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Hotel San Carlos

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310 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Paris, France
Reviewed 2 weeks ago

The hotel is all about the location. Very easy access to almost everything, since it is in the heart of downtown. We had a conference meeting in the nearby conventional center. It is an old hotel, which definitely needs some renovation work. The internet is OK and it is included in the room reservation. The ride to the airport is...

Thank Petar T
Carlsbad, California
Reviewed 2 weeks ago via mobile

I was touring with Il Divo (what a fabulous entertaining group of exceptional young singers with marvelous accompanying dancers from Spain) when I stumbled on the vintage Hotel SAN Marcos. What a little gem. It has enormous history and shares some history of old Hollywood. Now, to be clear, I favor old, historic hotels. This hotel is not a state...

Thank Ddtviolinist
Tucson, Arizona
Reviewed 27 October 2016

We stayed here when we were going to a concert as Talking Stick. It's a short walking distance which is exactly what we wanted. The room was very clean. This is an older, historic property so the rooms are smaller. We didn't care as we were there for one night only. We ate at the restaurant in the lobby which...

Thank Armyparents0425
Angela H, General Manager at Hotel San Carlos, responded to this review

Thank you so much for your time and review! Wishing you the Best of ALL! Best Regards, Angela Hentz

Branchland, West Virginia
Reviewed 18 October 2016 via mobile

I love staying at hotels with history. This one has it! It is said a young lady jumped to her death and never left San Carlos! This is one of, if not the oldest hotel in Phoenix. I stayed in room 517. The hotel is clean, but the bathroom is so small you have to step out to dry off....

Thank Randy K
Angela H, General Manager at Hotel San Carlos, responded to this review

Dearest Guest of the Hotel San Carlos! We Thank you so much for staying with us repeatedly! We really appreciate your business and love seeing you around! Wishing you All the Best! Kindness Regards, Angela Hentz and Staff

Prescott, Arizona
Reviewed 17 October 2016

We have once again tried to embrace the "Historic Charm" of the old San Carlos Hotel. Yes, I knew from earlier visits that the room would be old and small. However after my past and more positive review, the hotel manager had responded that the bathrooms had been upgraded since my visit. Well ours certainly had not. The bathrooms are...

Thank John L
Angela H, General Manager at Hotel San Carlos, responded to this review

Thank you so much for taking your time and sharing your experience with us with other travelers! We enjoyed accommodating you and would like to see you back on your next visit to Downtown Phoenix. Have a Fantastic Evening! Best Regards, Angela Hentz and the Staff

Reviewed 4 October 2016 via mobile

The staff is very friendly. Tge hotel is a older property but neefs sone upgrades The beds are not very comfortable bathrooms need to ve updated tge shower drains slowly causing the tub to fill while showering.

Thank Crazydad1008
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest! We appreciate your comments and Thank you for giving us a chance. We apologize that you were uncomfortable and we are sorry for that poor experience. The issues were escalated to the engineering department to fix the problems. We would like to ask if you could give us another chance in the future. Best Regards, Angela Hentz

Tucson, Arizona
Reviewed 29 September 2016

We stayed here to attend a concert nearby. Here's the scoop: The good: Great location for any downtown activities Charming, quirky and historic Staff was helpful and very nice Better then expected bathroom products Bed was comfy Good towels...not thin or skimpy Pool area great Fitness area perfect for rolling out a yoga mat It may be haunted. We had...

Thank Ainofea
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your honest review! We are pleased we were able to accomodate you in your lodging needs and we hope to see you soon.

Pompano Beach, Florida
Reviewed 22 September 2016

I'm a native but have liked back east for decades. Came back to visit and embraced the San Carlos. It evoked old Phoenix even before me (50's and 60's) and was in a great central location. You can feel the 30's vibe here.

Angela H, Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your honest review! We are happy you found a place were you can travel back in time and reminisce.

Reviewed 20 September 2016

This historic hotel is very comfy, relaxing and a fair value. The staff is a bit eccentric at times but friendly. The pool is unique and good for sitting around and having a drink. You can ask to look around in the famous room where Marilyn Monroe stayed. Its right next door to a great Irish bar too, Seamus McCafferies

Thank Eric M
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Eric, Thank you for the awesome feedback . We are glad to see we met your expectations and you had a pleasant stay with us!

Phoenix, Arizona
Reviewed 19 September 2016

I knew the stories before we booked, and that was part of the reason that we stayed there. We chose the Marilyn Monroe suite, and had a wonderful night surrounded by pictures of Marilyn. We took advantage of the 8-foot deep pool just outside of our door, and enjoyed wandering the halls and looking at the old photographs, many with...

Thank Robert B
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Robert, Thank you for your honest review and we are glad to see you enjoyed your stay with us! We look forward to seeing you again in the near future.

137 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (123)
Room/Suite (22)
Hotel & Grounds (42)
Pool/Beach Area (6)
Bathroom (20)
View from Room (1)
Other (32)

Management photos: Courtesy of the property manager

All Management Photos (14)
Room/Suite (4)
Hotel & Grounds (6)
Pool/Beach Area (1)
Other (3)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel San Carlos is Phoenix's only historic bouitque hotel and has been since 1928. Each of our 128 guest rooms has been individually decorated. Hotel San Carlos is convenietly located in the heart of downtown Phoenix's financial,goverment,and entertainment distric, just steps away from many fabulous local Phoenix Attractions.Walking distance of the convention center. We look forwards to having you stay with us and experience a touch of Phoenix history during your stay at Hotel Sand Carlos.The Hotel San Carlos is Registered with Green Chambers of Commerce! ... more   less 

Additional Information about Hotel San Carlos

Address: 202 N Central Ave, Phoenix, AZ 85004-2201
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: ₹ 7,895 - ₹ 13,273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Carlos 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
San Carlos Hotel
San Carlos Phoenix
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Questions & Answers

Questions? Get answers from Hotel San Carlos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not see a good room.”
 of 5 bubbles johnlE7654EG, 17 Oct 2016 | Read review
“Do not expect big rooms. They didn't build them big in 1929.”
 of 5 bubbles GlobalRobo, 19 Sep 2016 | Read review
“Request a room towards the back of the property, away from the pool. If there is an event happening, the pool area can be very loud.”
 of 5 bubbles laurapX9826DE, 13 Jun 2016 | Read review
“Rooms that face the inner (ugly) area are smaller than outside facing rooms.”
  • Small Room, comfortable bed/pillows
  • Photo makes floor look dingy, but it wasn't - was clean
  • Not for Claustrophobic people
 of 5 bubbles Poiuy_Qaz, 22 May 2016 | Read review
“The southwest side of the hotel, second floor is right above the bar...very noisy...”
 of 5 bubbles BMF1988, 12 Apr 2016 | Read review
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