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Fairfield Inn & Suites Phoenix Mesa

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Fairfield Inn & Suites Phoenix Mesa
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Vancouver, Canada
Reviewed 3 weeks ago

Arriving we were surprised at the poor condition of the hotel, our suite had been refurbished but like so many hotel motels they leave the bathroom. The tub had been refinished but was peeling the paint and the over drain was rusty. The room was ok, the bed not so good. The halls and rooms stink of chemicals. We left...

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Helpful?
Thank mrsthoughtful
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear mrsthoughtful, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Lakeland
Reviewed 4 weeks ago

The staff was very friendly, professional, the rooms were very clean and comfortable ,breakfast offered a great variety of items. hot items we're always hot and plentiful. The staff in the morning were very friendly and those you saw around the hotel always had a friendly greeting.

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Helpful?
Thank Nancy N
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Dear Nancy N, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our...

Schaumburg, Illinois
Reviewed 29 August 2016 via mobile

It's definitely not the Hilton down the street but for the price, it's okay. I always check the mattress before settling in and I've never seen such an interesting stain on the corner of a mattress before this. Since there were two queen beds I chose the other. If the walls need touch up paint it's better to repaint the...

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Helpful?
Thank LLL160
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.

Reviewed 14 August 2016 via mobile

The hotel itself was fine. The two gentlemen I encountered at the front desk were excellent. But the manager didn't seem like she understood how to work in the hospitality business. When I had an issue with my wireless internet, she just sat in her office and made the new front desk guy keep going back and forth instead of...

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Helpful?
2Thank Cherelle H
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. It is good to hear from you, though I'm sorry to learn that you did not fully enjoy the service, and hospitality that we hold to such a high degree of importance in our hotel. We promise to...

Washington, UT
Reviewed 4 August 2016

The front desk was very friendly and helpful. The room was all good except the shower and tub had seen better days. The breakfast had very good options, but two of the days we were there, the waffles had run out by the time we got there and weren't replenished.

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Helpful?
Thank stephcar56
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We will happily share your comments with our staff and we look forward to seeing you soon!

Mesa, Arizona
Reviewed 29 July 2016

I live near this hotel, and since I stayed there before I decided to turn to them when the air conditioning in my condo broke. Check-in was friendly and I was given a large comfortable run on the 3rd floor. Can't complain. I checked out early the next morning and was on my way. Unfortunately my AC was still not...

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Helpful?
1Thank friendlyinsomniac
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

Pittsburg, California
Reviewed 24 July 2016 via mobile

We stayed here for one night driving from Northern Arizona. The price was great! The hotel was decent and clean. Staff was nice and their was free breakfast in the morning. I recommend this hotel if your resting or passing by the Mesa Arizona area.

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Helpful?
Thank Nora F
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Thank you for your recommendation, and we certainly...

Oregon
Reviewed 16 May 2016

Stayed last night before leaving from airport. Lower end Marriott Property but just what we needed for our last night before departing Phoenix. Very good staff, friendly, helpful and accommodating. Full breakfast with eggs, bacon, waffles, juice, breads, muffins, etc. Small pool but looked inviting. Rooms were well done with king bed, desk, every desk and nightstand lamp had multiple...

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Helpful?
Thank Travelmanics
Dipesh P, Guest Relations Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We are delighted by your compliments, rating and review of our breakfast offered and hospitality standards. We are so glad that your stay was enjoyable and we...

Atlanta, Georgia
Reviewed 28 April 2016 via mobile

Stayed here one night, okay only two towels. Not as clean as I like. Good location but lots and lots of kids sports teams. Crowd everywhere and noisy. Ample parking but not well lit late night. Nice breakfast spread with excellent service always clean and filled. Great variety. Lots of tables but crowded all during breakfast hours. Check in was...

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Helpful?
1Thank adventurerplus
VictoriaApodaca, General Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you for taking the time to provide us with feedback of your stay. Please contact us directly at your earliest convenience. I would like to get more detailed information regarding your stay and any inconvenience you may have experienced. We would like to provide this feedback to the appropriate departments, in order to ensure that this is an isolated...

Mesa, Arizona
Reviewed 26 March 2016

Very nice stay with family meant extremely clean rooms, friendly & helpful staff, a good breakfast and a very comfortable bed. Even the air conditioned work perfectly and was quiet! The entire sleeping experience was quiet. Wonderful!

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Helpful?
Thank Frances O
FFISMesa, Manager at Fairfield Inn & Suites Phoenix Mesa, responded to this review

Thank you so much for staying with us at Fairfield Inn & Suites in Mesa Arizona. I hope you will stay again in the future.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located across from Fiesta Mall and near Downtown Mesa, this hotel offers an outdoor pool with hot tub, FREE Hotel breakfast, wirless high speed internet, in room fridge/microwave/coffee maker. Onsit e fitness facilities are also available. ... more   less 

Additional Information about Fairfield Inn & Suites Phoenix Mesa

Address: 1405 S Westwood, Mesa, AZ 85210-4915
Region: United States > Arizona > Central Arizona > Mesa
Price Range: ₹ 4,152 - ₹ 14,566 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Mesa 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn Phoenix Mesa Hotel Mesa
Fairfield Inn Mesa
Fairfield Mesa
Mesa Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Phoenix Mesa staff and other travellers.
2 questions
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Questions? Get answers from Fairfield Inn & Suites Phoenix Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay elsewhere , like the courtyard next door”
 of 5 bubbles mrsthoughtful, 9 Nov 2016 | Read review
“We heard no noises in the hall even close to the elevator.”
 of 5 bubbles 397nancyn, 2 Nov 2016 | Read review
“Third floor away from the pool was very quiet.”
 of 5 bubbles franceso438, 26 Mar 2016 | Read review
“Probably try to avoid room 212.”
 of 5 bubbles 527rays, 27 Sep 2015 | Read review
“Ask for a room near the end of the hallway so you can slip out and get a round of golf in before breakfast at the 9 hole course next door.”
 of 5 bubbles justom55, 20 Jun 2015 | Read review
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