotel San Carlos. We know you have many choices downtown and look forward to seeing you again! Safe travels this year!

Glendale, Arizona
Reviewed 31 January 2013

So this review maybe should go under attractions, but here is no San Carlos Hotel there. One thing you might not know about the San Carlos Hotel is that it is very, very old, and subject to hauntings. There is a tour you may sign up for, either as a guest or coming in without a hotel stay, although that...

 Report
Helpful?
1Thank Flynn123
Angela H, Manager at Hotel San Carlos, responded to this review

Hello ghost hunter of the Hotel San Carlos - I would like to start out by saying what fantastic photos you have shared regarding our ghost tours that we have here! Yes, this is a historic and haunted hotel but we have friendly ghosts here and lots of history. I’m glad to hear you enjoyed your tour and we hope...

Jacksonville, Florida, United States
Reviewed 26 January 2013

We have been visiting phoenix for Alice Cooper's Christmas Pudding show for the last six years. We have stayed at the San Carlos each time. We like the character of the old historic hotel. What we really like is how nice the staff and management are. The hotel is in the heart of downtown, within walking distance of Cooperstown and...

 Report
Helpful?
1Thank AliceCooperFans
Angela H, Manager at Hotel San Carlos, responded to this review

Dearest Hotel San Carlos guest: We thank you for choosing us when you visit downtown Phoenix and do consider you part of our hotel family. We look forward to seeing you in December and dining at the delicious Bonjour Vietnam (among other yummy local eateries). Safe travels - thank you!

Atlanta, Georgia
Reviewed 22 January 2013

My husband and I enjoyed staying here from the historic aspects of the hotel. To sit in the pool and imagine the old-time celebrities that enjoyed the hotel was fun. Things were simpler back then, and the scale of the hotel pool and rooms reflects that. But, for us, it was nice to take a glimpse back to that more...

 Report
Helpful?
Thank Traveler385
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Hotel San Carlos guest – I’m glad to hear you had a pleasant stay while you were here. You are perfectly correct on the historic aspects of the hotel. The walls are thin and pick up on the city noise but we are located in the heart of downtown Phoenix and can be expected in any major city. With...

Phoenix, Arizona
Reviewed 21 January 2013

DO NOT STAY HERE! Just don’t – this was the worst night of my entire life. First off, I just want to say that I can understand that it’s an older hotel and there are quirks that will come with it. I was okay with the wireless not working very well in our room; I was okay with how small...

 Report
Helpful?
6Thank Sarah C
Angela H, Manager at Hotel San Carlos, responded to this review

Based on our conversation we last had I am again sorry for your unpleasant stay at the hotel. I tried to understand where your reservation came from to resolve your dissatisfaction and I also understand your point of view and the fact that you were so upset. I remembered offering you potential solutions at the time but we had a...

138 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (124)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (42)
Viewed
Bathroom (20)
Viewed
View from Room (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Hyatt Regency Phoenix
#27 of 175 in Phoenix
1,799 reviews
Show Prices
Show Prices
Show Prices
Westin Phoenix Downtown
#5 of 175 in Phoenix
790 reviews
Central City
Kimpton Hotel Palomar Phoenix
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel San Carlos is Phoenix's only historic bouitque hotel and has been since 1928. Each of our 128 guest rooms has been individually decorated. Hotel San Carlos is convenietly located in the heart of downtown Phoenix's financial,goverment,and entertainment distric, just steps away from many fabulous local Phoenix Attractions.Walking distance of the convention center. We look forwards to having you stay with us and experience a touch of Phoenix history during your stay at Hotel Sand Carlos.The Hotel San Carlos is Registered with Green Chambers of Commerce! ... more   less 

Additional Information about Hotel San Carlos

Address: 202 N Central Ave, Phoenix, AZ 85004-2201
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: ₹ 7,001 - ₹ 15,299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Carlos 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Cheap Tickets, Orbitz, Booking.com, Cancelon, getaroom.com, TripOnline SA and Evoline ltd so you can book your Hotel San Carlos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Carlos Hotel
San Carlos Phoenix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel San Carlos staff and other travellers.
1 question
Ask a question
4 months ago

See all questions (1)

Questions? Get answers from Hotel San Carlos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“adjoining suites available for larger groups.”
ashrosefoster15, 24 Apr 2017 | Read review
“donot live in the 4th floor. The wifi signal there was terrible. Most of the noises were come from other rooms.”
xiaoyuc850, 22 Apr 2017 | Read review
“Higher floors may be quieter, but the east side of the hotel was very noisy”
693jessicau, 19 Mar 2017 | Read review
“If you aren't a light sleeper, any room should be fine. Otherwise I'd opt for the top floors.”
LGA026, 5 Mar 2017 | Read review
“We did not see a good room.”
johnlE7654EG, 17 Oct 2016 | Read review
5 of 5