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Premier Inns

  • Excellent12%
  • Very good12%
  • Average6%
  • Poor12%
  • Terrible58%
  • 5 Mar 2018
    “This should be called The Bates Motel”
  • 4 Nov 2017
    “This has to be worst hotel I have ever experinced”
10402 N Black Canyon Hwy, Phoenix, AZ 85051-1506 See on map
Free Parking
Air Conditioning
Non-Smoking Hotel
Family Rooms
2.5 Star accommodation
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (33)
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1 - 5 of 29 reviews
Reviewed 5 March 2018

This is the worst hotel, by far. I have been to so many hotels all over the world. From booking a reservation which was tedious since no one was answering the phone. Upon check in middle of the night driving from California, we have met...More

Date of stay: March 2018
1  Thank Dawn T
Reviewed 5 November 2017

The people that have rated this hotel as excellent must be family members. It all started on trying to check in 60 minute's early, I was turned away and told to come back as my room was not ready by a very rude elderly lady....More

Date of stay: November 2017
1  Thank Tanya C
Reviewed 27 October 2016 via mobile

My wife & I wanted a relatively cheap hotel to the west of Phoenix - shame I booked this one!! Location was fine but the locality was clearly questionable - upon checking out distinct smell of weed. Room whilst clean didn't have even the basic...More

Date of stay: October 2016
4  Thank R4320CImikec
Reviewed 24 September 2016

My husband and I checked in here 9/23/16 at 3pm, we checked out the same day at 735pm. Upon checking in my husband ran inside to get the room, I stayed in the car with the kids, we have 3 children ages 6, 4 and...More

Date of stay: September 2016
Thank SqueekSarzoza
Reviewed 4 March 2016

Arriving in the evening we were met by very friendly staff at the front reception, who very promptly organized our room keys, which enabled us to get to our room quickly after a long day of driving. The room was very spacious and comfortable. This...More

Date of stay: February 2016
2  Thank pavitts
View more reviews
Hotel class
Hotel Amenities
Free Parking
Air Conditioning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Hotel Style
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 54 - US$ 122 (Based on Average Rates for a Standard Room)
Also Known As
Premier Inns Hotel Phoenix
United States > Arizona > Central Arizona > Phoenix > North Mountain
Hotel class
Hotel Style
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 54 - US$ 122 (Based on Average Rates for a Standard Room)
Also Known As
Premier Inns Hotel Phoenix
United States > Arizona > Central Arizona > Phoenix > North Mountain
Traveller (11)
Room & Suite (7)
Pool & Beach (1)
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Questions & Answers
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Room Tips
"Never book here."
5 Mar 2018
Read review
"Do not stay here spend 5 dollars more"
4 Nov 2017
Read review
"Don't ever stay here, but if you do, you will see."
11 May 2015
Read review
"There are no good rooms if you ask me. I was very very afraid to stay there."
15 Feb 2015
Read review
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