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WoodSpring Suites Phoenix I-10 West

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#89 of 175 Hotels in Phoenix
Certificate of Excellence
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WoodSpring Suites Phoenix I-10 West
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45 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Reviewed 22 March 2017 via mobile

This hotel is filthy! We could not get a holiday inn express room because of everyone in town for spring training. So we settled for this. You could have made a wig from how many pubes covered the floor. For some reason there's a full kitchen in the rooms but a tiny, tiny bed. Priorities seem to be foggy in...

1Thank AmberLMartinez
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.

Bedford, NY
Reviewed 15 March 2017

First the bedding was filthy. I don't just mean stained, I mean well-used!!! The heater roared every time it turned on waking you up. The mattress was awful. The pillows were awful. You cannot sleep here and for me, that is the only purpose of a hotel.

Thank Kitkat_NY
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing WoodSpring Suites.

Washington, DC
Reviewed 8 March 2017

So, came here for a 7 day cactus league to see the various MLB spring training games, booked everything through hotels.com, a minor problem with check-in but Lance the manager and customer service cleared it up, the people at the counter handle everything well, and some nice local places within walking distance. It's a pretty decent suites hotel, looking nice,...

Thank Dee_of_DC
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.

Reviewed 22 February 2017

Front desk is not open 24hrs, made reservations a month in advance for a non smoking room and they gave me a smoking one because they did not have any more rooms available. It was noisy and did not feel clean. We checked out next day by calling a number because the front desk was closed at 7am. Will never...

Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.

Reviewed 8 February 2017

My wife and I recently spent a week at this hotel, we were mainly in Phoenix to go to some Arizona Coyote games up at Gila River Arena in Glendale. We chose this hotel because of its value and location, granted we arrived into Skyharbour at about 9pm on a sunday night, it took us less than 20 minutes to...

Thank coyotes_uk
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

We make an effort to provide excellent service at an affordable price to our guests, and we are so glad we were able to do that for you. Thank you for your kind words in this review. We are pleased to see positive feedback from our satisfied guests.

Mount Sinai, New York
Reviewed 2 February 2017 via mobile

Due to a job relocation from Long Island, I needed a place to stay that was inexpensive but also clean, convenient and safe. I am in management and travel fairly extensively. I visited and stayed at several other extended stays before finding this one and left the others almost immediately because of how unclean and dodgy the environment was. One...

Thank Basstringerfish
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

On behalf of our entire staff here at WoodSpring Suites we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.

Leeds, United Kingdom
Reviewed 11 January 2017

This hotel only opened recently and therefore everything is pristine clean, I just hope they can keep this standard of cleanliness at such a high level. The room I had was equipped with a fridge, microwave and hob (and kitchen sink) but did not have any crockery or cutlery so if you intend eating in your room, bear this in...

Thank EnglishroseEngland
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

We are glad WoodSpring Suites provided you with an enjoyable stay. We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive review and hope to see you back with us again.

Phoenix, Arizona
Reviewed 28 October 2016

What attracted me to select this extended stay hotel was the friendly management at the check-in counter. In addition, the manager has a penchant for hiring friendly, capable personnel, from maintenance to the people who clean the rooms and public areas. I also appreciate the security provided where ALL outside entrance doors are working so that only a key will...

Thank anntique72
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

New York City, New York
Reviewed 3 August 2016

Hello. I stood at this woodspring suites for two weeks. While I was there and I had a great stay. When I walked in the the lobby to check in the manager and the general manager greeted me with kindness and it felt really good. When I got to my room, the room felt very clean. I stood at this...

1Thank erinagerlach
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

We are so glad our staff was able to make your time at WoodSpring Suites a great one. The WoodSpring Suites team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.

Reviewed 29 July 2016 via mobile

This place is awesome. When I first arrived my room was very cleaned. The housekeeper Erica came every two weeks and did a great job. The whole staff was very friendly and always there when I needed a question answered. I will be back to stay again soon. Thank you

Thank Jake D
Heather L, Guest Relations Manager at WoodSpring Suites Phoenix I-10 West, responded to this review

Thank you for sharing such kind words about our staff. We will be sure to let them know their efforts did not go unnoticed.

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. ... more   less 

Additional Information about WoodSpring Suites Phoenix I-10 West

Address: 1360 N 43rd Ave, Phoenix, AZ 85009-3160 (Formerly Value Place Phoenix, Arizona (Central))
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: ₹ 3,146 - ₹ 5,779 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Phoenix I-10 West 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Value Place Phoenix Hotel Phoenix
Hotel Style:
#71 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Phoenix I-10 West staff and other travellers.
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2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not possible, stay away!”
Kitkat_NY, 14 Mar 2017 | Read review
“Steps from the elevator”
Dee_of_DC, 7 Mar 2017 | Read review
“Ask for a room towards either end of the hotel away from the central lift”
coyotes_uk, 8 Feb 2017 | Read review
“Well-maintained with a working kitchenette for long term stays.”
anntique72, 28 Oct 2016 | Read review
“prepare for a good time”
494octavep, 1 Jun 2016 | Read review
5 of 5