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Comfort Inn Payson

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#4 of 12 Hotels in Payson
Certificate of Excellence
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Comfort Inn Payson
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Payson
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Showing 97: English reviews
Tempe, Arizona
Reviewed 10 September 2016

Our room is always clean, the staff is always polite, professional and accommodating. We wouldn't stay anywhere else. The GM's name is Greg Lipson and he always makes us feel at home. He goes over and above to make sure we have a good stay. We have stayed here for both personal and business.

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Helpful?
Thank Tina-CCTops
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Dear Tina, Wow! We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our clean rooms . We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you...

Reviewed 28 August 2016

I read some other reviews and was disappointed at how people were picking apart this hotel. Trivago and TripAdvisor rate this as a 2 Star Hotel, but I'd give it an extra star! If people are this picky, they shouldn't stay in a 2-Star Hotel with 5-Star expectations. Anyway, I booked online last minute, so paid a $111 AAA rate...

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Helpful?
Thank Jennifer L
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are excited to share this wonderful review with our hardworking staff, and we thank...

Las Vegas, Nevada
Reviewed 27 August 2016

This is a good quality motel that has all the basic needs met. The WiFi worked well and there was a microwave and good refrigerator in the room. The bed was decent and there were plenty of pillows. It was a clean, quiet facility and the staff was friendly.

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Helpful?
Thank Jeffrey C
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It means a lot to hear from guests who are satisfied with all of our services and amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to...

Reviewed 23 August 2016

We checked, and everything went very smoothly. There was an issue with a skunk that had sprayed a guest outside, but management took care of it by moving guests who were affected. Overall we really enjoyed our stay there, and will be back again.

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Helpful?
Thank Leo G
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We want to apologize for the issues that you experienced due to the skunk, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your...

Reviewed 11 August 2016

Our room was clean, very comfortable, and staff went out of their way to see to our needs. Stephanie and Heather (front desk) were both very accommodating, helpful, and friendly.There was plenty of assistance with local information, it was in a great location, and the noise level was low.

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Helpful?
Thank cameron s
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking...

Chico
Reviewed 27 July 2016 via mobile

We had a very wonderful experience staying here for five days. As luck would have it our vehicle broke down a few miles out of town. We were seeing relatives so we got around OK. Even so, we spent quite a bit more time in this hotel then we would on a trip for things go more smoothly. We used...

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1Thank carlsoncarl
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the...

Sequim
Reviewed 17 June 2016

Maybe there was something going on in Payson that caused rates to go up for the weekend. All the the majors were well over $100. The room was large and well appointed, with microwave and refrigerator, desk and swivel chair. King size bed was very comfortable with plenty or pillows. If you use the in-room coffee maker, only fill the...

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Helpful?
Thank GGGSequim
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the...

Yuma, Arizona
Reviewed 31 May 2016

My wife and I chose the Comfort Inn of Payson due to its price and reviews. We were disappointed in the overall quality of the hotel. The staff was friendly, but everything in this hotel was dated and/or worn. This is a 2 star budget hotel, period. The rate was too high for the quality of the accommodations. I do...

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Thank RaptorMD
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you...

Oro Valley
Reviewed 23 May 2016

It was clean and functional. They charged a $2 per night surcharge. When I asked what it was for the desk clerk said it was for gas charged by the city of Payson. If it was it should be in the rate. It is starting to be like the airlines. I felt ripped off. I know it is not much...

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Helpful?
Thank Craig S
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

I apologize that you are not made aware of the additional charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Munich, Germany
Reviewed 17 April 2016 via mobile

Check in was friendly. My room was on second floor. It was big with two queensize beds. Unfortunately some had put his dirty fingers on the window cloth. Thats too bad. Its not the fault of the hotel. But its their fault not to clean it. The shower is ok but the shower head was very old. Breakfast was ok...

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Helpful?
Thank W S
GM9284749800, Guest Relations Manager at Comfort Inn Payson, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Payson is nestled among the Ponderosa pines and clean air of the Mogollon Rim. We are a short drive from Phoenix. The Tonto Natural Bridge, camping, hiking, fishing, hunting and boating areas are all in the area. The Comfort Inn-Payson hotel offers guest rooms with wireless Internet access. The hotel is 100% non-smoking! We are the only hotel in town with an elevator. We offer roll-aways at a nominal fee and cribs for no charge. We have cable TV with HBO. Without exception, the breakfast bar is the best in Payson. Our biggest asset is our homelike atmosphere which has people returning from the hustle and bustle of bigger towns time after time. **We are a non-smoking and pet free hotel** ... more   less 

Additional Information about Comfort Inn Payson

Address: 206 S Beeline Hwy, Payson, AZ 85541 (Formerly Holiday Inn)
Region: United States > Arizona > Payson
Price Range: ₹ 6,380 - ₹ 9,731 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Payson 2.5*
Number of rooms: 42
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Also Known As:
Holiday Inn Payson
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Payson staff and other travellers.
2 questions
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Tucson, Arizona
11 months ago
Cave Creek
over a year ago

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Questions? Get answers from Comfort Inn Payson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd/top floor is best”
537cl, 26 Apr 2017 | Read review
“I experience the love and peace of traveling and staying with this chain was blessing to us.”
janecI9404NQ, 7 Dec 2016 | Read review
“Top floor recommended. We stayed on the second and could hear the footsteps of the people above us.”
C1993ARjenniferl, 27 Aug 2016 | Read review
“Third floor was quieter and not a problem since there is an elevator. The north side has some view to Mogollon Rim”
GGGSequim, 17 Jun 2016 | Read review
“Stay somewhere else.”
RaptorMD, 30 May 2016 | Read review
5 of 5