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Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
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1,567 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Camelback Mountain
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Showing 1,550: English reviews
Reviewed 2 weeks ago

Our entire stay was amazing from start to finish. Check in couldn't have been easier or more friendly. Valet and bell staff were extremely helpful. The spa was perfect. The grounds were immaculately kept. The suites are as nice as they come.

Review collected in partnership with this hotel
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Helpful?
Thank Rob H
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. It is wonderful to hear that you had such a delightful stay with us and were well taken care of from the moment you stepped on to the property. We are glad you were able to take advantage of the spa during your stay as well. We sincerely appreciate...

Chicago, Illinois
Reviewed 3 weeks ago

I stayed at the resort with my girlfriends for a long weekend and we could not have asked for a better trip. The service was impeccable! Our room was beautiful! We ate at Elements the first night and admittedly thought it was pricey... well until we tasted the food and it was amazing. Nothing was left on the plate. Even...

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Helpful?
Thank Kim B
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to hold your girl's getaway with us here at Sanctuary. We are delighted that you had such a wonderful and memorable stay with us. It is great to hear that our dedication to service really shined through and that you loved your room. It sounds like you really enjoyed your meal at elements as well, which...

Apollo Beach, Florida
Reviewed 3 weeks ago

Everything about this resort is perfect. From the greeting at the bellstand until you are taken to your room, the service levels are professional and friendly. You really get a sense of a high quality resort, without all the pretentiousness. You just feel comfortable, and appreciated and pampered. At this resort you don't have to feel like someone is watching...

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Helpful?
Thank Luckyladyh
Toronto, Ontario, Canada
Reviewed 3 weeks ago via mobile

Firstly, we went in early march, so high season - prices were not cheap. That said - I maintain the "wow". The service - spectacular. I have never had so many people fuss over us so frequently at the restaurant, pool, spa and in the room. The pool itself was quiet and clean. Very relaxing. The spa - massage was...

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Helpful?
Thank Matthew L
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such a great experience and that our dedication to service really shined through. It sounds like both the spa, restaurant and bar impressed as well, which we always love to hear. We are glad our team's attention to detail ensured that all your...

Reviewed 3 weeks ago via mobile

I'm writing this on my last day at the Sanctuary. All I can say is WOW. Everything about this place is amazing and high end. The mountain suite exceeded my expectations. The staff are all friendly and you can tell they love their jobs. The spa was excellent, my massage with Nikki was the best I've ever had. Elements and...

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Helpful?
Thank Jenna N
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are delighted that you had such and enjoyable and memorable stay with us. We always want to wow our guests and exceed expectation and are happy to hear we achieved that goal in your case. It sounds like you took full advantage of the restaurant and spa and...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Stunning hotel for sunset drinks over the mountains. The hotel itself is in the Camelback area of Scottsdale which is just gorgeous to drive around and see the stunning houses. You can eat in the main restaurant (inside or outside) , or the bar if you prefer. We visited after the desert botanical gardens and had afternoon tea which was...

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Helpful?
Thank Caroline S
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for stopping by after your visit to the desert botanical gardens, which we always recommend our guests take the time to check out. It sounds like you had a wonderful experience at the restaurant/bar and got some great photos of the surrounding views, which we always love to hear. We truly appreciate you taking the time to write...

Seattle, Washington
Reviewed 4 weeks ago

After a long, cold, wet winter, Sanctuary Resort was, well really a sanctuary for our family. Set in a stunningly beautiful location, the resort buildings and grounds are fantastic. But the staff and the level of attention you receive were the best part. Everyone we interacted with seemed to actually enjoy being there, and we were treated like visiting royalty....

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Helpful?
Thank Dad_and_the_girls
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to getaway with us here at Sanctuary. We are glad we lived up to our name and provided the perfect escape for your family from the cold, wet winter at home. It is great to hear that the quality of service and our team's attention to detail really shined through and helped ensure a memorable stay....

Ross, California
Reviewed 4 weeks ago

We had a wonderful relaxing retreat in the view suites. Highly recommend trying different rooms for different views. Found the best view was room 247. Pricey but worth the indulgence. The spa sweets can be noisey with boozey parties inevitably booking rooms that go into the wee hours. View rooms for tranquil folk

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Helpful?
Thank Travel2053
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for staying with us here at Sanctuary. It is great to hear that you and your wife had such an enjoyable and relaxing retreat with us. Each of our rooms does offer a different view so we agree with you recommendation of trying a few out to find what suits you best. We also appreciate your feedback about...

Reviewed 4 weeks ago

My wife and I enjoy treating ourselves to luxury accommodations and have stayed at many of the best hotels around the world. At approx $900 a night after taxes/resort fees for a "Terrace Suite" we have a certain level of expectation and The Sanctuary hit on a few marks but missed on too many others. It was a nice enough...

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1Thank metooze
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. We are so sorry to hear that your visit did not live up to you expectations of a luxury getaway. We always want to provide the best possible guest service and apologize that we did not achieve that goal in your case. While we are happy that you liked...

Vancouver, Canada
Reviewed 4 weeks ago

Servers are like friends from when you park your car to the folk who clean your room. Facilities are the finest -- our suite was superb. An excellent place for rest and celebration though costs a bit as well.

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Thank PJDuck
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us here at Sanctuary. It is wonderful to hear that you had such an enjoyable stay with us and that our team took such great care of you during your visit. We really appreciate you taking the time to recommend us as a great place to relax and/or celebrate special occasions. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Region: United States > Arizona > Central Arizona > Paradise Valley
Price Range: ₹ 21,252 - ₹ 63,690 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Business Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Top resorts Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Camelback Mountain staff and other travellers.
5 questions
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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 233 which was very large, nice views, quiet and close to the main hotel building.”
  • maining living room - room 233
 of 5 bubbles ReviewsByRich, 23 Mar 2017 | Read review
“Try to stay near the main building to avoid walking downhill or having to request golf cart.”
 of 5 bubbles kimbN7735KQ, 7 Mar 2017 | Read review
“All rooms have a view. And they will take you in the golf cart to any of the rooms.”
 of 5 bubbles Luckyladyh, 6 Mar 2017 | Read review
“Don't go for the Terrace Suites...limited views. Call hotel and request room w better view?”
  • no handle to get out of bathroom!!
  • no handle to get out of bathroom!!
  • back of broken divider wall
  • coffee rings on side table in freshly serviced room
  • broken mirror on other side of divider wall
  • missing handle off divider wall
  • broken handle to exterior shower
 of 5 bubbles metooze, 28 Feb 2017 | Read review
“Check your budget and book in advance.”
 of 5 bubbles PJDuck, 27 Feb 2017 | Read review
5 of 5