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Extended Stay America - Phoenix - Mesa

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Extended Stay America - Phoenix - Mesa
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21 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Bismarck, North Dakota
Reviewed 4 days ago NEW

Kerrie was great, very friendly staff. Clean rooms, very accommodating. Good location to freeway. Pet friendly so it was nice to have such a nice place that allowed pets. Would have loved a pool, outside grill area and maybe a printer or copier.

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Helpful?
Thank 58doug
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Your feedback is important. Thank you for sharing. It is good to know you had a clean, comfortable experience at our hotel. We are also pleased to read that you were able to take advantage of our pet-friendly policy as well as our convenient location. Thank you again for sharing your experience with us. We would love to see you...

Reviewed 3 weeks ago

You get for what you payed for. Pros: Friendly staff, peaceful, enough amenities to stay for a while (1 month 2 weeks?). Overall great location with many places nearby like the highway, walmart, starbucks (2), etc. Bad: "pet friendly hotel" = they have cleaning personal afraid of cats so they have skipped my room 3 times. One of the times,...

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Helpful?
Thank Bryanne V
Tempe, Arizona
Reviewed 4 weeks ago

The hotel staff go out of their way to accommodate your needs, it's refreshing from other places I've been in this area. The room is clean and the breakfast bar is up every morning! I was planning to stay only a couple of days, and ended up 'extending' my trip longer. I could have stayed other places, but enjoyed the...

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Helpful?
1Thank shaysta1228
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel by our staff and with amenities you found suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 4 weeks ago via mobile

Loved the hotel staff, especially the front desk clerk Kerrie. She was acceptionally helpful and above all courteous. The rooms are clean, fresh and comfy. I recommend for future stays and I will continue to stay for my business trips.

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Helpful?
Thank Michael M
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to share your experience. It is great to read you enjoyed the hospitality provided by our staff and that you would recommend our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 13 October 2016 via mobile

I have been coming to this location for buisness every month for a year now. And every time I walk in the door I am greater with a smile and my room is always clean. It's my home away from home. Can't think of a better place to stay.

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Helpful?
Thank Ryan H
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for taking the time to write a review about your stay. I have shared your feedback with our team and we are thrilled to hear you had a fantastic time! Our goal is to make all of our guest feel as if they are at home and very welcomed. If there is anything else we can do for...

Chandler, Arizona
Reviewed 29 September 2016

The staff here is extremely friendly and knowledgeable. They are willing to go the extra distance to make you feel right at home. If here is any problems they are ready and willing to help. I loved having the kitchen in my room. I would highly recommend this hotel to anyone.

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Helpful?
Thank mjmtjc
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

We appreciate you taking the time to write a review about your stay. I am more than pleased to see you valued the customer service provided by our staff. They will be informed of the great job they are doing assisting guests. Once more, thank you for posting your review. We look forward to having you visit with us again...

Reviewed 26 September 2016 via mobile

Upon my arrival which was a very, very late check in, I summoned the night attendant who was working somewhere else in the building. She greeted me with great enthusiasm. The room was okay everything was clean I love the personality of my housekeeper but the daytime cool had much attitude. I'm grading and giving it 3 out of 5...

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1Thank Preachermam
Reviewed 26 July 2016

Kerrie is great at customer relations! Very attentive and pleasant- a sweet woman! The general manager, Milijana, is very perceptive and maintains an orderly yet comfortable atmosphere. Can't beat the friendly staff at this location!!

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2Thank Stacy N
Gilbert, Arizona
Reviewed 26 June 2016

I love this place the staff was friendly and they they were able to get me in after a few min after I got there the only suggestion I have is in the morning their could be a lil bit more with the grab and go after my ac went out they were understanding of what was going on

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1Thank aaronfryeraaronfryer
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

Thank you for writing such kind comments about your stay. I will be sure to share with other managers your critique on our grab-and-go breakfast and inform the maintenance engineer about your a/c issues. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Scottsdale, Arizona
Reviewed 26 June 2016

Just wanted to write a brief review of my month stay at this location in Mesa, AZ. I travel a lot for work and unfortunately my job books frequently with Extended Stay America. I use the word unfortunately because my experience with this hotel chain have not been the best. This location on the other hand gave me hope that...

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Helpful?
1Thank pnunez06
Manager_11525, Manager at Extended Stay America - Phoenix - Mesa, responded to this review

I would like to take the time and personally thank you for such positive feed back. I am sorry to hear that you have had such a negative experience with our hotels. I am thrilled to hear that Alizia was able to change your outlook. We are committed to high quality customer service. If there is anything else we can...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Mesa

Address: 455 W Baseline Rd, Mesa, AZ 85210-6006
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 5,189 - ₹ 10,651 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Mesa 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Mesa Hotel Mesa
Extended Stay Mesa
Extended Stay America Mesa
Mesa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Phoenix - Mesa staff and other travellers.
1 question
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Burnaby, Canada
over a year ago

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Questions? Get answers from Extended Stay America - Phoenix - Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It did not have a pool or outside grill area, which we thought it did, but enjoyed our stay.”
 of 5 bubbles 58doug, 17 Jan 2017 | Read review
“3rd floor, avoid the foot steps of other guests at all costs at 1am.”
 of 5 bubbles bryannev2015, 29 Dec 2016 | Read review
“Tell the staff about your specific needs, they will place you and find the best available room.”
 of 5 bubbles shaysta1228, 19 Dec 2016 | Read review
“I stayed on the 2nd floor for my duration. No issues there. Just prefer one away from elevator.”
 of 5 bubbles pnunez06, 26 Jun 2016 | Read review
“Our room must be the handicap-accessible room. It was great! And huge!”
 of 5 bubbles kathyv540, 8 Jun 2016 | Read review
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