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Luna Runtun, Adventure SPA

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611 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Hobart, Australia
Reviewed 22 April 2014 via mobile

Four no longer young from our tour group decided to climb from Banos to the top of the hill behind the town. On the two hour climb it was agreed that the return trip was too steep and a taxi was in order. At the top of the hill we were 'rescued' by the manager of Luna Runtun who called...

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Helpful?
Thank Pdunchob
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit and comments about Luna Runtun, Adventure SPA in Baños, Ecuador. I hope to see you in the future. Please visit our web page, you can check availability and book online now.

Lake Tahoe
Reviewed 14 April 2014

I give this a five star for view. PRO: View CON: Horrible long drive to location Far from town, but above town, so all the noise drifts up to your room. Our Bed room #35 is over due for a "new mattress", my side had a sink hole, hurt my hips and I didn't sleep well. Could spring for down...

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Thank MissTravel007
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit and comments about Luna Runtun, Adventure SPA in Baños, Ecuador. 1. horrible long drive to location / It´s the first time in 20 years that we read something like that. The drive between Baños and Luna Runtun is extraordinary. You can enjoy the Ulba and Chamana waterfalls; the jaw dropping views of Llanganates National Park...

Rancho Santa Fe, California
Reviewed 30 March 2014

Situated on a ridge 1300 feet above one of Ecuador's most attractive small towns, Banos, Luna Run Tun is a most unusual artistic creation to enjoy for a prolonged stay. The hotel designer admires modern art; the hotel and the rooms are decorated with bright, many-colored murals. We stayed in the Volcanic "Romantic: Suite, a large room and sitting area...

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Thank KenatRSF
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your comments. You are cordially invited to check our new designed web page. Luna Runtun, Adventure SPA announce the activation of a new online booking engine. With this system, our clients can check the availability of the 30 renovated rooms and Romantic suites, and book any time from anywhere. We look forward to attend you in the...

Reviewed 23 March 2014

Loved everything about it! Amazing service during meals and at spa. Loved our tour guide Carlos, loved our little wood stove in our room and how they'd come light it for you at night. If you want to explore Banos, you can easily get a cab for $5.

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Helpful?
Thank Christina V
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your comments. You are cordially invited to check our new designed web page. Luna Runtun, Adventure SPA announce the activation of a new online booking engine. With this system, our clients can check the availability of the 30 renovated rooms and Romantic suites, and book any time from anywhere in the official site. We look forward to...

Chicago, Illinois
Reviewed 11 March 2014

This was my second visit to Luna Runtun, which I chose because I wanted to show friends its incredible setting, high above Banos. To my dismay, the decor of the rooms had changed dramatically from previous visit, from traditional and warm to modern and silly. The setting is still lovely, but service is marginal -- except for the spa, which...

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Thank Alexis B
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit to Luna Runtun again and your comments. 1. decor of the rooms had changed, silly / Our rooms and suites have been renovated with good taste, they are highly appreciated by our customers constantly in trip advisor comments, magazines, newspapers, etc. We have the best architects and designers, In our website, we are clear and...

New York City, New York
Reviewed 3 March 2014

My husband and I stayed there during the month of February 2014, it was an amazing vacation. We tried out several different rooms since the hotel was busy (Valentine's weekend) Green Apple room was magical, they did a special honeymoon decoration for us, lots of flowers, clean jacuzzi bath, extra soft sheets. Our next room was Red Apple, this one...

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1Thank Vicky G
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you very much for the detailed comment about your stay in Luna Runtun. We appreciate the time you took to write this feedback. We will take all your suggestions to the table. You are cordially invited to keep visiting our new designed web page, we will have new beautiful rooms and suites soon. We look forward to attend you...

London, United Kingdom
Reviewed 3 March 2014

Have you ever tried to get a hotel room on New Years Eve in a small town in Ecuador? I reckon you have not. Have you ever left your previously adequate hotel a day early because the sound of a wonderful spa was so enticing, and after the 5 hour bus ride, then the 30 minute taxi ride (which I...

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3Thank trenchantly
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you very much for visiting Luna Runtun on December 31th 2013. 1. You had not paid as you mentioned in the title. 2. You did not send the complete information of your credit card. Reservations in Luna Runtun are 100% prepaid or assured with all the information of the credit card. For that reason, your booking was canceled. The...

New Delhi, India
Reviewed 2 March 2014

Being just below the Volcano Thungurawa, it is a unique place to stay. Different kinds of rooms for different purposes are its one of the distinctive feature making it romantic in different ways. Staff is ok. Their behaviour is moderately ok. Little attention is needed towards their politeness. The tour organised by them for the Banos city, was amazing. The...

