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Embassy Suites by Hilton Hotel Phoenix Biltmore

1,118 reviews
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Traveller (178)
Room & Suite (202)
Dining (63)
Overview
  • Excellent41%
  • Very good28%
  • Average16%
  • Poor10%
  • Terrible5%
Travellers talk about
“omaha steakhouse”(65 reviews)
“koi ponds”(26 reviews)
“beautiful atrium”(17 reviews)
Free Internet
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Phoenix Biltmore
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (1,118)Write a Review
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All reviewsomaha steakhousekoi pondsbeautiful atriumcheesecake factorycod fishthe manager's receptioncooked to order breakfasthappy hourcomplimentary breakfastrestaurants and shoppingspacious roomseach morningfront desk staffbusiness tripbiltmorelobbycamelback
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1 - 5 of 1,105 reviews
Reviewed yesterday

Hotel rooms run down. Carpet stained, tub faucets hard to turn completely off and furnishings dated. The best reason to stay here is the free breakfast. Public areas also dated. Supposedly recently sold...when will renovation start?

Review collected in partnership with Embassy Suites Hotels
Thank Traveler112358
Hotel's Favourite
Reviewed 9 November 2017

I attended a convention at this hotel and the main center of the hotel was a lovely garden complete with gardens and bridges. The rooms are lovely and the staff are very welcoming and accommodating. The rooms are around a central area which has trees,...More

Thank GinkaMG
Response from Benjamin T, Director of Fornt Office at Embassy Suites by Hilton Hotel Phoenix BiltmoreResponded 11 November 2017

Thank you so much for all of the kind words, it is like an Oasis! May you have safe travels and we look forward to welcoming you back soon.

Reviewed 5 days ago

This hotel was one of the worst hotels I have ever experienced. I always enjoy Embassy Suites, we have a great one in our city, and I always choose Hilton properties if possible, but I was so horribly disappointed with this stay from the rooms,...More

Thank travelmom71717
Reviewed 1 week ago

Would definitely want to come back. Now I’m going to be checking out Embassy Suites at other places we visit. Complimentary made to order omelettes with option for pancakes and French toast! AND happy hour daily!!! Beautiful place with koi and turtles, had such a...More

Review collected in partnership with Embassy Suites Hotels
Thank pearl0509
Response from Benjamin T, Director of Front Office at Embassy Suites by Hilton Hotel Phoenix BiltmoreResponded 1 week ago

Thank you for the great review, I am so glad to hear that you enjoyed yourself! I really like the Koi and Turtles too! Have safe travels and we hope to see you the next time your in Phoenix! Benjamin

Reviewed 2 weeks ago via mobile

I spent 2 nights at this hotel for work. It was super convenient to walk to the work site and also convenient to shops and restaurants. The room was comfortable but it could use a bit of updating. The upholstery was well worn and the...More

Thank merlinsurrietrekker
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Traveller (178)
Room & Suite (202)
Dining (63)
Pool & Beach (39)
Hotel & Grounds (224)
Business Centre & Event Rooms (20)
Bathroom (12)
Family and Play Areas (3)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast included
Banquet Room
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$ 134 - US$ 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Phoenix
#40 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 134 - US$ 345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in Phoenix
#40 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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