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Hotel Cap Polonio

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#12 of 54 Hotels in Ushuaia
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Cap Polonio
Hotel Cap Polonio
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789 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Reviewed 1 week ago via mobile

We found the hotel on booking.com and the price for a last minute room for 2 of us was not much more than the hostels in the town (which are generally expensive and basic). The location is excellent as it's in the middle of the main street and only a couple of blocks or so from the tourist information office....

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Helpful?
Thank Douglas C
San Francisco, California
Reviewed 15 January 2017 via mobile

The place is just awful. We waited over 2 hours for our room to be ready, 2 pm instead of 12pm check in. They put us in a room facing a vent (the only window), tiny, depressing and dirty. I finally went downstairs and had a fit, so they moved us to a better room. They wanted is to wait...

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Helpful?
Thank ZoeEliou
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Dear ZoeEliou Greetings from the End of the World We deeply regret that the attention of our Reception staff during your Check In has not exceeded your expectations. We sincerely apologize to you and would like to inform you that we will carry out a thorough follow-up on this point, in order to avoid future inconveniences with room allocation during...

Reviewed 14 January 2017 via mobile

This hotel is perfectly positioned in the middle of the main street in town. The room was clean and reasonable sized. The breakfast that was included in the room rate was all we needed before an excursion to penguin island. A perfect place for a couple nights in Ushuaia

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Helpful?
Thank knelson126
CAPPOLONIO, Director de Relaciones con Clientes at Hotel Cap Polonio, responded to this review

Cheers traveler! Thank you very much for taking your time on Trip Advisor, the most important passenger portal We are very happy to know that you liked our comfortable rooms and full breakfast before going on excursions We also have a strategic location so that our guests can walk to all the attractions of the city Thank you very much!...

Lincoln, Nebraska
Reviewed 8 December 2016

We arrived a day before our cruise to Antarctica and found this very nice hotel. The staff, although not good with English, were very nice and helpful. The room was not real large, but this was just a one-night stay and was clean and comfortable. The breakfast the next morning was one of the better ones we have enjoyed. The...

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Helpful?
Thank eagleterry
Reviewed 19 November 2016 via mobile

A good little hotel in the center of Ushuaia. Staff speak English and are service minded! Good breakfast. The have free wifi but slow like everywhere in Ushuaia. You can eat in the reception but it is mostly microwave food! Clean rooms and bathtubs in all rooms!

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Helpful?
Thank Stefan P
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Greetings from the last desert Race Traveler Thank you for giving us your feedback about your Cap Polonio experience It is a pleasure to welcome you on your way through Ushuaia, we are waiting for your return from the race! We are proud to have them among us, Macarena Valverde Mkt

Milwaukee, Wisconsin
Reviewed 8 November 2016 via mobile

We stayed at the Cap Polonio 3 nights on our 2 week trip to Argentina and Chile. In all, this hotel worked fine for our purposes. Pro: Hotel was in a great location, walkable to all restaurants, shops, dock for boat tours, etc. Front desk staff was friendly and helpful, English speaking. Lobby/cafe area was warm and inviting, open to...

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Helpful?
Thank RABPharm
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Greetings from the End of the World We want to thank you for your time spent on our Trip Advisor profile to tell us about your enjoyable experience at Cap Polonio We value that you speak well of our personalized attention, every day we take care of every detail. Breakfast is prepared fresh and natural every day, with many nutritious...

Giv'atayim, Israel
Reviewed 1 November 2016 via mobile

Best Location in the Main Street, nice reception are, very nice room (family room), the WiFi works ok and the breakfast is good but no eggs and vegetables in it. Full of eateries and shops close to the hotel. I definitely recommend this hotel.

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Helpful?
Thank jonatan s
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Dear Jonatan Many thanks for spending a few minutes in the profile of Hotel Cap Polonio We wish you had a comfortable stay! Many thanks for your excellent comments and recommendations, we can say that we met your expectations and everything was satisfactory We are glad to know that you liked the breakfast options, free wifi and high speed and...

Reviewed 26 July 2016

Old, Historic Hotel with a lot of character. Rooms are decent sized and clean. I was in the back of the hotel near the fire escape. I am not sure, but I thought I had heard either people coming up the metal stairs at night, or, more likely, the wind blowing on the stairs, causing clanking noises. Power in the...

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Helpful?
Thank GeorgeBbk
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Dear George We welcome your comments on Trip Advisor about your pleasant stay with us It is very important to know that I enjoy your comfortable room at the back of the hotel, overlooking the gardens and Beagle channel, besides the excellent free wifi intensity that allowed him to navigate safely from your room Marcopolo Freelife is the self-service food...

Ponta Grossa, PR
Reviewed 20 July 2016

Good hotel with a very helpful staff. All the reception managers treated us very well when we need something. The room is ok, standard. The restaurant (Marco) is very good, with great vegetarian and vegan options.

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Helpful?
Thank Gabriel C
CAPPOLONIO, Director de Relaciones Públicas at Hotel Cap Polonio, responded to this review

Dear Gabriel We appreciate your time spent on our profile Trip Advisor We enjoy our work and we do it because we like it, it is something that is reflected in such comments Good to know that Marcopolo Freelife place was relaxing and eating healthy in their days at Ushuaia Thank you very much for choosing us and trust us...

Australia
Reviewed 10 April 2016

Mostl rooms are small and the restaurant is a 2 star cafe where self-serve is the more usual method. Every person I dealt with at reception had little to no English-speaking capability making life extremely difficult for non-Spanish speaking guests. Several attempts were made to charge more for rooms than originally advertised and paid through Internet booking service. Implausible explanations...

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Helpful?
Thank iconicdestinations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Cap Polonio is located on San Martin street, our city's main avenue, in the heart of it.CAP ARCONA ROOM | EVENTS SPACE. Catering Service offer a wide range of cuisine: Coffee Breack • Breakfast and Snacks • Lunches and dinners formal and informal • Snack • Lunch • Cocktail • Menu for Groups • Bachelor year. ... more   less 

Additional Information about Hotel Cap Polonio

Address: Avenida Gral San Martin 746, Ushuaia V9410BFU, Argentina
Region: Argentina > Patagonia > Province of Tierra del Fuego > Ushuaia
Price Range: ₹ 6,721 - ₹ 14,114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cap Polonio 3.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#3 Green Hotel in Ushuaia
#6 Ski-In / Ski-Out Hotel in Ushuaia
#15 Family Hotel in Ushuaia
#19 Romantic Hotel in Ushuaia
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cap Polonio staff and other travellers.
3 questions
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Questions? Get answers from Hotel Cap Polonio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room away from the back of the hotel”
 of 5 bubbles GeorgeBbk, 25 Jul 2016 | Read review
“Hotel has rooms that is in front of the main street, could be a little noisy, but not a real problem.”
 of 5 bubbles B2276GWgabrielc, 20 Jul 2016 | Read review
“Request room at rear of hotel as thease are quieter.”
 of 5 bubbles iconicdestinations, 9 Apr 2016 | Read review
“If you're going to stay at the Cap, get a room facing the ocean, not only for the view, it's much much much quieter..”
 of 5 bubbles Scrapinby, 9 Mar 2016 | Read review
“would guess that room not facing street are quieter, our inside room had view to sparse but clean inner patio.”
 of 5 bubbles jwotr, 6 Jan 2016 | Read review
5 of 5