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Thank Abhigya
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit and comments about Luna Runtun, Adventure SPA in Baños, Ecuador I´m happy to hear that you liked our beautifully renovated rooms and suites. Regarding the food, we understand it´s all about tastes. Both restaurants Runtun and Café del Cielo use fresh food from our organic gardens without condiments, highly appreciated by all our returning visitors...

London, United Kingdom
Reviewed 1 March 2014

We've stayed at this hotel at the end of January. We've originally came for one night, but have decided to extend our stay, as it was absolutely fantastic. We've stayed at suite Volcanica and suite Mi Amor. Both were extraordinary. Views from the rooms are just breathtaking. We had a jacuzzi on the terrace, and it was incredible. Staff were...

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Thank TashTheLondoner
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit and comments about Luna Runtun. I apologize for not having champagne for the special occasion. I will make the follow up to this issue. You are cordially invited to check our new designed web page, we have new beautiful rooms and suites. We look forward to attend you soon again.

Philadelphia, Pennsylvania
Reviewed 7 February 2014 via mobile

the spa located in this hotel was extraordinary. the spa is located high on the hill above the hotel. all of their products were natural and the personnel were so talented. the gardens were beautiful and at each turn the views of the valley below were breathtaking

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Thank Danelle S
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this review

Thank you for your visit and comments about Luna Runtun, Adventure SPA in Baños, Ecuador. Natural products and spectacular views are two of the most valuable things our guests appreciate, as you mentioned. Welcome to Baños.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Luna Runtun, Adventure SPA is a Romantic Hotel for couples, family or friends. It is located in Banos, 170 km (2,5 hours drive) from Quito, the capital of Ecuador, 300 km (5 hours drive) from Guayaquil and 62 km (1 hour drive) from the Amazon rainforest. The setting is unique, surrounded by mountains, 70 waterfalls and thermal water. Spring weather, with an average temperature of 17 - 25°C all year round, and some rainy days. Luna Runtun's 310 acres of unspoilt Andean forest are located on the oriental flank of the active Tungurahua volcano (5.016M), 400m above the charming town of Banos, gateway to the Amazon rainforest, surrounded by Sangay and Llanganates National Parks. Enjoy 25 adventure activities: 11 hikes, rafting, canyoning, biking, horse backriding, travelling throughout the countryside, Amazon rainforest and birdwatching programs; 25 SPA treatments, 4 pools and jacuzzi with hot volcanic water, Runtun Restaurant with fusion food, Cafe del Cielo with 34 varieties of coffee, themed rooms and Romantic Suites decorated exquisitely. Spectacular views! With your loved one, family or friends; Luna Runtun has become the ideal place to celebrate special events: weekend getaways, vacations, relaxing, birthday, wedding anniversary, marriage proposal, honeymoon, reconciliations and romantic getaways. Our Adventure and SPA packages are the perfect combination for your trip to the Galapagos Islands. The volcano has been constantly active since 1999 and showers the sky with her spectacular show of fire and lava, allowing our visitors to partake in one of the world's most impressive natural fireworks displays from the safety of Luna Runtun and the charming town of Banos located in the secure area in the oriental flank of the volcano. Banos and Luna Runtun have not been affected by any type of material in the 16 eruptions in the last 400 years. The Basilica of Our Lady of Holy Water, built in 1944, is made of volcanic stones, as well as Banos City Hall. Adventure, rest, fun and a volcano in eruption. Welcome to the most complete destination in Ecuador! ... more   less 

Additional Information about Luna Runtun, Adventure SPA

Address: Via a Runtun Km 6, Banos 180250, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Price Range: ₹ 18,297 - ₹ 18,297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luna Runtun, Adventure SPA 3*
Number of rooms: 29
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Also Known As:
Luna Runtun Hotel Banos
Hotel Style:
#3 Spa Hotel in Banos
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Questions & Answers

Here's what travellers have asked, with answers from Luna Runtun, Adventure SPA staff and other travellers.
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Tallahassee, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid corazon de chocolate suite.”
 of 5 bubbles 860debrad, 16 Jan 2017 | Read review
“spend the extra money on the suites......”
 of 5 bubbles PabloP748, 2 Jan 2017 | Read review
“volcano view suite”
 of 5 bubbles cathykmn, 7 Dec 2016 | Read review
“Some of the romantic suits say they have a view of the national park when it's actually the view of their garden or lettuce.”
 of 5 bubbles 440haileyr, 19 Nov 2016 | Read review
“they are nice. Well I paid $500 a nite for mine!!”
 of 5 bubbles kalhelnyc, 30 Sep 2016 | Read review
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