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Alto Calafate Hotel Patagonico

Traveller (1076)
Room & Suite (332)
Dining (99)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Alto Calafate Hotel, where the beauty of the landscape is combined with the functionality of the ambiances, achieving the perfect combination of elegance, comfort, service and the most impressive views of Lago Argentino and Cerro Calafate.Alto Calafate Hotel is strategically located at the entrance to the city on the way to the airport and 3.5 kilometers from downtown. Placed on a hillside, you will be able to please yourself admiring the wonderful panoramic view of the lush landscapes of Patagonia.Among the distinguished services offered by Alto Calafate Hotel its restaurant highlights, with international and regional cuisine that includes traditional dishes from Patagonia Argentina. Once there you will be able to observe the beauty of Lake Argentino while sipping exotic delicacies.You will have at your disposal the services of Transfer to the city center, Multipurpose Room, Laundry, Room Service, Business Center and Wireless Internet Access in the whole building.Alto Calafate Patagonico Hotel is the perfect complement to make your experience in Patagonia, a sanctuary of peace, warmth and comfort with high quality standards and are the perfect contrast to the untamed land of dreams.
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Property amenities
Restaurant
Pool
Room service
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
1,249Reviews
1,457Photos
25Q+A
54Room tips
Traveller rating
  • 607
  • 473
  • 111
  • 40
  • 19
Time of year
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Popular mentions
We had a nice 3 night stay at this hotel. The staff is friendly, the restaurant is good and the views are great. However, the rooms are in need of a good update and carpet clean. We changed our room because the first one smelled badly. The spa area is beautifully built with 2
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Response from HotelesIdea, e-commerce officer at Alto Calafate Hotel Patagonico
Responded 3 Jan 2018
Dear Sabriconga, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! your complaints are being given our fullest attention Regards e-commerce officer
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Up until last night, I was going to give the hotel 3 stars for location, polite staff, and the shuttle. Then this morning, I went to check out and noticed they had charged me twice. My stay was prepaid. So the card on file was only for incidentals. Instead, the clerk at the
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Response from HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico
Responded 3 Jan 2018
Dear alam555, First at all, we really apologize about the bad experience, your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. Regards e-commerce dept.
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Our food was inedible - spaghetti floating in water, extremely tough steak. Restaurant service was also very poor both for breakfast and dinner. The rooms and hotel are fairly basic. Not sure why you would want to stay there.
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Response from HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico
Responded 3 Jan 2018
Dear aoof45 We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know Regards, e-commerce dept.
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We stayed here for two nights and found the hotel to be comfortable. The staff were friendly and helpful. The hotel offers a shuttle bus into El Calafate as it is out of town. You must book to go to town but can come back without booking. This worked very well on both days we
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Response from HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico
Responded 29 Nov 2017
Dear jabitz Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards e-commerce officer
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For the type of hotel that it is the service is by far the worst that I have received in Argentina. I made arrangements with them that were not followed through. When they realized the mistake they did not provide any solution or alternative. Their staff is untrained and rude.
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Response from HotelesIdea, e-commerce dept. at Alto Calafate Hotel Patagonico
Responded 29 Nov 2017
Dear Giovanna B, First at all, we really apologize about the bad experience, your complaints are being given our fullest attention and we regret for any issues that you may have had during your stay in the Alto Calafate Hotel. e-commerce dept. Alto Calafate
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorAlto Calafate Hotel Patagonico
The Triple at the Alto Calafate Hotel Patagonico
Professional photo exclusively commissioned by TripAdvisorAlto Calafate Hotel Patagonico
The Suite at the Alto Calafate Hotel Patagonico
Professional photo exclusively commissioned by TripAdvisorAlto Calafate Hotel Patagonico
The Standard at the Alto Calafate Hotel Patagonico
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12345667
We had a transfer already arranged. The hotel is very close to the airport only 10 mins but I don't remember seeing taxis . I would arrange for the hotel to do this for you
0 votes
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Do you have self serve laundry machines for your guest to use on their own?
No, you have to use the hotel's facilities. There,aye a laundrette in the town though
0 votes
Do you have an airport pickup and dropoff service?
Dear Dawn, We don´t have pick-up airport service, you can arrange this service in the airport directly or well contact to our reservation department and they will provide a travel agency contact.
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12345
"we stayed in Room 109 & 139... and bathrooms are in good condition"
"Request Lake view Room"
"Choose the suite!"
"All rooms are nice"
"a lake view room is worth the extra money but you wont miss out either way - the Mt view rooms are also great."
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12345611
PRICE RANGE
US$ 78 - US$ 162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alto calafate el
LOCATION
ArgentinaPatagoniaProvince of Santa CruzEl Calafate
NUMBER OF ROOMS
103
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